Easy to sum up... Decent American Chinese fast food. I ordered a lunch special sesame chicken from a not so upfrontly nice or engaging staff member (see other reviews about rudeness) and added a drink and an egg roll. I think I paid 2 bucks to add the egg roll and drink. I was given a wait time of 10 mins so I left and came back. When I came back to pickup my order was ready. Jade has COVID-19 precautions in place as far as a plastic wall that blocks customers from staff. The wall goes from the floor to the ceiling. There is a notched slot to pass cash and cards and a small hatch to retrieve your food. I did not notice any staff wearing masks so the wall might only be to protect the staff from the customer. The staff member forgot my drink but had already pulled it out to hand over to me. When I mentioned it she cracked a smile and we had a laugh. Other reviews speak on Jade's customer service lacking but overall I was fine with it. The humor about the drink made things better. I carried my order back to work but on the way I couldn't help but smell the egg roll. I was starving and snatched it up...fried to perfection and very tasty. So tasty that I didn't get a picture of the golden browniss, sorry fam. As for the main entree the chicken was fried well, having crispness and a sauce that wasn't too sweet. The rice was bland and not what I was hoping for as a friend rice but in totality I could return and try something else... Definitely craving another egg roll right now SMH. read more

Jade Garden - Sesame chicken with broccoli and fried rice - Chinese Near Me - Charlottesville, Virginia

Menu same as 1000's of other strip mall Chinese restaurants around the country. What sets one apart from another is cleanliness, friendliness, and quality. This place met all three! read more

They offer the standard Chinese food staples. The spring rolls were simple, could have used more filling. The orange chicken was really saucy which we liked, good portion. I really enjoyed the hunan pork, a dish we've never tried before. And we also got the pork lo mein, our least favorite because the taste seemed lacking. Previous reviews commenting on the service mention rude employees, but my take out interaction was pleasant! Our food was ready quickly and she went over all my items to make sure everything was accounted for. read more

Excellent bang for your buck. The lunch specials are available even on the weekends and for less than $7 you get a huge portion of rice, your choice of entree, and a soup (or eggroll). We had the orange chicken, the sweet and sour pork, and the beef lo mein. Not the best Chinese take out in town, but decent. You order at the window during these COVID 19 times! read more

High quality ingredients, perfect flavors, always fresh and lovely. Highly recommend the Kung Pao Chicken, my favorite.

Here's another joint where I expected American Chinese food. So let's be fair to what it is, and understand that is what you are getting when you order here. I ordered the General Tso's Chicken Dinner Combo, including rice, some broccoli, chicken, and an egg roll. The total came out to $8.45. I think they give you a fair portion, but the rice was dry and bland. The sauce for the General Tso's chicken seemed to be the same sauce that they would use on other dishes, and it didn't have the normal spicy kick that most General Tso dishes ought to have. read more

Disgusting was the only flavor this place had going on. 70$ take out for the family and everything tasted the same. Even the sweet n sour chicken had little flavor. (Tiny shriveled up overcooked pieces) Disappointed. My family agreed. Won't be back or recommend read more

Food quality is ok, rice is not ok and chicken was good. Did not eat the egg roll, too greasy. Friendly service, but need receipt with purchase. Rice was orange with no fruit or vegetables. Hopefully they will increase the quality, because I am willing to pay more for that. Large food portion, lunch special enough for two. read more

Really good! I got the orange chicken and it was delicious. Comes with rice and an egg roll for ~$10 which is a lot cheaper than other places around town read more

Ordered the house special Mei fun, kung po chicken, and house special fried rice. Did take away. Place was a dive. Dirty, boxes everywhere, and they don't take credit cards. Food was yummy and cheap with huge portions. Will go back for sure. read more

Jade Garden - a man standing in front of a restaurant counter - Chinese Near Me - Charlottesville, Virginia

DO NOT GO HERE!!! Customer service is terrible. They mixed up my order then made me pay more after coming back the second time to get the right food, instead of compensating me for THEIR mistake. Both orders had already been fully paid for by me and the other unlucky person to get their food mixed up, why did they press me to pay an $8 they were ALREADY paid. Plus I had to drive back and forth TWICE to get my food cold and an hour later than when I ordered it. Money hungry, rude, it's 5 minutes from me and I will never go back again. Go to HONG KONG ON MILL CREEK INSTEAD. read more

Being that grad life taught us the necessity of delivery my boyfriend and I quickly learned that to survive on a low budget it was imperative that we find the best Chinese take out. My roommate took the leap first. I came home one night to find a delicious smelling carry out container overflowing with what looked like beef and broccoli. Without hesitation I asked what this could be and all she said was: Jade Garden. Since that night, we've ordered everything from their wonton egg drop soup, egg drop soup, hot and sour soup, crab rangoon, lo mein with shrimp, lo mein with beef, lo mein with veggies, moo shu pork, moo shu veggies, sweet and sour chicken, seafood combinations, beef and broccoli, shrimp with special sauce, ALL of the fried rice combos, etc. I'm actually proud in a not so proud way of how much we've eaten here. Sometimes I wish they had a frequent buyers card so that we could feel like we were working toward a goal, but alas. I digress. My favorite dish is Jade Seafood Delight, Happy Family as wistful as that sounds is pretty good, and the sweet and sour chicken. The sweet and sour chicken is what I would describe as fried chicken donuts because the breading is usually crispy but with a hint of sweet flavor. On nights with sweet and sour, we don't even bother eating with utensils. We'll just grab them directly out of the box. My conclusion is this: good, hot, large and I mean large serving sizes, for a cheap price, and fast delivery. They've made every one of our deliveries in under 20 minutes. It's like magic. Bear in mind, it is a Chinese fast food place so not every dish will rock, but for the certain dishes that do? Totally worth it. read more

My boyfriend and I have gotten takeout from Jade Garden a few times. It is super close to our apartment, and they deliver, which was the attraction for us. The first time we ordered, it seemed like pretty standard Chinese. We ordered some egg rolls, and I got shrimp and broccoli, and he got chicken curry. It was decent enough to order again. The next time we ordered, I tried shrimp curry, and he got Szechuan beef with hot and sour soup. My dish was edible, but I wouldn't have recommended it to anyone. My boyfriend, who is a bit pickier about Chinese, wouldn't even eat the Szechuan beef, and instead my soup his meal. Jade Garden is super inconsistent, and I wouldn't recommend ordering there. Even if they do some dishes well, it's not enough to make me a repeat customer. read more

Very good Chinese food restaurant. I'm quite pleasantly surprised to find such a good restaurant near such a small town. The portion is HUGE, the prices are very fair, the tastes are quite authentic. I'm Chinese and I'm from California. I definitely had much better Chinese food in China (of course we just call it "food" there!) and in California. But here in the middle of the State of Virginia, I don't think I can ask for much better than this little one. If I had to pass through Charlotteville again, definitely will stop by again. read more

I really wanted to like this place as it's the closest Chinese food to where I live. The people working there were so nice, the food was ready really quickly, and it was relatively cheap. My husband and I had vegetable and shrimp fried rice respectively. They were not good...the rice didn't have good flavor and was exceptionally dry. The crab rangoon were a different shape than you would usually think, and they were ok. My husband did say the vegetable egg roll was great. We will probably drive farther for better Chinese, i.e. Red Lantern. I'm not sure why people are saying they don't take credit cards, because they took mine without batting an eye. Maybe they have a minimum to use credit cards? read more

I should have listened to the reviews this place is disgusting. Everything is oily, flavorless and flat out gross. I can't say I wasn't warned--heed the warnings in all of the negative reviews!!! I had Broccoli with garlic sauce (GROSS and super oily there was literally no flavor to the broccoli), shrimp fried rice (flavorless and there were the tiniest shrimp I've ever seen that were clearly once frozen and just thrown into the rice with some onions) and vegetable lo Mein (full disclosure, my 11 yo ate most of this and didn't complain but I wasn't willing to try anything else!!! read more

Sorry but our experience was not so good. We ordered takeout and were very disappointed. (by the way, no credit cards at the point of sale, you have to order from the "Beyond Menu" web system for credit cards). We ordered the seafood soup for two and it was actually not bad, but not exceptional either. Fortunately were taking the food home where we have plenty of stuff to "doctor up" food. We both added Sambal (chili garlic) sauce to our seafood soup to give it the flavor it lacked. My wife ordered a jumbo shrimp entre (can't remember which one, they pretty much all look alike) and while it looked good, it was not. It was completely lacking in flavor. She had to step all over it with Sambal to make it enjoyable. Here's the real test: I ordered Ma Po Tofu which is a staple in any Chinese restaurant (basic poor man's food. Google it and read the story behind it) and as clear cut as it can be as to what it is AND is one of the few items on most menus that is actually authentic Chinese. What I got was NOT Ma Po Tofu (by the way I'm not a vegetarian, but I love this dish usually and order it all over town), it was virtually unprepared chunks of tofu swimming in what I suppose is their brown sauce they use all over the menu. Ma Po Tofu is to be made with chili bean paste from fermented black beans and has green onion not what looked like "from frozen" diced carrots and peas...AND it is supposed to be heavy on Szechuan pepper (a very specific spice from the prickly ash berry that has a numbing effect) AND also be very spicy. What I got was absolutely nothing like Ma Po Tofu except that it had tofu and the sauce was brown. Either they have no idea what Ma Po Tofu is, which tells you they don't know what they are doing, or they think their customers are fools that not only don't know what certain dishes are supposed to be, but also have no idea what good food tastes like. I had to totally deconstruct this dish and re-create it in to something edible, otherwise throw it out which I hate to do. The only good thing I can say about our order is the portions were huge (dinner order). I guess they figure they know the Americans they serve like big portions, but they clearly also know their regular customers apparently don't know what good food is if our order was anything close to representative of their menu. Also, like I wrote above, the seafood soup was OK. It was easily salvaged by some chili garlic sauce but you should not need to do that. The ingredients were large, chunky and the vegetables in the soup were fresh and the portion was large. I give a GENEROUS 2 stars for an edible soup and large portions, but 2 stars is a stretch for our order. Sorry fans, I suppose your food has been better or you have never had good Chinese (Well...what most Americans call Chinese food because most of it is not and has never been served in China). Properly made Ma Po Tofu http://www.seriouseats.com/2011/07/how-the-best-mapo-dofu-is-made-fuloon-restaurant-malden-ma.html read more

Great quality food, buy here all the time. Workers don't understand a lick of English so they mess up orders. Some refuse to remake the food the way you asked for it. Order it the way it says on the menu or don't order it at all. read more

I ordered sweet and sour chicken from here the other week. Other reviews commented on how good it was and I figured it was a decent starting point to vet my potential new Chinese go to. The night of it was okay. The chicken was decent and there was plenty of it. It was served with a small vat of sauce on the side. The real test for me for bountiful Americanized Chinese food is how well it reheats. The next day I pulled the sauce from the fridge and it had solidified. I threw it in the microwave and it came out solid. Needed more time. I put it in again, still solid. More time. Two minutes later I still had a molten hot gelatin. It ended up in the trash. If you do choose to come here do take out for sure. The restaurant isn't really equipped for dining in. Also make sure you finish everything the night of. read more

Their portions are unbelievable. I can't finish with two people! You have to try their crab rangoons though! My absolute favorite. I think they give you 8? And! It's easy to order since they're on grubhub, campus special, etc online! Funny story though. It was finals week and, I had a call from a New York number and ignored it. Turns out it was the delivery guy! My friend went out of Clemons to get the food and ask why they had a NY number and he was from NY and didn't have his number changed since he got here. Hahaaahahhaa I thought it was a scam. read more

This is our go-to Chinese restaurant in town. It took us a little while to find the right balance of crispy egg rolls, tasty fried dumplings, and decent General Tso's chicken. They also give coupons every time you order, so I have yet to pay full price for any meal! Not the best Chinese I have ever had, but better than the other Chinese restaurants in town, IMO. read more

I'd been warned away from Jade Garden by... I'm not sure who. I'm glad I ignored them. I think jade Garden is actually one of the better Chinese places in town (though that's not saying much). I always get delivery and usually get a few days worth of food. Portions are large and prices are right. Here are ratings from my latest delivery: Egg Roll (vegetable): A- Beef & Broccoli: B Fried Rice: C Pork Egg Foo Young: C Egg Roll (pork): A- Beef Lo Main: B The fried rice is bland. I can do better at home. The gravy for the egg foo young is the creamy style and does not offer much flavor. That's fine - those egg rolls are delicious. You just have to learn what to order from which places. read more

Pros - Fast & easy delivery. Pretty cheap. Generous portions. Cons - Not very good flavor and SO sweet. Everything was bizarrely sweet, even the crab rangoons. Asked for General Tso Chicken extra spicy (it already had a spicy indicator on the menu)...and it wasn't even a tiny bit spicy. More like chicken coated in maple syrup. Sesame noodles aren't made from a traditional recipe with sesame oil, but instead appear to be just noodles with sweet peanut butter on top. As easy as the delivery experience was, I'll definitely be looking elsewhere for my Chinese delivery. read more

Ordered take out. We have a go to joint but thought we'd try someplace new. The food was ready when I arrived so that's something. Egg Roll: The egg roll was burned. If it comes out of the fryer overcooked, cook a new one, they're a buck. Steamed Dumplings: Wrapped in a thin dough and had a nice ginger flavor. The dipping sauce was too watery though. Wonton Soup: A tad salty. The crispy bits you place on top of the soup were stale. Chicken with Broccoli: The broccoli pieces were huge and hence not fully cooked. The little bit of sauce it came in was too thick. The chicken itself was ok. Overall a bit bland. Shrimp Lo Mein: The noodles were overcooked and there were few added veggies. The flavor was ok though. read more

I've ordered from here a few times now. I love their crab Rangoon and I was surprised by the spare rib tips, it's so good even though you have to eat around the little chunks of bone. PROS: All of the food I have gotten from them have been very good. Large portions so I am full and still have leftovers for lunch the next day. CONS: They don't take cards. Cash only unless ordering on grubhub read more

Portions were big but unfortunately no flavor. The left part of my order out. I also asked for utensils and napkins but they did not include any. read more

Delivery: faster than I had expected. GrubHub said 45 minutes for delivery, I got it in about 20. A+. I got a dinner combo which comes with a dinner entree with fried rice that actually has bits of red pork in it like Hong Kong Restaurant (but unfortunately HK restaurant doesn't deliver to my place anymore, strangely). I got beef and broccoli which I figured was something they couldn't really mess up since it's such a staple. Wasn't terrible, definitely not the best. The beef tasted vaguely spicy (like they added a bit of black pepper - not even spicy, just the tiniest kick I guess) and I couldn't even finish half of it. Portions were very generous for only $7.10. It was supposed to come with a Coke but I didn't get it... one star off. Not really anything I was particularly upset about (kinda forgot about it) but still. I also ordered Hot and Sour Soup to meet the $9 minimum. DO NOT GET IT. This was probably the worst version of the soup I've ever gotten. I ended up dumping it in the sink, it was so gross. The sour part of it tasted like a rotten lemon which made it taste extremely disgusting. Despite the soup, I would order again for fast delivery and satisfying my Chinese food craving. Just don't get that soup. read more

Ok all the great reviews are ok but when you have to pay by check or cash it's not worth it. This place is close to a few hotels and delivers. So why no CC? I get the big CC Companies squeeze the little guy for large % and leaves them with less from their hard labor. But get a Square Deal CC account and it's less costly. Then you can service a larger demographic like the Traveler and Business Traveler staying in a hotel. So unless you got cash and or check go next store and eat at La Joya. read more

This is my choice when I need food delivery. I would recommend their fried chicken wings (whole and not spicy), which is probably the best fried wings you could get in the neighborhood, and house special mei fun (Singapore mei fun). Their lunch/dinner combos are consistent and of great value. read more

This is authentic Cantonese-style cuisine in a no-frills setting. Owners are friendly. We ordered to go and the food came up in super quick time and was piping hot. Portions are huge, prices unbelievably low, and they added everything we needed for picnic including utensils and plates. They accept credit cards. read more

Worst Chinese food I ever had. Not fresh at all and you can taste the freezer burn. I ordered Hunan chicken and Hunan beef and both of them were really bad. Will never order from there again I would rather drive for 15 minutes to get Chinese food than order from this place. read more

Every month they add about 40 cents to the original prices on the menu. Staff is rude, had the nerve to rush me while I was ordering on the phone because they had others call coming in. Vegetables are tough to chew (old and dumpster-dived) and I have never seen a chicken wing that big (clearly not chicken). read more

Their food is amazing. But, their customer service SUCKS!!!! I'll never order from them again!!!

This place seems to rotate employees/cooks off & on. You will come in and there is a whole new staff there. Since the current staff has been there the flavor of their food has been lacking. Have been back several times hoping it was just an off night but still had same results. Last order was two spicy items and both orders were bland. read more

Their rice is the only decent food they serve. My friends placed an order for delivery a couple days ago, and we all had diarrhea afterwards. Not even joking. We ordered the chicken and shrimp chow mein, and pork rice and an egg roll. In addition to the bad food, they delivery is the poorest I've seen since my time at UVa. The delivery time was way over what they predicted when I called them to order, and when the delivery guy came, I gave a $2 tip on a $13 meal. Then when I was walking away, he shouted, "tip??" I walked back to the car and told him the meal was $13 after the coupon's discount, and I had given him $15. He insisted I haven't given a tip, and when I started telling him exactly what I ordered, he rudely ignored me and started driving away. Just terrible, don't order from this place. read more

Overall pretty good. Huge portion. Veg egg roll and fried rice were delicious. Can pay with credit card if you buy through Grubhub - it worked well. read more

Nothing over the top, but everything is good. The portion sizes are great and the prices are good for the area. Chicken with garlic sauce is delish, and my egg roll was too. read more

Jade Garden is an excellent Chinese eatery in the Charlottesville area. It is perhaps the best that there is. Not only is the food delicious, but the portion sizes are also very generous. Plus, the owner is always nice and pleasant! This is where I will be satisfying my Chinese food cravings from now on! read more

got the general's tofu and crab rangoon. AMAZING! Best chinese takeout i've had in c'ville to date.

Let me start by saying that I consider this Yelp review my contribution to my surrounding community. I do not like to ishtalk restaurants as I feel that one bad experience could be isolated, so that would not be worthy of writing something that could negatively affect their business. I have had Jade Garden countless times over the years. Prior to today, I would have given them a 7/10. Today I ordered their chicken in curry sauce, which was not a disappointment. Their fried dumplings are always a staple to my orders, as they use to be fantastic. Well they stopped making them and started buying frozen dumplings (probably from Food Lion next door). I was so incredibly disappointed, I even called them to see if this was a one time thing. Nope, she told me that the old dumplings they had took too long to make. Well than!!! Remove dumplings from your menu! Don't charge me $5.50 for five frozen dumplings. I can go buy myself a bag next door if thats what i wanted. Im not sure what other recent cutbacks or short cuts have been made. I would advise you to confirm that your favorite dish hasnt been altered before you call into Jade. Or better yet- try Chopsticks up 29. Their food is amazing!! Thanks for reading. read more