If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Another interaction with my CPA firm of many years. I spoke with Ashley this morning about my 2025…read moretax information. She was such a sweet person to talk to and very very knowledgeable. I have to say that she represents Benjamin CPA firm in outstanding fashion.

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!

I have been working with this company for several years and they continue to NEVER disappoint!!!…read moreThey are very knowledgeable, helpful, patient, kind and so much more! They make the entire process so smooth and easy, all you have to do is show up and answer questions! Mark Brooks is who I personally use and I hands down recommend him and his TEAM!!! They are absolutely amazing and if you want things done right, easy and where everything benefits YOU.... I recommend you give them a call!!!

We have used Myron for the past three years and he has been great to us. Myron is very…read moreprofessional and always available to answer any questions or concerns we might have. I am glad to have a local accountant to rely on with our financial concerns. I would definitely recommend his services!

Professional and up to date with tax info. Very friendly office. Myron explains everything in a…read morepatient calm manner. Takes the pain out of taxes.

First time preparing my Taxes at QC Accounting - excellent experience!…read more Phillip Wilson, CPA was extremely knowledgable, helpful and super efficient preparing my tax return. I will definitely be back! Thank you

Still 5 star service. Setting up an LLC and Hames and Carlene have been great navigating me through…read moreeverything and answering all of my questions.

I would give this business zero stars if possible. Jessica has been so unprofessional. Lacks…read morecommunication quick to take your money, but can't return a phone call or an email. Has filed our taxes late due to her being behind which caused a $1500 IRS fee. Was told she was going to pay this fee and she has been ghosting not only us but the IRS and now we have been sent to collections. I wouldn't trust her to manage monopoly money.

I was told one price over the phone and that was not what I was charged at the end of my taxes it…read morewas $50 more. I was not impressed.

These guys have been doing my taxes since 2017. I've seen them grow and move to a bigger space-I…read morewas happy to see that I've always had the best service really 10 one service and they really care about pleasing their clients I've highly recommended them to personal friends in the past, so I'm very happy to give them a great review for the work they do Give them a try I think you'll be happy and their prices are good to !

This tax firm was recommended to me on Nextdoor. Derek was…read moreprofessional, knowledgeable and met me at a time that was convenient for me. The service I received was excellent and my taxes were prepared quickly. I will be using ETA for all my tax needs, so happy I found a quality, fair and trustworthy tax accounting firm. Highly recommend ETA for business and personal tax help.

Ryan is wonderful. He truly cares about his clients and goes above and beyond. His knowledge is top…read morenotch and I could not recommend him more!

Adam is so good. Very good value for feeling protected in your return if not sure what you're doing.read more