Jon is the absolute best insurance agent I've ever worked with. I am so thankful to have him on my…read moreside and working with me to be sure myself and my family are protected. I seriously could not sing his praises enough!! THANK YOU!!! He treats each of us as actual individual people and humans. I've never once felt like just a number like at other places. I appreciate him and his entire team!

This business is not to be trusted. Poor costumer service. Very unhappy with agent. Not helpful at…read moreall , just wants your money and doesn't care about clients. Don't go to this agent!!

Very helpful and knows insurance! I like the accessibility to resources to find the best way to…read moreinsure car and home.

I don't recommend this company. They half way do everything and you never know if you have…read moreinsurance or not. I just called to check on my policy and Diane (There head policy lady) said I was looking at that policy the other day and there was some issues and I said why didn't you call me ? When companies do these types of things you seriously better beware!!!!

I would like to thank for the help and guidance that I have received Chris Keasier, and getting me…read moreready for a smart and bright 2014. Great establishment and staff thank you and have a great 2014!!!.....Leo

I needed to get life insurance so I looked around and was not happy with the costs quoted to be for…read moreabout 500k life insurance for a 45 year old man. When I went to Jay at Coffey Insurance in Harrison, Tn He explained my options and did a quote for me that came back significantly less expensive than I was quoted at another local agency. Jay took the time to explain the difference between whole life and term life insurance so I understood what I was buying. Thanks Jay for your hard work. Kevin Cherry

I can not praise Laura and her team enough. We usually work with Dawn, who is an angel. We started…read moreoff insuring our home and vehicles through them, but as our family grew, so did our items needing coverage. Dawn has helped us insure our home, vehicles, wedding rings, and dogs. We are so thankful to work with such a helpful staff. They have become like family, which is HUGE if you are someone shopping for coverage in the insurance world. If you are considering this company, I can not recommend them enough. We love you guys!

I have had State Farm Insurance for I believe almost 3 years and never had an issue until I wanted…read moreto switch. I called the office to see if they could match or meet what i would be paying elsewhere but they could not so i let them know i would be switching company. When i spoke to Cheyenne she kept me on hold to ask other employees and i am assuming to check the computer to verify. She then come back to me and stated as long as I came by and signed a form that i would not be charged the $96.41. I arrived around 12:45 Friday afternoon to sign said form and it took them about 10 mins to find the form and print it out. Again i verified i would not be charged and again it was stated no since I came in before midnight Friday at which i did! Fast forward to Tuesday of the following week and i get a email from my bank that my acct is overdrawn and so i call the company to ask why they pulled the money after i signed a form. And the office manager said it wasn't signed soon enough even though her staff assured me. So then i ask for them to cover my overdraft since they took money out they were not suppose to and she said no they will not do that. I the consumer did what i was suppose to per the staff on Friday yet they still took out money. So beware, insurance part was good but the staff is misleading for sure.

Absolute lifesavers in my opinion. I'm relocating to TN and wanted to go with a local firm for…read moreeverything - home, auto, etc. There's something about being in the same city and not waiting on hold for an hour that is incredibly appealing to me. The rates were right in line with what you'd expect from one of the big firms, maybe even a little lower, but the real benefit here is having the direct customer service. highly recommended!

I was looking to get away from the awful insurance company I was dealing with, so I called this…read moreplace. I told the young man I spoke to that I was looking for car insurance, and gave him my information...or tried to. He obviously was one of those people who s-l-o-w-l-y hunts and pecks on the keyboard, and I had to repeat the same information over and over, then correct him when he repeated it back incorrectly. I finally gave up in frustration and called Geico - who will be getting a five star review. I don't know about the agency as a whole, but I don't have time to waste with an employee who is obviously unqualified for the job.

The staff is great. Great price on home, auto and life insurance. Janelle and Casey are very…read morefriendly and helpful.

The local insurance company is excellent but the roadside assistance program is a joke. Their…read moresystem does not match what the insurance company system says. Dealt with them for over an hour and had to call the agent to get any assistance.