I sent in a service request with a description of the problem. I fully expected the result to be…read more"this old thing is shot." But wrong; the tech repaired the motor unit of the garage door opener, did some lubrication of both doors, and adjusted and tested everything before leaving. At $300, it wasn't cheap, but a service call for anything runs $150 now. It was still half the price of having a new opener installed. There was a dropped ball on the originally scheduled appointment, but overall I am pleased with their performance.

The service requested was very poor and unprofessional. The quality of the materials used was very…read morecheap and malfunctioned after less than a year. The value of the installation was subpar and lacking of ethical consideration of my needs as customer. The garage door malfunctioned after minimal normal use, and the representative that was sent out by the company accused my wife and I of damaging the garage door in a very rude manner. He also told us that he was only there to give us an estimate for a new panel. The whole experience felt as if something fraudulent was happening. A clear look at the installation job shows that the door was poorly installed. Also, the panel was pasted together with some kind of glue.

5 stars. Tech was on time and very professional and friendly. Very knowledgeable and performed…read morethe service I asked for. Would definitely call this business again!

My initial review still stands. My issue was the door stopped working less than 90 days after being…read morerepaired. I called and was told that some quality control people would call, They never did. I called back and was told someone would call in 3 days. Door is fixed by me and YouTube. I still would recommend but they need work on call back.

Excellent response and quick, quality work. Highly recommend using this company. The tech was very…read moreprofessional.

Needed a repair due to a broken spring and Owen came the next day and made the replacement of both…read moresprings with new ones that carry a 10 year replacement warranty. He tuned up my 25 year old garage door and now everything is running smoothly and efficiently. He took away all the old parts and cleaned up the work area. All in all we are very satisfied with the work performed by this company and pleased to see they send a technician who knows the job inside out.

A very satisfied customer! The spring on my old garage door snapped on Sunday evening as I was…read moreclosing it. I called Jason Mehalko from Wilmington Garage Door on Monday morning after a search of garage door companies in New Hanover County AND their reviews. He could not have been more responsive. He was able to come by that morning. He diagnosed and repaired the door on the spot! I believe his prices are most competitive. You must include Jason and Wilmington Garage Door in your search for your garage door work. I will use him again and highly recommend his services to you!

The owner showed up in less than an hour after placing my service call. He also replaced old…read morerollers as well as a broken cable. The service was great and price was very fair.

Bravo was professional and knowledgeable Our garage door…read morecompletely broke came out last minute. Very happy. Showed us how to keep maintenance up on the door Highly recommend him.

Great work and service. Called them up and he came right out and had our garage door fixed in 20…read moreminutes. Not only did he fix the door but he did minor adjustments that we would have never known to do. No hassle at all. Really glad we called. Thank you so much!