1. Jaeg Bright Medical Services

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    Houston, TX

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    Jaeg Bright Medical Services

    5.0 (1 review)

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    2 years ago

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    Reliant Pediatric Therapy Services, PC

    Reliant Pediatric Therapy Services, PC

    1.3(4 reviews)
    2.8 miAddicks/Park Ten

    The only reason I am giving 2 stars is because I liked the therapist we worked with. However, your…read morebilling department is horrendous and needs to go back to billing and coding school. You cannot tell a patient you bill as "outpatient facility" (place of service code 22) when you actually bill as a doctor office (place of service code 11). This has dramatically changed our benefits and significantly increased the amount we owe. We will no longer be continuing services with you all. I only stuck with you over another place initially because my benefits would have been cheaper based on the way you stated you billed. To get an appointment set up with you all was a nightmare in itself. If you choose to go to this group, make sure you are health insurance savvy.

    I really recommend parents watch out to make sure your kids receive the proper therapy as they…read moredeserve. We expect our kids to come there to have SPEECH therapy, but they only give my son a toy to play with BY HIMSELF, which is absolutely not a proper speech therapy. For the first couple times, I was in the room with my son during the 45' section. She used to give my son some toys to get his attention, and he could learn very well. Then the therapist M advised me to stay outside so that my son could be more independent, so I respected her request, and let him be in the room with her by himself. After couple times, I was checking with her how he was doing, she said he is too young to learn anything so she only gave him toys. I am ok with that as long as she can talk to him, or use toys to teach him as she did before. But she disappointed me. I snitched in and was standing outside by the door to observe if the therapist would do the same as she normally did. Unfortunately, she gave my son a toy to play with for 20 mins without saying anything to him, she only turned around and said "good job", that's all. I could hear the clicking sound of the toy which my son was playing with very clearly, and there was no talking sound at all. I was so worried, and I knocked on the door, open it and said "is my son ok? Because I did not hear her saying anything. She said he's ok. Then I closed the door, walk around for 10 mins and came back, and again no sound was heard. Really disappointed! I decided to quit the program, since if they only give my son a toy to play without teaching him how to speak then I can do it at home by myself. They called me back to suggest switching to another therapist, but that's ok, they lost my trust, and that's it.

    Jaeg Bright Medical Services - occupationaltherapy - Updated July 2026

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