Took my mom in on a Sunday for a jones fracture. The staff at the front , MA and the doctor were so…read morefriendly and informative. They helped with insurance questions and did their best to schedule an appointment with a specialist. Highly recommended .

This is a new facility located in a strip center. It offers an open and clean floor plan with a…read morehot/cold water dispenser in the waiting area. Waiting area is small with seating for about 10 people. (People were coughing but not wearing masks. Face masks were provided at front desk.) Only one advanced care provider this weekend day, no business cards were available for her. We were disappointed we were not greeted at arrival. (Maybe because it was between holidays and a weekend that the medical assistants were having to register patients and provide medical assistance.) We were immediately told to check in at the entryway kiosk stand. After waiting a while, we were told to approach the front desk to complete registration. We had "saved a place" online, and waited more than 1.5 hrs. A waiting period was expected because it is a walk in urgent care. The provider was a professional, courteous, and thorough nurse practitioner. It was a quick visit and she addressed any questions. We were thankful this urgent care was open this holiday weekend. There is a CVS, Walgreens, and Costco pharmacy conveniently nearby.

Yesterday I stopped into Alpha Urgent Care and today am 80% cleared of allergy symptoms. Zayneb's…read morefriendly greeting led to a very short wait until I saw Christine, who prescribed exactly what I needed and offered excellent advice that brought quick results. Cleanliness, efficiency, and professionalism is what you'll find there, as well as kindness.

This is the only urgent care I will go to and take my kids to. Dr. Ayverie is amazing and so sweet,…read moreand explains everything so well. I have never left this office feeling uncertain about anything.

Very professional and helpful. Comfortable returning if needed. Conveniently located and wuickread more

Had a serious cut at the tip of my finger from a circular saw accident while building my new deck…read more After checking in in which took only a couple of minutes, I was in a patient room within 10 min having my injury evaluated and addressed by the on site Physicians Assistant. The PA was very polite, professional with a nice friendly disposition that took the time to explain the medical care she was going to give me where she proceeded to give my finger a 10 Iodine soak to ensure all germs and bacteria were cleaned out of my deep cut before proceeding with suturing my injury. Following the procedure, she gave me clear concise instructions for me to follow that would ensure a proper healing of the cut. From time I arrived to leaving the facility was on the order of an hour which for medical care is quite good by any standard these days. Overall I was very pleased by the service I was provided and will definately return to this facility in the future if the need should ever arise.

I have come with a few different ailments and have always had a good experience from the front…read morestaff, nurse, and doctor. Plus I like being able to schedule my time on line and do my paperwork before I get there.

Doctor does not even let you talk. he doesn't even actually look at what's wrong. front desk…read moredoesn't even have someone sitting there, equipment was dirty. never going here again!!!

Fast, friendly and very knowledgeable! Claire was a great listener and compassionate about care.read more

Nice place, minimal wait and friendly staff. I was a bit confused by check out though since no one…read morewas at the desk and I didn't get any aftercare paperwork. Doctor was very prompt in getting scripts to my pharmacy!

The people are super nice which is hard to Find in Michigan…read morebut the service was surprisingly not surprising. Schedule an appointment 4:27 it's now 5:43 and I'm sitting in my room. Great people terrible service.‍

Quick service,almost no waiting. Convenient location. The staff are very helpful…read more It is hard to get a high rating in a urgent care office, but the staff does a great job getting you taken care.

Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.

My friend went to Henry Ford Medical Center - Columbus, and has been billed $672 for routine…read moretesting. They need to re-code the tests and re-submit them to insurance, which shouldn't require any client intervention at all, but they did not do that. I have been calling on my friend's behalf, we have submitted their ROI (release of information) for them to be able to talk to me, and they can't locate the ROI, and still will not discuss the bill with me, in spite of doing exactly what they required. A patient should not have to fight a $672 bill for routine testing in the first place, and here we are trying to rectify it and can't even get anyone to help. This is a really poor way to serve clients. Highly disappointed.

Horrible customer service. I went in today because I was not feeling well. I was denied care,…read morebecause I did not have an appointment. I am so confused by this and how they come up on Yelp as an urgent care. Isn't the whole premise of needing an urgent care is that the care needed is urgent in that moment. I mean if I had known Monday I was going to be sick Friday I would have made an appointment just in case. Further more I have a doctor, so if I needed an appointment to be seen I would have scheduled with him. Just ridiculous.

I went to the commerce location at 259 Hagerty Road Very…read moresurprised they would not give me an x-ray. Unfriendly and rude. In severe pain from falling on ice. Wanted to know if I had fractured something? Never go there !

There was a lady who was at the front desk who checked us in, who already was talking in a…read moredisrespectful tone, and in the checkup room she pretty much said I'm not sick and just because I feel sick doesn't mean anything (technically called me dramatic) and kept making remarks about how I had only turned sick yesterday. The other doctor was a okay guy. Technically they prescribed me some stuipd stuff and told me to leave, didn't even tell my family abt if I should go to school or not or anything, even when my mother asked

Dr Moscovic is the best!! We have been seeing him since he started at CMG. Caring doctor who…read moretruly listens. It is nice to be heard.

I'd give no stars if I could! This office has allowed my son's father to change his pediatrician…read morewithout my consent which is not legal through our court order. Dr. Leskie and her staff have proved a medication check that my son never went to them for and have also approved a medication refill even though they have absolutely ZERO medical history of his medical condition from his previous pediatrician. Between talking with reception all the way to a practice manager, I can safely say you will find better care almost anywhere else!! Don't waste your time especially if you're looking for a pediatrician