Loved working with Petersen Flooring and Design. I worked mainly with Ashley and she was awesome!!…read moreDefinitely helped me look through all my options for our kitchen back splash. I am thrilled with how it turned out and so happy to have such a business to turn to for future projects!

We had a great experience with Petersens. Kelsey came to our house and helped us pick out both our…read moretile and our new carpet- which was so helpful because there are so many colors and styles to choose from. Her guidance made the entire process so easy and she was always available to answer any questions. The installers that came to the house also did an excellent job. I love my new floors and would recommend Petersens to anyone who is looking to buy carpeting or tile.

Jim Huff did carpet and flooring in my house and has done previous work such as tile. He was…read moreamazing, gets you scheduled fast, and is very reliable. He gives his opinion to help you out to better fit your needs. If he sees something that needs fixed, he is very helpful and fixed it. He gets the job done fast and without a hassle. Highly recommend, My floor is amazing!

I was lucky I found this carpet company. They are a family run business that does an amazing job! I…read morehad them install carpet in my whole house and they were fast to give a free measurement and schedule me for install once I decided on the right carpet. They are well priced compaired to other stores in the area and their installers finished in one day. My house is completely different now with new carpet. Their store staff is friendly and knowledgeable and they treated me very well I had a great experience here. I would recommend Big Ar Carpets to everyone looking for carpet.

We recently used Hardwood Doctors to install floors on our main level after our washing machine…read moreoverflowed. They came out right away for a quote, were by far the most affordable contractor, and fit us in within a couple of weeks. They completed the job quicker than the timeframe they quoted us which was great and the finished product looks amazing!

Do your homework BEFORE you use this contractor. This contractor is more concerned about…read morecollecting his payment than making sure the client is fully satisfied with the work that was completed. Contract stated a 50/50 payment plan that ended up being 50/25/25. We had new oak floor installed in several rooms as well as some stairs in conjunction with refinishing some existing floors. Lots of knot holes that should have been cut out and not installed. Also, I expressed that I wanted the finish to be exactly like I had on my existing floors. What I ended up with was 3 different finishes, matte, satin and semi gloss in different areas!! I was then told that it would be an additional amount to come back and refinish so they were all the same. Stair workmanship was marginal at best. None of the finishes were very smooth and I kept getting told that it would smooth out as we walked on it. It felt sandpaperish in spots. I wish I had checked this site and also social media prior to using them as this was by far the most expensive part of my remodel. After utilizing social media after the fact to air my frustration, I found out from other "friends" that they also had bad experiences with this company. This company has been in business for 17 years but obviously is not concerned or wanting to build a solid customer base for repeat business or referrals. I will NEVER use again nor RECCOMMEND to ANYONE EVER!!

Mark and his partner have completed 2 projects for us. The performance and quality on the first…read moreproject led us to trust them with the second. And, we intend to use them again. They take the time to fully assess what is necessary, communicate every step of the way and deliver great work at a fair price. I highly recommend having them bid out your project against others in an industry filled with shysters! Work included drywall, carpentry and tiling. We are so pleased with the results.

Mark was awesome. He was hired on short notice and stayed in communication before his arrival. He…read morefixed our front door flawlessly - was sticking very bad. He also fixed the door handle that we didn't even know was going to fail soon. Mark also checked our patio door for function - we didn't even ask him! He charged us a VERY reasonable rate for his work and the time and care he took in doing the repair. Mark is very personable and easy to work with. I HIGHLY RECOMMEND Mark for your door service needs.

Sharis is extremely knowledgeable in design and quality of materials. Would highly recommend and…read morewould use again for future projects.

I apologize in advance for the lengthiness of this review. My initial review was flagged & removed…read moredue to lack of a unique firsthand experience. Therefore, I will try to be as specific as possible. We contracted with Park Place Interiors (Windsor location) in January 2019 to perform tilework & refinish our hardwood floors. We had an extremely poor experience from start to finish. From cracked tiles with multiple repairs to two entire hardwood floor refinishes that were ultimately declared non-idustry standard. A member from the NWFA (National Wood Floors Association) recommended that our floors be completely re-sanded to bare wood & that resulting damages occured because best practices were not followed. From a customer service standpoint, we felt our concerns were never taken seriously & that we were dismissed time & time again. We allowed for several repairs to both our tile & hardwoods & remained out of our house for two weeks total while our hardwood floors were refinished - twice! The first refinish included multiple splotchy areas & was not the custom gray color we had chosen. Each time access was permitted, our home either sustained additional damages or underwent ill-attempted repairs. Dan, the president of PPI, placed brown wood putty on our gray hardwoods to cover a seam that had been missed during the two complete refinishes. He also tried to cut out stain from our carpets only to expose the existing plywood underneath. We felt we had no other choice but to hire legal representation after an "attempt to lien" was filed on our house. We had previously been threatened with PPI's attorney involvement & a submittal of our paperwork to 'PFC' (a local collections agency). Sharis, the owner of their Windsor location, stated that they had done everything within their power to fix our items & that this was just a ploy not to pay our bill. In other written correspondence, she alluded to the fact that we were not professional or tactful enough to be their clients (though, she had never personally met with us or listened to our concerns directly). Her opinion of us was based solely on hearsay information. Lastly, Keith, our project manager for the job humiliated us further by stating in a professional flooring report that in the forty years he had been doing this type of work, he had never seen a customer crawl on their hands & knees searching for problems & that he, personally, saw no defects in the work done to refinish our existing hardwood floor. The pictures speak for themselves. We were so disheartened that a proper resolve could not have been reached without legal intervention. We chose PPI because they were a local, family-operated business. Their mission statement is... "the difference is in the details." We honestly felt we had met our perfect match with a company that shared our same philosophy. We never imagined that PPI would not look out for our best interest. It took over 9.5 months from our project's start date for a settlement to be reached & it is now more than 1.5 years later & we are still amidst repairs! Bottom line: You are not obligated to pay for work that is not up to the standards of the industry &/or for work that results in consequential damages. And, it is a shameful practice for a business to attempt to bully a customer into payment... Buyer beware! The attached photos represent the actual work performed at our residence. We sustained damages due to stain contamination to our bathroom & kitchen cabinetry, adjoining carpets, tile floors, baseboards, handrails, door jambs, appliances, walls, etc. Additionally, we still have several defective floor tiles & ongoing grout issues.

Just had my bathroom remodel project finished by Matt and his crew. They did a really exceptional…read morejob. I'm extremely picky and I really can't find anything critical to say about the job that they did. They treated my house like it was their own, putting down drop clothes and protecting my floors. They cleaned up at the end of every day and let me know what their schedule was for the following day so that I could plan accordingly. They didn't skip a step and as far as I can tell, they used the best quality materials at every juncture to make sure the finished product would be perfect. Basically they hold themselves to the highest standards throughout the project and I don't think you can ask anything more from a contractor. If you have any kitchen or bathroom remodeling to be done, I would definitely take the time to contact Matt and give him a chance to earn your business.

It has been a long time since we had our hardwood floors refinished and they really needed it! I…read morecalled Lee's Hardwood and they quickly came out to give us an estimate, but it took several months to get on the schedule to do the work. But it was worth the wait!! My floors look amazing! I don't think it is possible to be happier than I am. Travis did an amazing job! And he was so easy to work with. He always kept me informed on what he was doing. He had such pride in his work and it shows. He even made the extra effort to clean off the counters and clean out the vents on the last day. He is a wonderful representative of his company. You need to be sure to hang onto good employees like this.

The man who came out today to give me a quote was downright hostile and yelled at me, "We're in the…read morebusiness to make money and if we can't make money off your materials we are going to charge you more." when I simply asked if he could price out labor as I was looking at buying the materials to save money. This is the only contractor who seemed to have issues with this and was trying to have different labor quotes. The whole time he was here, it was uncomfortable and he spoke very aggressively to me multiple times. I had another contractor come out this afternoon and when I told him, he said he had heard a similar story from another woman about him screaming at her. I'm only posting this in case you are a woman looking for hardwood flooring, I would steer clear of this lunatic. I don't even want your quote as even if your quote was $5K less than the others I wouldn't use you because you're unhinged.

I had a few week old floor that soaked into carpet and dried up and began to develop a slight smell…read morefrom the gray water. Haine Floor Care came and pulled up the carpet replaced the padding and disinfected my carpet, front and back! It smelled great in my place after that! Amazing work! And so quick. What a lovely professional working team, you and your wife! Would highly recommend!!

Such great service! Friendly and professional. They were able to do our huge wool area rug and get…read moreall the hard stains out. Fast cleaning and drying time. I also had them come clean my daughter's preschool classroom carpet and area rug, as they had both not been professionally cleaned in years. Would definitely recommend them!