From the moment I walked in, I immediately felt at ease. The space is spotless, calm, and…read morewelcoming, and I loved the little details like complimentary coffee and snacks--especially for an early appointment. The team is warm, professional, and very efficient, and you can tell they truly know what they're doing. I've had several treatments here--Botox, microneedling, Aerolase, laser hair removal, and a DiamondGlow facial with dermaplaning--and every single one has delivered amazing results. Everything is performed with precision and care, and the appointments are always smooth and comfortable. As someone local who's tried multiple medspas, this is the one that stands out. I'll absolutely keep coming back.

I don't understand why they're not taking any of Dr Dennis's old patient since he moved out of town…read morethey could treat us like we were a new patient for them they're the only ones in Summerville But you can't get a better Botox and lip filler then sweetgrass I just wish one of the surgeons would see you and treat you like a new patient maybe they'll come around to that he had a lot of customers he opened the place

Miss Ally and her staff are beautifully knowledgeable about the profession…read more They are bubbling with joy and excitement while treating their patients Place of practice was cleaned and comfortable with their waiting area and their patients treating areas

Do not use their online ordering to purchase anything! I broke my wrist and was not able to drive…read moreso I purchased an item online. The moment I confirmed the order I realized the computer had populated an incorrect address. I immediately contacted them and also followed up with a phone call. They told me they would redirect the shipment or send the product to the correct address. I also said if it was easier they could just cancel the order and I could have someone pick it up for me. Weeks went by and I called yesterday and they were surprised I hadn't received my order. This morning they called and said they couldn't cancel the shipment or redirect the shipment so they won't refund my money or reship the item. Had they told me this weeks ago I possibly could have tried to retrieve the shipment from the place they sent it to. There is no way this item was shipped out within seconds of me ordering it.

After my last treatment of Botox at this office it's been a week and the product is Not effective…read more I still have lines across my forehead. I won't bother calling to complain because they never called about the first issue. Be mindful of dealing with this company. Make sure to verify what products are in the syringes.

I went to physicians plan weight loss & wellness for their weight loss & laser removal program. I…read morehad booked an appointment for my daughter and I. I went in expecting laser treatment to remove pigment discoloration on my skin. The esthetician (Kaitlyn Young) insisted on the "VI Peel" and guaranteed I would see results that exceeded the exceptions I clearly conveyed to her in the consultation. My daughter also had an appointment that day inregards to her skin condition. Kaitlyn insisted that my daughter discontinue the cream prescribed to her by the dermatologist she said, & I quote "Dermatologists don't know what they're doing, they're clueless, & will prescribe anything." She than insisted than we buy $200 worth of products from her claiming that we will see results "the next morning" We went in for a follow-up appointment 3 days later, and I mentioned that my daughter's skin is worsening by the day since starting the new products. She replied back with "that's normal, not to worry" Week later I emailed over a few photos of my daughter's face to her. She replied back recommending we go back to the dermatologist. (The one she said, didn't know anything) I was shocked, speechless, and upset because I had just spent $200 on products that she said would solve my problem only for her to turn around and say "go back to the dermatologist." A few days later I went in for my VI Peel session for my face, chest, underarms, back, & arms, and scheduled a follow-up 2 weeks later. In those 2 weeks only my face had peeled & absolutely nothing else. I mentioned that at my follow up appointment and let her know I wasn't happy because nothing had peeled besides my face. When she saw her treatment didn't work, she started making excuses and refused to own up. There was absolutely no difference in the before and Afters. At this point, I had enough with what happened with my daughter and I. I asked for a refund. She contacted her manager, Dr. Chris which after he saw the before and Afters immediately processed the refund as "store credit" despite me requesting it to go back to my card. Since the money went back "store credit" I was forced to go back in to the office for round two. Dr. Chris assured me that I would feel welcomed and comfortable. This couldn't have been farther from the truth, as soon as I walked in, the receptionist warned Kaitlyn that I had come in. I was ignored and felt very unwelcomed. The whole office felt very tense, and not at ease. I was taken straight to my room, the physicianist was very strict, very unwelcoming, no smile, and strictly business. She took me off of my current weight loss plan and put me on something alot less effective. After a week of being on the new meds, I realized how ineffective it really is. I called in asking for a higher dose, which they refused. After alot of back and forth Summer put me on a 3 way call with Dr. Chris, she talked over me the whole time and lied. I wasn't able to get my point across to Dr. Chris therefore my request was declined. I have not went back since, and have not been fully refunded. The whole experience was very humiliating, degrading, and an all around terrible experience. They lacked alot of knowledge in their areas of expertise, which caused so many mistakes and trials to be done on us! This is not an experience that anyone has to ever go thru. I have since took my business elsewhere and have been very satisfied. Looking back at everything now I can't believe how I put up with everything that happened, and didn't pay closer attention to all the red flags.

I went here for a perm and haircut and had a good experience! It was my first perm and first time…read morein. They did a great job and I had no idea what it takes to get a perm done, but everything went smoothly. Very bright and spacious inside with comfortable salon chairs and they offer free soft drinks and champagne!.

I love The Winchester and all the negative reviews honestly surprise me! I've been for massages…read moremany times but went over the weekend for a lash lift, brow tweeze, and brow lamination. I had never been in on a Sunday and it was so quiet and the front desk girl was adorable and so sweet! She was great! I had my services with Madison and she was also a gem. The lash lift didn't seem like a huge difference at first but I put mascara on today and WOW! They pop beautifully and look amazing! Huge difference! The brow tweeze was great for a little clean up and the lamination is fantastic. I had never had a lamination before and will certainly do one again. They keep my brows looking styled and cleaned up beautifully. Next time I may want them a little fluffier but they look great! It did make the skin by my brows flake a little but I'm sure that's just from the product! Overall would totally book again!

Dr. Thomas and his staff are incredible. Everyone was really sweet and professional. They are…read moreknowledgeable about what will work for you and what doesn't. What impressed me most was that I was asking him about different products and he would tell me "you don't need that" instead of trying to make an extra sale. You can tell he genuinely cares about his patients and making them look and feel their best. He asked questions before our appointment, explained the procedure, asked what I was comfortable with, and then got to work putting me at ease. The whole appointment was over with quickly and I had no bruising at all, which I've had with other doctors. I've already discussed my next appointment with him and look forward to many more!

Excellent service!!! Friendly, personable and knowledgeable. I had a stellar experience and am…read moreloving my results so far. I would highly recommend

Love seeing Bri at Totality! She makes my lashes look phenomenal! I always leave feeling AMAZING! :)read more

My results have been mixed at a significant expense. I had to pay to dissolve filler they did as…read morethey claimed it was old filler. Started to fill the bill, nickel and dimed. Wish they cared more about results and patient satisfaction than in and out treatment.

i am a 54 y/o female who has done very minimal "extras" for myself as far as my appearance. i was…read moreable to get some extra funds and decided to have lip injections. i have always had little to no visible lips and i've always wanted filler. i bit the bullet and despite the discomfort during the actual procedure, i was very happy that i took the leap! to most people, the results aren't very noticeable, but having no lips my entire life, i was thrilled with the results! i have my second round of injections at the end of july, as well as a threading procedure to get rid of downward direction of the corners of my mouth. the staff were all very professional, kind and encouraging.

Summerville Medical Spa is absolutely GORGEOUS! When you walk in, you come into the cutest boutique…read morefilled with high quality products, clothing and more! When you go in the back for your treatment, you immediately notice how clean and pristine their spa is. The staff was extremely professional and knowledgeable since the moment I walked through the door. The estheticians work so hard and make sure they give you quality service. Summerville Medical Spa also carries the best products. I love the Hydropeptide line they carry! The staff also took the time to recommend good spots to go to for a night out and food in Charleston since I am from out of town. Next time I am in Charleston, SC, I will definitely be coming back.

Natalie is amazing! I am recovering from surgery and have 2 young kids so driving and taking them…read moreout was not an option. Natalie came to our house. Their location is close by too but the house visit was better for me and our situation. I had a Myers Cocktail with added Glutathione and a B12 shot. 2 days later still feeling great. Took about an hour and IV was put in effortlessly. I'll definitely be using this service again a few weeks. Thank you Natalie!

Great little hidden place that is also locally owned. Before I use to head into the city but now…read morethere is a place near me. Natalie is awesome and takes pride in her business and her patients