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    Jam Motors

    3.0 (4 reviews)
    Open 8:00 am - 6:00 pm

    Services - Jam Motors

    Bumper repair

    Auto frame testing

    Rear-end damage

    Jam Motors Photos

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    Port St Lucie Auto Body - On the third or fourth visit they replaced these fasteners

    Port St Lucie Auto Body

    (15 reviews)

    If you're wanting to come here DONT. This shop wanted to charge my mom $100 more for another quote…read morebecause of the mistake they made on her initial quote. The mistake? They put the wrong name in the quote after being told multiple times the correct name that should be on the quote. Their response? Not our fault, that's insurance fraud (she wanted to get a quote because of an insurance claim) even though the mistake was done on their end. Conclusion: If they can't do basic admin work and own up to their mistake then I think that should summarize how easy they are willing to make a QUICK BUCK and the type of work they do. Do yourself a favor and go somewhere else because according to them they "got 5 or 6 things better to do" in which I think it would be best to give them more free time since it seems like they need it. Moral of the story: IF THEY ARE TRYING TO MAKE A QUICK BUCK FOR MESSING UP A NAME ON A QUOTE THEN I CAN'T IMAGINE HOW DESPERATE THEY MUST BE TO MAKE A QUICK BUCK IN ORHER SERVICES THEY PROVIDE. To owner: May you be blessed with all the free time you expressed you needed for your 5 to 6 things you had better to do.

    I took my Ford pick up truck to Port St. Lucie Auto Body Shop met with the owner and we came up…read morewith a fair price. A day and a half later he called me to come on back. Let's put the part back on and it matched perfectly. they cleaned up my truck and had it waiting for me when I got there. It was a great experience. Thanks to the owner Ted. and his staff.

    Gerber Collision & Glass

    Gerber Collision & Glass

    (2 reviews)

    EDIT IN RESPONSE TO GERBER CUSTOMER CARE:…read more Gerber Customer Care Manager Jessica Delagarza responded that "the team as well as your insurance company, and several upper managers have been in contact with you to discuss your concerns." I'm unsure where that characterization is coming from. I have repeatedly requested a substantive conversation with upper management and have not received one. Customer Care has received those requests. The primary management call I received regarding this escalation was from Regional Manager Scott Morgan. During it, Scott told me Gerber doesn't "have a time machine," discussed Gerber having happy and unhappy customers and not being able to make everyone happy, and claimed he had already heard my "full story," despite portions of my current complaint not having happened at the time of the conversation he referenced. That call is part of my complaint. It is not evidence that my complaint was substantively addressed. Contact occurring and documented concerns actually being addressed are two different things. Jessica's response exhibits the same failure. I have now attached photos containing portions of that documentation. I encourage readers to review them and make their own judgment. I spent about two months trying to handle this privately. Since that produced no meaningful result, I'm documenting it publicly. I gave Gerber leadership a 30+ page report containing screenshots and a timeline of texts, emails and calls. My vehicle entered Gerber after an April 8 accident. I did not get it back until June 19. During the repair, I repeatedly asked what remained, what could go wrong and what could delay my car again. I'm a mechanic, so when another issue was found, I wondered whether it could have been caught earlier. My documentation shows how difficult getting answers was. Some documented conduct also appears potentially relevant to Florida Statute §559.920, including provisions concerning deceptive or misleading statements by repair shops. I am raising that concern, not declaring Gerber violated the law. Eventually, I asked General Manager Jenny Cole to STOP sending repair updates. They continued anyway. When I wanted useful communication, I couldn't get it; when I asked for certain communication to stop, I kept getting it. When I picked up my car June 19, I handed Jenny a physical copy of my report and was told it would make it to Kaleef Henderson. Since then, I've repeatedly tried to reach Kaleef Henderson and Jorge Fernandez through calls, texts, emails and Customer Care. Getting my vehicle back did not end the problems. Subaru subsequently found additional issues, including a gasket/seal issue around the turbo I was told resulted from improper reassembly, plus concerns involving a replaced strut and my A/C blower motor. That escalation led to the Scott Morgan call referenced above. Instead of solving my complaint, that call became another part of it. Scott also characterized our previous conversation as approximately 45 minutes. My phone records show approximately 26 minutes. More importantly, portions of my current complaint had not occurred then. If Scott had already heard my full story before those events happened, Gerber may actually be in possession of the time machine he referenced. To me, this illustrates a central concern: statements about my complaint do not appear consistent with the documented chronology. I later told Customer Care what I believe sums this up: Gerber has had a customer do a process improvement manager's job for free. I've spent months documenting repeated communication failures, only to watch similar failures continue while I report them. I was told this facility was coached. Yet after my June 19 pickup, another customer posted a strikingly similar complaint involving repair, communication and corporate response. I told Customer Care that, to me, this looks like a company on fire. Scott also told me his Southern Division is Gerber's most successful division. If that's accurate, I find that terrifying. After what I've documented within that division, I wonder what the less successful ones look like. Despite everything above, my request remained simple: Call me. Have a substantive conversation with me. Even Customer Care agreed it should not have been this difficult. My complaint went from one shop through Customer Care and regional management. I've repeatedly asked Gerber to review the history, address the documented discrepancies and identify who owns responsibility for resolving this. This is no longer just about my car. It is about what happens when a customer documents what he believes are process failures, gives that documentation to the company, escalates through the provided channels, and watches similar failures continue. I still welcome a substantive response from someone with authority to address what I documented. Who is going to address this? After two months, I'm STILL asking Gerber: How did we get here?

    My vehicle was involved in an accident and was taken to Gerber Collision for repairs. While it was…read morebeing serviced, they fixed some of the damage, but not all of it. When I came to pick it up, they had called me to inform me that it was complete. However, I didn't make it out of the parking lot before a charging system issue light came on my dashboard. This indicates that the vehicle wasn't thoroughly tested or driven to ensure the quality of their workmanship. They allowed the car battery to drain while it was being serviced and sent it to Tires Plus for inspection because I had only replaced the battery two months prior. Tires Plus replaced the battery under their warranty, but the issue persisted. They eventually determined that the alternator had failed either due to the accident or while the vehicle was being serviced, and the battery was depleted. During an argument with the Gerber representative, they refused to acknowledge any wrongdoing and didn't attempt to fix the problem. As a result, the vehicle is in worse condition than before the accident.

    Jam Motors - bodyshops - Updated September 2026

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