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    Jake's Electrical Solutions

    5.0 (1 review)

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    Services - Jake's Electrical Solutions

    Electric inspection

    Electric installation or replacement

    Electric repair

    2 More Services

    Light fixture installation

    Light fixture repair

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    2 years ago

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    Kiva Lighting

    Kiva Lighting

    3.4
    (16 reviews)

    I don't normally write reviews. But I am compelled to leave this review as a public service to…read moreother consumers to avoid the nightmare I've experienced for more than a year with this company. I've been doing projects with Steel Partners Lighting since 2018 and have spent tens of thousands of dollars with them. When Steel Partners was bought out by Kiva around 2021, I was originally excited that the legendary custom fabrication that Steel Partners was known for was seemingly going to live on with Kiva Lighting, which claims to be a custom lighting fabricator. For the last 18 months or so, I've been in direct contact with the company CEO, Sonia Torres, working on a custom lighting package for a multi-million-dollar home in the Adirondack Mountains of NY. I purchased many thousands of dollars worth of Steel Partners fixtures from Kiva in 2023. Many cages arrived crooked and without the necessary mounting flange that would allow secure installation of the fixtures. To their credit, Kiva promised to re-fabricate the fixtures per my design recommendations. But it literally took 9 months to get all the fixtures back and only after many dozens of texts and voicemails that were routinely ignored more MONTHS on end. But I did eventually get the replacements, and they were far better. In late 2023, I was forced to place an add-on order for approximately 1 dozen custom fixtures needed for an addition -- wanting to coordinate the lighting for the addition with the main house built a few years earlier. I have been jerked around for well over a year after having been promised on dozens of occasions that the custom CAD drawings were forthcoming so I could finalize the design and place the actual order needed to compete the project. I still don't have anything I need. Sadly, this company is horrifically mismanaged. They are an absolutely embarrassment to the greatness the name Steel Partners once represented. It has been, hands down, the singular worst customer service experience I've ever had in my life. Do yourself a favor, stay away from any of the many "brands" under the Kiva Lighting ownership umbrella. The company is an absolutely train wreck.

    I ordered two light fixtures from them three months ago. I have called multiple times and never…read morehad anyone answer the phone. I did get one response via email, saying that my fixtures would be delivered the next week. I have not hear anything from them since, despite multiple voicemails and emails. I would not buy from this company.

    Tried and True

    Tried and True

    5.0
    (1 review)

    Austin, the owner of Tried & True Construction Company negotiated with me for finishing out Tuff…read moreShed I had built. They provided drywall installation, texturing, painting, installation of a drop-down stair unit, flooring, trim, and installation of a mini split. They came when they said they were going to come. They texted me on arrival and departure. They informed me of any additional items that needed to be purchased and were willing to go get those items. The work they did was exceptional. They were conscientious, picked up after themselves every day, communicative, professional, courteous, and detail oriented. They did an absolutely beautiful job and I would hire them back in a heartbeat. The care they took of my property was impressive. The quality of the work they did is more than I could've possibly imagined. He treated me as if my job was the most important job he had. I have been doing home improvement and home remodeling with many different people over the years, and I am relieved to know there are still folks out there with such high integrity and pride of workmanship. I am so fortunate to have found Tried & True Construction Company. No we are not related, he is not giving me a discount for writing this post, and I did not find him through referral. I stumbled upon him during a Reddit browsing session. I am so thankful because this job while it is small, it could've been done so differently and I thank my lucky stars we met.

    From the owner: We are a local residential and commercial construction company specializing in remodels, additions…read moreand home repairs. No job is too large or too small. Our focus on quality put us ahead of our competition as we strive for complete customer satisfaction. Contact us today to get the conversation started on your project.

    Jake's Electrical Solutions - electricians - Updated June 2026

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