This is a sprawling practice of urologists. There are like 20 offices. I can only speak to the…read moreprocedure I had done in Sterling Heights ( because of scheduling) and the labs done in Saint Clair Shores. The procedure was fine and went as expected. Bad part is only place to do labs is in St. Clair Shores and West Bloomfield. You can only do labs in West Bloomfield on Wednesday or something so it a non-starter. Saint Clair is not centrally located so I have to drive from Plymouth. It is a massive office and extremely busy. The staff is friendly and that's the saving grace. Samples can be sensitive to temps so if you have to go there you have to use the public restroom out in the hallway. As I said its busy and people knock at the door constantly, I'm not shy by any means and I got stage fright. After you give them your sample they process it right away...and then tell you they will give you results within 7 days!!! Why so long? Who knows? I'm still waiting on the results from the first time I went 13 days ago. They want you to use their online portal but there is no info from either my procedure or the labs I've done so far. I think they need devote a little more resources if they are going to do labs in house. Waiting this long for lab results is ridiculous.

My Dr is a nice guy but the Service is terrible. When it comes to calling his office or scheduling,…read moreit is the worst i have seen in 10 - 15 yrs. I would never refer a friend to them. I messed up since I was referred but I guess I should have done my own homework. Good luck trying to get a hold of someone in their office or with the surgical scheduling office. I have had 5 bad encounters with them for just 1 procedure. I waited until I got the procedure to leave this review to make sure it was not just 1 bad day for the person in the office.

Some years ago my husband was a patient of kerner .....he was rushed to the hospital few days…read moreafter kernen did a surgery on him because of heavy bleeding...... That surgery had profound horrible effect on my husband's life ....he is no longer with us ,Got rest his soul .

Dr. Kernan is awesome. I've gone to him for years and he is extremely personable, compassionate and…read moreknowledgeable. He's often involved in research and studies and is more than capable of addressing serious medical conditions.

First, be aware that you will wait. If you arrive on time, you will wait. If you arrive 15 minutes…read moreearly, you will wait. You will wait at least 45 minutes beyond your appointment time. You will eait whether you are seeing the doctor or having bloodwork done. Doesn't matter. While you are waiting, you will listen to the meaningless chit chat of the desk staff who chatter as though they have the combined IQ of a peanut. When you're finally called the nurse will ask you 2 questions: your birthday and any changes in medications. She might have you get on the scale. You'll wait another 15 minutes for Jason Hafron to make an appearance. This arrogant guy will tell you you're fine and then tell you what needs to be done today. If you ask a question, he will dismiss it and leave. He is rude and condescending. Can't stand the guy.

Dr. Hafron's expertise, his professionalism, his sincerity and compassion were all very comforting…read moreand needed during my cancer experience. And the confidence I got from him both before and after my surgery were and still are invaluable to my wife and me. I so greatly admire and respect Dr. Hafron and recommend him as strongly as I can for anyone who needs his great care. It was sad for me to read the 2014 and 2015 negative reviews of Dr. Hafron. It is unbelievably unfortunate for those who found his care anything but excellent. I can assure those few and any others who are currently in need of urological care that there are none better than Dr. Hafron.

I went through a few doctors and then I gave up in my 20s because I just decided I don't like…read moredoctors and they never listen to you. Fast forward a few years and I am really interested in doing a blood test to see what kind of deficiencies I have and I had no dr. to go to. Dr. Kapatais was referred to me by a friend whose referrals I trust... so I gave in and went. I honestly didn't know if she'd spend two minutes with me or even do the testing because doctors seem to always want to tell you "you're fine" and send you on your way. I know I am a pretty healthy girl, but I was really interested to see my deficiencies. Not only did Dr.K listen to me, she helped me navigate through my fear of flying, which came up randomly because she actually talks to you and helped me understand more natural and realistic ways of dealing with my health, which is what I was so excited about. I have never felt like a doctor actually cared about me, until I met Dr.K.

Dr. Kapatais is an amazing doctor. She is always attentive and always listens. I highly recommend…read moreher

the experience overall was great. The office was nice…read more I received acupuncture to address back pain, which was a new experience. I am still having back pain and didn't feel better after the session but I am hopeful my 2nd appt will provide relief. Most of the needles I didn't even fee upon insertion but there were a couple i did feel and it was not a pleasant feeling which is the reason for 4 stars instead of 5.

Are you Accucurious? Do you have an old Injury that's…read morepreventing you from being active? Are you perimenopausal? Or just feeling icky? Julie and her team came highly recommended and I'm so grateful I went... I initially saw her for an injury that was caused by wearing the wrong shoes ‍ or being over 40... it's a toss up. Then came perimenopause (yeah)--- But I digress... Julie listens like your best friend and treats you like a VIP. I can rattle off 17 different symptoms in 90 seconds (because... hormones), and she somehow knows exactly what to do. She's thoughtful, thorough, and has this calm, grounded energy that helps quiet my busy brain and reset my body. Whether it's emotional chaos or muscle tension, I leave feeling like a human again. The whole team here is wonderful, but Julie has been a game-changer for me. I've searched all over Oakland County and this place is the one. They just get it--women's health, pain, stress, all of it. Highly recommend for anyone dealing with hormone havoc, body aches, or just trying to feel more like themselves again. And if you're anything like me--running on coffee, adrenaline, and mild panic--go see Julie. She'll fix you up and make you laugh too!

Took my child here for a ear cleaning. The dr didn't look like he knew what he was doing. After…read morebarely looking at my child they immediately recommended surgery. I went to a different dr for a second opinion & when cleaning my sons ears (a couple days after the dr at Michigan Pediatric ENT had supposedly cleaned my child's ears) they pulled a piece of cotton out of my child's ear & told me he didn't need surgery. I also found the dr we saw to be rather creepy. 150 million percent wouldn't recommend!

Awesome doctors ! Dr Haupert and Dr Thottam both pay great attention to their patients and their…read moreneeds, they truly do go above and beyond!

My dad has been coming to this practice for eons, so when I started having problems it was natural…read morefor me to see one of the physician there. He's been with them for so long I assumed the care and administrative support was good enough to warrant them being repeat customers. Lord how I was wrong. i presented in early january for issues. i was scheduled for an ultrasound at the end of January. on the 28th i had my ultrasound, on the first of February I presented to the ER with horrible kidney stones. At my follow up for the ultrasound, I was then scheduled for surgery on the 3rd of MARCH. Btw, he had no idea I was in the ER, that I had had a CT or that I had an infection. I had to provide the CT report, even though I had reached out to the staff prior to let them know I had been in the ER. I live through February, uncomfortably, and finally I have surgery March 3rd. I thought I was having stones removed but actually he just broken them up and left them for me to pass, with stints bilaterally. The pain, discomfort and pressure was so much. I ran out of pain meds and called on the 8th for more and never heard back. On the 9th i ended up with a blockage and went to the ER where I was admitted. on the 10th (a Sunday) i have essentially emergency surgery to remove the blockage. Another stint. Upon discharge I am told to follow up IN OFFICE, in a week. So I call. They refused me an appointment. Saying I can't be seen until the doctor reviews my discharge and op report. Ok...that's weird. REFUSE TO SCHEDULE ME FOR A POST OP APPOINTMENT. I called everyday and still, upon writing this on 3/21, still have not been allowed to have an appointment to see my doctor. Finally on the 13...10 days post first surgery, 4 days after being discharged my doctor finally calls me and guess what...he had no idea i was even in the hospital. But his group, colleagues and hospital all were consistent and your telling me you didn't know...and the staff has been telling me your waiting on the report. First instance of lying and gaslighting. I inform him i want to speak to the practice manager and she calls me on the 26th. She assures me she's going to look into things and investigate and call me back...nothing! Still nothing today, on 3/21 Doctor calls me Wednesday 3/18 because I'm so mad and this is a compromise for the post hospital (that he had no idea about) visit. Tells me I need a THIRD surgery to do EXACTLY what he was supposed to do the first time...and that he has spoken to the schedule and she knows about me and will be contacting me To get me on the schedule ASAP. Friday the 20th, after calling the office Thursday twice and Friday twice...ok, more than twice... I'm in pain and am done with process, so sue me...I had to message my doctor on fucking Facebook...to get a response from them. He called me back...at 8pm on a Friday, so kudos for that...but let's me so for real how horrific that is I still don't have a surgical date...maybe next week...we'll see. Don't come here, find yourself a small practice where they actually care about you. Where your not another cog in their medicine wheel. As soon as I get this stint out I'll be changing urologists. 0/10

I've been here twice and both times I spent over an hour sitting and waiting for the doctor. Both…read moretimes I arrived on time for my appointment. I have better things to do with my time than wait at a Dr office since they can't schedule appointments appropriately. It's not even noon yet and they are more than an hour behind, my appt was for 10:30am.

Dr. Thomas Magnell is great! After going to another Doctor for thumb pain, the other Doctor gave me…read morea very painful shot in my thumb. The problem is he injected the wrong joint so it did not help at all. I then went to Dr. Magnell and he really helped me out. He gave me a painless shot in the right joint, and sent me to a therapist for a hand brace. He is very kind, and knowledgeable. I would go to him for sure if I ever need a hand Doctor again. He is the BEST!!