In the past year I have had a roof claim and vehicle accident claim. In both instances I received…read morequick responses and assistance on next steps. I really appreciate that I'm working with a real person that values my business and takes the time to answer all my questions.

When I applied for insurance on may 26 2022 I was given a quote for 140 a month for the next 5…read moremonths and the down payment was 130 which was supposed to be the first month. We discussed my prior accidents and they were even in the quote itself about 2 days later I get a "quote adjustment" for 47$ they claim they (found) more point on my license and another day later I got the next months bill already and I can clearly see it says it needs to be paid by June 12th otherwise it's canceled. I called yesterday and the du@$:):8!3ss says in other words it's not their fault ya da ya da. I'm wait for a call still a day later from management to discuss why I was "misquoted" when I know I wasn't because I only have had 2 accidents and they are saying that the 2 tickets with those accidents WENT seen I'm very furious to say the least while they are still the cheapest in my case even if those 2 are counted for a total of 189/mon it's not bad BUT THERES NO EXCUSE for any o this to slip!! Check my original quote out as you can see both accidents are infact on there and they are wanting to charge MORE please share, Thanks I hope you have a better day then I do!!

The rudest people ever. I wouldn't recommend this place at all. They only like to take your money…read more The owners are the worst. They like to talk at you instead of to you. I'd rather pay more money for better customer service.

From the owner: Serving Central Ohio since 1966 -…read more Home * Auto * Business Insurance* Recreational* High Risk Insurance needs.

Matt's great. Gets back to me quickly and always answers all my questions. Constantly working on…read moregetting me the best coverage at best price every time I'm up for renewal. Offered me great bundle pricing on Home, car, and life. All three through Mitchell was cheaper than just home and car elsewhere.

Mitchell Insurance is wonderful! They have provided me with personal & business coverage for…read moreyears. They have many insurance companies that they work with, allowing them to provide me with the best coverage at the lowest price. Their agents are always available to answer any questions I may have. Highly recommend!

Very good company. Employees are very friendly and helpful. They are quick to respond and good…read moreabout explaining the policies. We have them for home and auto insurance and have never had an issue with them. I highly recommend them.

Won't throw stones or finger point...simply won't recommend. Lack of caring beyond the initial…read moresign-up. No follow-up from agent until things were too late with the service providers. Left to deal with carriers, companies and hospitals myself instead of having "an expert" help. When things escalated and I forced ownership to get involved, he refused to even consider my story or assist with any type of solution...even though there was evidence of neglect and miscommunication. Suffice to say, I am now shackled with huge healthcare debt from their "expert attention" and follow-up. Mark...we'll agree to disagree on my "misrepresentation" -- as I have dozens of emails requesting assistance. I merely hope this helps make you aware of these types of situations and prevent them from happening again.

Our OSU daughter needed personal liability coverage. Since we are out of state we could not add her…read moreto our existing homeowner's policy and needed a new one. Therefore, I called around and had the best, most professional, and friendliest customer service from Amie Kim - State Farm insurance in Colombus. She picked up the phone herself as the owner of the agency and gave me by far the cheapest and most comprehensive quote. It was the only office where I got to speak to the actual agent, not their representative, and it was quick and easy. Amie is also an OSU graduate who has been helping students in the area for over ten years. She also has an expansive list of what most landlords and rental offices require, which was super quick. In less than ten minutes, I had what I needed. Highly recommended.

My previous insurance company was not doing a great job in helping me lower my rates for my new car…read moreto the point of complete aggravation, so after shopping around, I sent an email to Amie, and she got back to me quickly. I probably only spent 15 minutes on the phone with her, and we were able to put together a plan that cut my car insurance costs in half, and she was very friendly and helpful with explaining how everything worked as far as payments go. She also provided sound advice on what she would include in her coverage, and it really only cost me a few bucks more a month. This will be the first time I've had a different car insurer, and I haven't had them long enough to say they are the best around, but Amie definitely started me off on the right foot, so for now, I'm very happy.

We have 14 long term rentals, home,farm and vehicle insurance with state farm insurance. We have…read morebeen customers for 50 years. recently they refused to insure a newly remodeled rental saying the roof needed replaced. We live in a small community that is in real need of affordable family housing. We buy homes in poor condition and rehab them for families. The homes are always in great condition when we finish the rehab. We even had a statement from a liscensed roofing contractor stating there was a good 15 years life expectancy of the roof. A 50 year relationship and $20000.00 a year premium evidently means nothing to them. I Lost a lot of respect for state farm and our local agency because of this.

State Farm cancel my home insurance, said it had a roof that was potentially going to leak, I have…read morebeen a commercial roofer for 44 years and have had insurance with State Farm for over 30 years. still have 3 vehicles and another home and a side x side now. State Farm is not reliable in my opinion. All roofs are potentially going to leak, I would like to meet the person who does their roof assessments.

I contacted Shawna after 6p on a Friday and she answered her phone! I needed to get some insurance…read morein place right away and she made it happen. There were issues with the computer system but she kept at it until it took my application. It was 10p at night by the time she was done. I have found it increasingly difficult to find hard working people that get the job or task at hand completed. She is one of those rare gems.

She helped me out with my pricing for my new home..I greatly appreciate her services. If you need…read moreany assistance getting your insurance for your family and house.