I drove to your store from 35 miles away, cause in the website it says open only to find out after I get there it's closed for maintenance, try add that to your webpage of you guys going close that store, very unprofessional. I'd like the order I was going to pick up for free 3 smoothies. read more

Where should I start it is my first time going back to Jamba Juice and I love if and the serving is very excellent and I love the orange dream it is so good!!! read more

Jamba - You have to trying orange dream it is very delicious - Juice Bars & Smoothies Near Me - Hilo, Hawaii

Service this morning was really slow but understandable. There's only 1 guy working, taking orders and making all the items. Bless His Heart. Such a trooper. This busy Jamba Juice is located near the Hilo Premium Malls. For 7:30am, it's hoppng. The food items this young man is preparing smells delicious. Hot and crazy fresh. I ordered a Peanut Butter Mo'od with Energy and extra peanut butter. Great source of protein. It's a bit pricey but you pay for what you want. Because of His service, great attitude and work ethic, I'd definitely recommend giving Him a RAISE!!! Jason made the day better for all read more

Jamba - It's a really busy spot this morning - Juice Bars & Smoothies Near Me - Hilo, Hawaii

I have been a a Jamba Juice lover and customer for years but going to this particular one has ruined it for me completely. I tried to redeem my birthday reward (one small smoothie) and they wouldn't honor it. I ordered a small smoothie anyways and it ended up being over $10. As I was walking out one of the staff said to another staff member, " I can't believe she paid over $10 for a small smoothie." My thoughts were why was I charged over $10 if that's not the normal price. I didn't order anything added or extra so I'm not sure why I was charged that. I really should've questioned it after that comment was made but I walked out and with my $10+ smoothie and I haven't been back since. read more

Anela is the BEST Jamba worker! Curtious, fast, efficient and friendly! Always attentive to customers and makes the best Strawberry Dreamin smoothie! She gets it right everytime! Mahalo Anela & Jamba Juice Hilo read more

Micah at Jamba Hilo is such a great guy, I always go in and order a pink star with fresh strawberries lightly blended & he always gets it right to a T! Mahalo Micah at Jamba Hilo go get um guys read more

We always stop by the Puainako Jamba Juice when we visit my parents since we don't have one back home. The Gotta Guava is our favorite but also love the White Gummi and Orange Dream Machine. This time we tried the White Gummi, Tropical Dragon and Island Pitaya Bowl. The tropical dragon and island pitaya were great if you like not to sweet and a little tartness in your smoothie. read more

Jamba - Island Pitaya bowl - Juice Bars & Smoothies Near Me - Hilo, Hawaii

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Finally!! The best service & product in 8 years! Harli K and drink maker have it down, listened & responded well. Well done. Thank YOU Jamba team! read more

great shop and a lot of flavors and incoming flavors. but it's pricey. like that they have coffee and smoothies

Always closed for some reason without any signage as to why. Dirty inside. Always out of all food items

Lychee dream is soo good. I can drink one every day. Still want to try the watermelon dream. read more

I got an açaí bowl and paid $9 for this. It was sloppily made and a big disappointment. Sitting in my car and looking out, I would rather have went to Yogurtland. read more

Jamba - a person holding a plastic container filled with fruit and nuts - Juice Bars & Smoothies Near Me - Hilo, Hawaii

I don't know why they get so many bad reviews. Everything that I've ever ordered here was great! Very friendly staff and they make awesome smoothies and açaí bowls. Keep up the good work! read more

Jamba - Açaí bowl - Juice Bars & Smoothies Near Me - Hilo, Hawaii

Went in for oatmeal as they sell it until 11am. At 1045 the worker states "oh i just dumped it. There wasn't enough to sell to you anyway." Not to mention the inside is run down & isn't welcoming just like the employees. read more

So sad. Customer service was no where in sight. No hello how can I help you, nothing. She looked at me with NOTHING to say, no smile, no expression, nothing. Was she a robot maybe? I'm disappointed. It's been months since I've been there, just seems ghetto now. So sad. Man, and I know prices are higher but damn, $30+ for 3 smoothies? read more

Got my usual Acai Super Antioxidant smoothie - tasted very good as usual! 5 stars for the nice staff here during difficult times. They were very understanding and accommodating for my situation when I came seeking help. read more

To have a place that serves SO MUCH locally grown/made food is a honestly such a gift to society. I love the luau stew... it's so simple (taro leaves, coconut milk, salt), BOOM. read more

I bought 2 acai bowls and they weren't frozen..could drink it with a straw. They were out of strawberries also.

This jamba juice location is no different from any other jamba juices I've gone to. It's small inside but there's seats for you to sit down while your drink is being made. It's located in one of the biggest plaza in Hilo with Starbucks, Yogurtland and other restaurants near the mall. The premise is kept really clean and the workers here are generally all nice. There's always enough parking. They also have some patio tables outside for you to talk stories outside the store. read more

I was standing in line waiting to take my order when the i think it was the manager walked in and started shouting at her coworkers working and making the drinks about how they weren't answering the phones. I found that to be so unprofessional especially since there were customers inside the store waiting for their orders. She should've taken the workers in the back or to the side and talked about it in private, not in front of customers. It made me feel so uncomfortable and I don't want to go back until that manager is talked to about being more professional. read more

Whenever I need a boost and have a craving for a fruity-juicy-cool-refreshing-invigorating-power boosting-picker upper - Jamba Juice is my go to place. I especially love their Pomegranate pick me up with a boost of whey protein and sometimes with a touch of wheat grass. I go mostly during the summer months to Jamba Juice, because their smoothies cool me down, fill me up and taste soooo yummy! Another favorite, especially when I feel a little under the weather, is the ColdBuster. They also have pastries & pretzels, if you need a little more then a smoothie to satisfy your craving. The staff is friendly and provide you with fast service, even on a busy day. read more

This location is very inconsistent with their quality and promptness. Sometimes the experience is really good, with the employees being very nice and quick to get our orders prepared. Other times the drinks taste weird, the bowls are super sloppy, and the employees refuse to answer the phone even though it is not busy. It's a hit or miss at this location. If I'm going to pay $7 for a drink and $9 for a bowl, I'd at least expect consistency with what I'm getting. read more

Typical Jamba Juice with fast & friendly service. 4 stars because of ample parking directly in front of store and knowledge staff to input a printed BOGO offer. See pictures for location help as this JJ is not in the mall. read more

Jamba - storefront - Juice Bars & Smoothies Near Me - Hilo, Hawaii

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I don't ever write reviews. But I just watched workers swear, talk about quitting and running to the back to hide. Management get on it. Me and my wife came to have a little date and we wasted an hour of it standing. I don't blame the workers. This is purely on the management and holding the workers accountable. read more

Quite possibly the RUDEST workers ever! I went in with a girlfriend to order about 5 smoothies for a party on Saturday night. I went up to the counter girl and said 'Hi'. She looked at me like she hated my guts and said nothing. I ordered smoothies that were on the menu behind her and she said 'HUH?" like I was making them up. No thank you for a very large order. This isn't the first time the night workers have been nasty. Never going back to this worker cesspool. read more

Excellent customer service- staff keeps busy and they are kind when I have special requests.

If there was an option for no stars at all I would definitely do that. Im waiting for my smoothie in the lobby and I noticed that 3 people who were behind me got their drinks before me, when I only ordered one small drink. When I asked the girl who took my order what happened to my drink, she didn't even remember me nor my order. The service has seriously gone down and needs to be fixed. read more

Always my go to place for smoothies and bowls! Strawberry surf rider, mango a gogo, white gummy bear, and the chunky strawberry bowl are my favorites but I've never had a Jamba Juice smoothie that I didn't like! read more

Jamba - Juice Bars & Smoothies Near Me - Hilo, Hawaii

Amazing Acai bowls And friendly staff. Happy I came today my kids was happy to drink a smoothie.

Love this place and the product but the managers are terrible. Saw a manager correcting an employee in a very disrespectful and immature way in front of customers embarrassing the employee. Very unprofessional. Other then that love jamba juice. read more

I love the shakes here! I almost always get the same one every time but the thing I've noticed here is that it always tastes good. Some of the other Jambas I've gone to haven't had that same consistency. Another problem I've had with other places is they don't clean their shake machines well enough and I can taste other things in my drink. (I drink the chocolate mood so it's pretty obvious when there's fruit in it!) Here I've had none of those problems and the staff is very friendly. I haven't tried much of the food but the tomato twist breadstick and the Belgian waffle are both good choices for a quick snack. read more

I just ordered a protein berry and I can't drink it. Very chalky and bitter tasting. Something has changed with the recipes and it's very noticeable. This is the third drink i've had in the last month that I wasn't satisfied with. I won't be going back for awhile. My sons friend threw his drink away and so did I. read more

I had a Guava juice smoothie, but my next visit, I will have the Pineapple juice smoothie. That day, the all-girl staff was great. All were kind, courteous, and thoughtful, with prompt service that highlights their charming nature. High praises, indeed! read more

Jamba - Front entrance from roadsie just beyond patio furnishing. - Juice Bars & Smoothies Near Me - Hilo, Hawaii

Wow, I have never tasted a chemical taste in any of my Jamba drinks (like the other reviewer) nor have I ever tried to order a straight banana smoothie......... I am so happy that there is a Jamba here to enjoy. I had my regular all fruit strawberry whirl on my first visit and the double protein on my other visits (now that I have taken the weight off I am trying to muscle up at the local Penn fitness muscle gym). The people here were extremely friendly and polite. I will be back here on this and future visits. read more

Jamba Juice makes the best smoothies. On a hot day this is the place to stop by and get a cold drink. Or if your just wanting a smoothie drink to get you through until your next meal. What I like about Jamba Juice is that there are so many different flavor combinations of drinks. From a healthy carrot or wheat grass juice to a mixed berry or orange dream smoothie. They can custom make a drink to your liking if there is nothing on the menu that you might like. It is also a good option that you can add a boost to your drink like energy, protein and immunity. Other items that they have on the menu are oatmeal bowls, wraps and baked goods like cookies if you want something to eat. The service is friendly and fast, and you are able to get your drink in less than five minutes even if they are busy. For a delicious smoothie or a quick healthy bite to eat Jamba Juice is a good option. read more

I haven't been to Jamba in awhile and when I went today I was satisfied with the service. I ordered an açaí primo bowl with chia seeds on top. The young lady helping me was pleasant and they prepared the bowl fast and efficient. It is a little pricey but it's healthy food and delicious too so it's well worth it. Sign up for rewards program and get deals. read more

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Good reputation with plenty people coming everyday! But the training is poor, cashier could not even understand what's Fundraising card's rule. Made up his own rule, changed the policy as he wished, and charged extra money until we complained!! read more

Okay, so I'm on a mission now. My favorite smoothie place, Surf City Squeeze, got put out of business by Jamba Juice, and now I'm annoyed that I can't get anything other than the double J. When I first moved to San Francisco several years ago, I was so excited to have a chain like Jamba Juice offering healthy alternatives on every corner. Now that I can't find anything else, though, I'm a little miffed. Tired of all the same flavors, I decided to take JJ up on their "substitute any fruit" offer. I asked for a banana smoothie with nothing else. I've now tried it at different JJs, sometimes with juice, sometimes with nondairy mix, sometimes with the sherbet...as many different ways as I could. Here's the thing, though--it doesn't taste like banana. It tastes like chemical supplements, no matter what they mix with it. Now I can't have any jamba juice smoothie without tasting that chemical taste. It's really unfortunate, but I just want something that's really just fruit. The kicker for me was seeing that JJ is dominating in Kona on a recent trip to Hawaii. On an island where mangos, papayas, oranges, bananas, persimmons, lemons, and all kinds of other fruit grow outside your window, they make the same formulaic chemical smoothies. Very sad. For now, I'll stick to my blender and a good produce selection. read more

I love the crew at Jamba. They always have the perfect recommendations. I love chocolate and bananas. The Jamba team is always on point at satisfying my cravings. They made me a special chunky bowl with just bananas and chocolate chips, imma call it the "Chunky Monkey". Love love love Thank you Jamba crew for always being nice and always coming in clutch with the healthy delicious grinds. read more

Jamba - Special order. I called it the Chunky Monkey. - Juice Bars & Smoothies Near Me - Hilo, Hawaii

If it wasn't for my $5 gc I got for Christmas I wouldn't have dared to pay a visit . The cashier was unpleasantly unprofessional and just threw my receipt away without asking . Does jamba no longer ask for your name ? It just wasn't a nice visit employees have no smiles neither greet you . The crew working 9/14 really needs customer service training or a new job ....... read more