Excellent support staff offer kind efficient service with patience …read more.. Team support at front with courtesy and compassion.

Eye Institute of Marin has wonderful doctors and staff who pay great attention to detail. They…read morehave the latest equipment and take their time. Dr Hemond is following my eyes carefully which hasn't been done before. I do have a problem with needing to make 2 appointment when only one should be necessary. One for the tests and one to have my eyes dilated and speak with the doctor. I don't have time for 2 appointments.

Dr. Shin is a stellar ophthalmologist. With my thyroid cancer/disease, I'm constantly following-up…read moreon my thyroid eye disease (TED) and everything else in between. I don't want those bulging eyes unless I see something overpriced/inflation like the commercial lady lol. Although, I've always wanted bigger eyes. If you see someone with those bulging eyes, tell them to get it checked out if you care about them - not normal looking. Dr. Shin is very thorough and consistent; he sends a report to my PCP every year. With MyChart these days, everything is so convenient. I'm like an open book with my thyroid health, so ask me anything. It mostly affects women in their 20's, but some men are affected, too. 'Til we meet again ~ stay healthy and see you on Yelp (SYOY)! Fun fact: Yelp started with the CEO looking for good doctors around here.

Doesn't get better than MarinEyes! I had a YAG capsulotemy, not a trivial procedure, when I was in…read morebetween health insurance plans. I was super impressed with the professionalism in the office, but most of all by the treatment I got from Dr. Kim. The day following the procedure I was able to see with my right eye as I did when I was a 30-year old! Because I had no health insurance at the time, the doctor gave me a significant discount for which I was most grateful.

Dr. Cox is professional in everything she does. I had both an upper blepharoplasty and a lower…read moreblepharoplasty with her separately. The upper blepharoplasty was performed under local anesthetic and felt effortless! I have recommended Dr. Cox and the procedure to many of my friends who are apprehensive about surgery. The lower blepharoplasty required general anesthesia, which I was dreading, but everything worked out like magic. I woke up from the anesthesia as if I were emerging from a nap. After the bruising subsided in about two weeks, I noticed a significant change--from my eyes looking tired and droopy to appearing energetic and youthful. I'm thrilled with the results and would recommend (and have recommended) Dr. Cox to anyone considering eye surgery. She is the best!

She is amazing! A model of efficiency & competence! You're in good hands here!…read moreStaff is responsive and friendly also.

Dr. Yang is an outstanding eye surgeon who uses state of the art equipment both in his office and…read morewhere he operates, in the city as well as Marin. I am so fortunate to be a patient! He took excellent care of removing my cataracts at the Eye SurgeryCenter of SF and is currently working on getting me to use as few eye drops as necessary for my glaucoma. I have 100% confidence in him! Staff is excellent as well.

I have complete faith in Dr. Amitabh Bharadwaj, my retina specialist and the founder of Marin…read moreRetina. His training is first class: he attended Harvard for his undergraduate education, medical school, and internship, and later completed a fellowship at Wills Eye Hospital, one of the very best eye hospitals in the country. He is also on the faculty at UCSF and has more than 25 years of experience. I can't tell you how lucky I feel to have been referred to him when I was diagnosed with macular degeneration. Simply put, he saved my eyesight, which was quickly going downhill. He started treatment at my very first appointment, and not only did my eyes stabilize, they actually returned to their previous condition, which, as I understand it, is highly unusual. Dr. Bharadwaj stays current with cutting-edge research and has been an investigator in numerous clinical trials. But what makes him especially wonderful is the amazing person he is. He has a calm demeanor, is always happy to answer questions, and is warm, kind, and extremely knowledgeable. I have complete confidence in his judgment and expertise. The waiting room is not luxurious, and it is usually packed with patients. But believe me, a short wait is more than worth it when you are seeing someone with the expertise to protect your eyesight. I can't recommend Dr. Bharadwaj highly enough. I feel incredibly fortunate to be his patient.

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

I highly recommend Dr. Bonnie Nickel. She was absolutely lovely and you can tell she has deep…read moreexperience. We were concerned our 6 month old daughter might have had a lazy eye. On our way to our appointment, we got stuck in some traffic and called ahead. Dr. Bonnie Nickel was very kind and understanding. When we got there, I was a bit worried because our daughter is going through a major stranger danger phase. Dr. Bonnie Nickel couldn't have been more warm and kind. She clearly knows all the tricks of how to put a baby at ease, and she also moved through the appointment efficiently which I appreciated. She explained everything in easy terms for us, instead of medical jargon. I wish all doctors were this wonderful to interact with.

This review is really more of a nostalgic review. Dr. Bonnie Nickel was my doctor when I was a…read morechild. She helped my parents with my cross-eye issue (double vision) and my parents would always praise her. She was my doctor in my childhood years and eventually we moved to Sacramento from the Bay Area so I never returned. I see that she mostly treats children, but also adults. Anyway, I can only imagine how scary it is to be a parent that has a child with a very visible vision problem such as mine -- and while I still remember visiting her office, it's really my parents that got to experience working with her. I was happy to learn that she's still in practice. P.S: my double vision cleared up on its own when I was a teenager! I like to think that Dr. Bonnie Nickel's expertise and prescriptions allowed my eye to straighten itself out eventually!

I went to Dr. Chin for a chalazion on my eyelid that was blurring my vision. At the first visit he…read morewas confident and clear: it was pressing on my eye, and I should try compresses and ointment, then schedule an excision if that didn't work. I followed his instructions exactly. It went downhill from there. I was called in on a day he doesn't do procedures, told there was only a 50/50 chance he'd actually do it, and nearly charged for an unnecessary second consult. Staff falsely claimed I'd reported pain. When I finally saw him, he contradicted his own diagnosis, said my blurry vision was just my glasses, hadn't reviewed his notes, and seemed reluctant to do the procedure he'd told me to schedule. In fact, he said I think this is scar tissue at this point. If I do this, you might just have more scar tissue. This completely contradicted what he told me on the first exam. The excision itself was worse: not enough numbing, nothing to brace my head against as the blade came toward my open eye until I asked, and a wobbly headrest. I could feel the cutting, and when I said so, he dismissed it. In fact, when the Q-tip he was using to clean it afterwards hurt like hell he said oh it's only a Q-tip. And I said well I don't care what it is. It hurts. I was on the verge of a panic attack. I had to sit with my eyelid in a clamp, flipped open and had to watch a sharp blade repeatedly come towards my eye. You really gotta be numb for that! The procedure worked, but only because I pushed for it and survived it. My adrenal system is wrecked.

Dr. Shin has been extremely responsive in diagnosing and communicating an action plan for cataract…read moresurgery. I had my second eye done on 3/25 and both surgeries went very well. The staff was professional, knowledgeable and caring. Most important Dr. Shin provided excellent care. He followed up before and after the surgery. Two days after the surgeries, both eyes are significantly improved and i can read and use computer with glasses. I recommend Dr. Shin very highly to anyone seeking an eye Surgeon. Best Steve

Not a trustworthy facility. They seem to want to make all sorts of exams and tests for additional…read morecharges. No follow up, no discussion, no answers to questions. And Dr Hammond is so spastic that it's very awkward. Never seen Drs act this way. See them at your own risk.

A Life-Changing Experience…read more I recently underwent cataract surgery with Dr. Najafi where she expertly replaced my cataracts with intraocular lenses (IOLs). I will admit I was hesitate and concerned about anything relating to my eyes. I have had other surgeries but anything to do with my eyes are different. Dr. Najafi is very conservative. She did surgery and replaced my cataract with an IOL in the first eye. We then waited over 2 weeks to determine the results...which were excellent. Then we replaced the cataract with and IOL in the 2nd eye...with the same excellent results. I couldn't be happier. From the very first consultation to the post-operative follow-ups, Dr. Najafi and her amazing team made me feel informed, comfortable and genuinely cared for. The entire process was smooth and reassuring. Dr. Najafi took the time to explain every step, answer all my questions, and ensure that I felt at ease throughout the procedure. Her attention to detail and expertise truly shone through, and the improvement in my vision has been nothing short of life-changing. I can now drive at night! Her professionalism, compassion and skill have given me a new lease on life, and for that, I am forever grateful to Dr. Najafi, for giving me the gift of clear vision! Thank You, Dr. Najafi

Wow! Dr. Tsang is amazing! So smart, so thorough. He absolutely goes the extra mile to make sure…read moreyour Rx is working hard for you. He just updated my Rx for multifocal contacts -- a tricky business. The first Rx was a VAST improvement over my previous one, but he kept tweaking it to make it better and better. I'm thrilled to have someone this competent and dedicated on my team.

I'm very disappointed with my experience here. I went to this shop to purchase eco brand eyeglasses…read morewith magnetic sunglass clip. The initial transaction/order went great and it went down hill from there. Pickup was a week later and the lenses were incorrectly installed so the clip wouldn't attach. They hadn't noticed. They sent them back to lab, 10 days later the "fixed" ones arrived with the same issue, albeit less severe. The lens/clip stayed on but still wasn't flush on the frame due to mis-installed lenses. I kept them for a few days thinking maybe it was okay but realized the misfit caused the clip to still fall off one side of the frame pretty easily, and the clip looked a little funny not being flush on the frame. I returned them again to be fixed. It's now 3 weeks after that second return (6 weeks since the initial order), they still hadn't called so I called them yet again, and they still can't tell me when they will arrive other than their standard answer of "maybe this week." I openly expressed my frustration today with the amount of time it's taken and the lack of communication on their part about what's going on. Instead of acknowledging my frustration, they changed the subject and made it very clear it's not their fault or problem (it's the lab's) and the familiar refrain, "we'll call you when they come in." If I don't have them by this week then I'll seek a refund, go elsewhere and either way, will never ever return.

Dr. Kassis is wonderful, but she is no longer at One Medical. I wish she was still there, she was…read morekind and really listened to her patients. I felt I was in good hands with her.

I saw Dr. Kassis upon finding out I was pregnant. I had gone to another One Medical location in the…read morecity, and had possibly the worst care I've ever received from a medical provider there (but that's another story), so was feeling overwhelmed and a little lost with the big news. My appointment the following morning with Dr. Kassis was just what I needed. She was able to provide great advice, references and general support, and although wasn't accepting new patients, was willing to take on our family. We will be bringing our baby here when she's born in March, and it's comforting to know she's already in good hands!