Updated to 3 star after Brian responded to my emails. Dramatic departure from the previous great customer service. Extremely disappointed. Absolutely NOT worth the money and time to see a CPA. 2 stars due to previous good experiences contrasting with the experience this year. I have used them in the past with good results. However, this year was a dramatic reversal in customer service. This year they advertised appointments at a location much closer to me, and then cancelled a confirmed appointment because they weren't using that location anymore due to a staffing issue. The entire exchange was less than courteous including them saying that they did that to prioritize their business customers and that customers like me were less important. Due to previous experiences I made another appointment. This appointment was basically a turbo-tax experience where my questions were barely answered and I was given generic answers or non-answers to questions about what I should correct for next year. The person we were working with left the office multiple times to greet other customers and seemed solely concerned with inputting our numbers then getting us "closed up" so he could move on to someone else. We got nothing more, and probably less, than we could've gotten from anywhere else including a computer-based TurboTax product. Extremely disappointed. read more

I wish I could give this wonderful company 6 Stars! My husband and I have both been using Jackson Hewitt for years, even before we got married. We had a not so nice experience today waiting for our appointment at our usual office, so we left and decided to get on Yelp to see if we could find somewhere in a pinch today. I found Expert Tax and Accounting and their Yelp profile and reviews appealed to me. My husband called and the woman who answered was friendly and we got an appointment several hours from our call, which was quick and great for our schedule. The office is clean, neat, organized and professional. We did not wait long for Tyrell who was our tax preparer. He was knowledgeable, friendly, and quick to get done what we needed. We were unprepared even with not bringing all the necessary forms we were supposed to, he even accommodated us to let us run home and get the stuff we needed. He squeezed us in before his next appointment when we got back! Tyrell was able to maximize our refund and even checked if filing other ways was more affordable for us... we thought we would be paying more than we normally do for taxes, but the services were even more affordable than anticipated. This company now has a lifetime customer with us, we will be coming back in summer for more financial and retirement planning(added bonus!) read more

Tax time for me is usually stressful, and I don't have complete confidence in the do it yourself tax software. After quite a lot of online searching, I decided on Expert Tax & Accounting in Tempe. Setting my appointment, the staff was very helpful and friendly. When I arrived for my appointment, Paul came out to greet me, with no delays and in minutes we were busy on my taxes. If only doctor appointments were like this! Paul has a very pleasant and calm manner, but knows the questions to discover deductions that would have been missed. Yes, he gave me homework to do! I was able to email him the additional information, and it was well worth it. My completed taxes were professional and stress free. Expert Tax & Accounting is an awesome team that are very knowledgable and efficient. Plus their customer service and communication skills will take the stress out of anyone's tax situation! I will most certainly be a returning client. From initial phone call, through completed taxes, five stars! read more

We cannot recommend Brian Skinner from Expert Tax & Accounting highly enough! From the moment we sat down with him, it was clear that he genuinely cares about his clients. Brian took the time to walk us through every possible scenario, ensuring we fully understood how everything works. His knowledge is incredible, and he explains complex tax matters in a way that actually makes sense. He is also very affordable for the value he provides. Not only is he thorough and detail-oriented, but he's also personable and funny, making the entire process much less stressful. After working with Brian, we can confidently say he is leaps and bounds above our previous CPA. We will absolutely be using him for our taxes from here on out! If you're looking for a tax expert who is both highly skilled and a pleasure to work with, Brian is your guy! read more

Brian and everyone at Expert Tax is so great. I have been going there since even before Brain took over the business and I have been so happy with them. Brian is such a professional, courteous, and kind person to work with and he always takes the time to explain everything in detail to me. Since I started working with him a few years ago I actually look FORWARD to my tax appointment! How crazy is that?!? But it's true. And he always finds the best way to handle my business taxes so that I get the best benefit and return (or pay less taxes, whatever the case may be). ExpertTax has always been top notch to me. So glad I have them as a resource! read more

Expert Tax and Accounting has been our Tax preparer for years. My husband have been getting his Tax done for 17 years and I have been having mine there for 12 years now. Everyone was very professional, knowledgeable, and very nice people we use to go see Tom and after he retired we go to see Paul and he is extremely patience and nice he explains and discuss everything to us. He also gave us great advice to help us prepare for next year. The office is very clean and located in a great location. Highly recommended!!! read more

ANTHON is Great! After 4 years of going to the "green and white" company and feeling like we were constantly being overcharged and misinformed, we needed a better option. After seeing positive reviews for Expert Tax, I thought we should give them a try this year. I was not disappointed at all! As a matter of fact, ANTHON was the best!! Thorough, personable, and extremely helpful in answering some things I didn't quite understand. Thank you Expert Tax! Thank you Anthon!! I highly recommend. read more

If you want peace of mind let these guys take care of you. I had personal and business taxes I was behind on earlier this year. Brian filed my extension, had everything submitted properly, and I received my refund on the expected date! Not only that these guys will continue to answer your questions throughout the year. They clearly pride themselves on building loyalty and not the "Tax season sale." Do yourself a favor check these guys out! read more

Brian has been doing our taxes for quite a few years now. We are always ensured they will be done in a timely manor and with professionalism. Brian is very honest, courteous and explains the tax laws so we can understand them. The staff is also very friendly, courteous and will help with anything we need. Thank you Brian and Staff, at Expert Tax and Accounting, for giving us a good experience in doing our taxes. read more

My husband & I have used Brian at Expert Tax & Accounting for several years now. We have always experienced professional, courteous service from them, and Brian's knowledge and expertise has provided us with a very rewarding income tax experience a number of times! We plan to continue using them even though we have relocated & are a bit farther away from their offices than we used to be. They are great! read more

Expert Tax & Accounting is far superior to any other firm in Phoenix. I sought services from several other firms, but none of them could meet my needs. Most firms speak in technical terms that are difficult for non-accountants to understand. Expert Tax didn't do this to me; they spoke in simple terms and took the time to educate me about their services. They go above and beyond for their clients! read more

I cannot recommend Expert Tax & Accounting more highly. They are extremely knowledgable and personable. I have been coming to them for years and would not dream of going anywhere else for my taxes. I can always count on them to make filing my taxes quick and stress free. They always go above and beyond. Thank you Expert Tax & Accounting for always being the absolute best there is! read more

We have used Expert Tax & Accounting since 2009 for our taxes. Brian and his staff are extremely professional and courteous. This year we were fortunate to work with Anthon. We provided exceptional service! We will continue to use them for all of our tax needs and we encourage others to work with them....you will not regret it! Kip & Cindi Carroll read more

Tax time is never a fun time but I felt right at home even when I hate having to deal with taxes. Everyone was very professional, knowledgeable, and extremely nice. I couldn't have asked for a better appointment with Paul. The office is very clean and located in a great location. We will be back next year to have them complete our taxes once again. read more

Expert Tax has been doing our taxes for YEARS (over 40)!!! They are always helpful to getting questions answered and of course the most from our taxes. I would recommend them to family and friends (we have family members getting their taxes done there now also). Thanks again Brian for the great service and getting us the most or paying the least read more

We met with Brad and he was very friendly and knowledgeable. He was able to efficiently organize all of our documents during our meeting and find additional deductions that we didn't anticipate. We originally thought we would only get a few hundred back but instead we got a lot more. Thanks Brad!! And thanks Expert Tax and Accounting! read more

We have been coming to "Expert Tax" from inception. The previous two owners and now Brian. The down home professionalism, the care that Brian takes with filing our taxes is second to none. When I fail to include or forget a tax item, he is there to remind me. I'm in my 80's so I rely on Brian to cover for me now and in the future. read more

We've been coming to Expert Tax and Accounting for a few years now. While my husband has many questions, they are so thorough and patient. They answer all of our questions and make it a point to provide friendly customer service with result...EVERY Time!!! We will be back for sure. Brad Whiting is wonderful and very friendly. read more

I have been going to Expert Tax & Accounting for 20 + years and have always been more than pleased with the expertise and professionalism from everyone on staff. I guess that's why they are called "Expert" Tax Accounting. I plan on staying with this company for the rest of my career. Don't hesitate. ..give them a call! read more