My father was caretaker for United Hebrew Cemetery and these are an exceptional group of…read moreindividuals. Thank you for all you do.

My father passed away very suddenly in mid-February and my younger brother chose Sol Levinson &…read moreBros simply because it was the closest funeral home to where our dad lived in Pikesville. The hours and days after his passing were a nightmare for us as we grieved our dad and had to also try and make sense of all the logistical items that came with his passing. Daniele Schott was our primary point of contact, but no matter who we spoke to over the phone or by email, we received prompt and compassionate guidance and responses. We weren't the most organized family they've probably had to deal with, and we are also bicoastal, but they were so flexible in making themselves available to meet virtually, by phone, or in-person and pivoted gracefully as we fumbled along. I'm really so very grateful to Sol Levinson & Bros for their care during those early days and even beyond through the provision of their Everything After grief and estate guidance program.

Services were superb. As a family we didn't have the experience of planning a funeral but we knew…read morewhat our dad would have wanted and that is all we had. The staff at Rucks made the experience easy and stress free. We dealt with Mr Neiser and he was an angel sent from God to guide us throughout. He advised us throughout the process and Our dad was laid to rest in the way he would have wanted. The experience at the funeral home was amazing we spent the entire time for the viewings and more and we felt welcomed, relaxed and at peace just as the atmosphere at the funeral home. I would certainly use Rucks funeral home again. Nicola H.

They were thoughtful did a great job and worked with us couldn't ask for more. My son looked good…read moreand they gave good advice. They were also patient in terms of working with us and the insurance companies and cemetery. Thank you

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

I absolutely adore this funeral home. Every time my family uses their services, they perform an…read moreexceptional job. I particularly appreciate how they took excellent care of my father during his time in their care. Aaron and his partner, who drove my family, ensured our comfort and made sure that my sister and I were involved in everything related to our father.

I would have loved to give more stars but unfortunately, Mr. Johnathan has made me lower my score…read more Recently, my mom passed away and my family has used Estep Funeral Home because we have had a great experience with them in the past. They did a wonderful job on my mom making her look so beautiful and peaceful. Everyone there were very nice, sympathetic, and professional. However, there were some confusion with the insurance policy (because Johnathan for some reason could not get the policy numbers correct no matter how many times it was given to him through email or verbally). Eventually, everything cleared up and the funeral home was paid. But during time he was unprofessional with a family member who was helping me with the funeral arrangements and dealing with policy. My family member decided to leave a review about their experience dealing with him and of course it was not a good one. Today, while I am still grieving the passing of my mother, Johnathan called me to question me about the review that my family had given and was very rude, unprofessional, and nasty. It's one thing to call to see what the problem was, how things could have been handled differently, or to just apologize, but to call and be nasty and rude about it and even threaten to respond back to review with a negative comment of your own is downright unprofessional. And from what I see there are other bad reviews here as well as on yelp. My mother is gone, and you are calling her grieving daughter about a review? Are you serious? By you making that call has cause more harm and good. The next time you decide to call a grieving family stop and think first about how that call can affect them and your business.

Very unprofessional! Be sure to get a copy of EVERYTHING or they will try to say that don't have…read moreit! Also be sure to make sure your love one have everything you took to them to put on them. Our loved one didn't have her earrings or her necklace on. They had to go and "look" for them. take your business somewhere else!!

My daughter and I were at a loss trying to get the proper paper work in order to lay her mom in…read morepeace. After trying multiple county, and state agencies, only to be told that we didn't have the documents needed, ( they were left in the house nowhere to be found) to have her RIP. Ms. Danielle Shaw, of Peaceful Alternatives, stepped in and within in a hour put our worries to rest. She gave us a step by step process which showed compassion, dignity, and positivity when we needed it most. We couldn't thank her enough. If you need peace of mind at this rough time go see Danielle

Our family had a very positive experience. The staff was kind and professional. Everything was…read morecarefully explained. Pricing clear. No upselling. In a difficult time they were comforting.

I would give this business 10000 stars if I could. i just had my mothers services here Thursday and…read moreeverything was so smoothly and seamlessly coordinated. Quiana was amazing and so helpful. She helped with all of our needs the day of and checked in very frequently to assist as I had a very particular vision and set up in mind and it came out beautifully. Everyone working on my mothers service was superb. I used their Pastor and he was also amazing. The organist who also sang during the service was very very talented and I highly recommend, I wanted to thank him but I didn't see him after so if he sees this - THANK YOU!!! It was also beautiful inside, very clean and bright with gorgeous crystal fixtures. I needed a gorgeous place to celebrate my mom and this was the perfect match. Thank you from the bottom of my heart for making this difficult time better by ensuring a smooth send off to my mom.

Most horrible funeral home and experience . My husband's family and sister paid for and excluded…read moreme his widow of 23 years from the funeral arrangements against my husband's will and wishes. The female funeral director had me sign under duress and before the wake cremation papers after she initially stated his sister can do whatever in charge of the funeral. After I showed the female funeral director our marriage license then I was all of the sudden the next of kin. I was the first person there at the funeral home before his mom and family. I agree with the other negative reviews they're unprofessional and don't answer phone calls and emails. My husband didn't want a funeral with his family and his family knew that I would have had him cremated without any viewing or funeral. I never heard of that funeral home and I would have had a memorial service two years or more after his death. Someone else or another widow this funeral home exploits and abuse for money will sue this business and shutdown all the funeral home sites. March, Vaughn Green and Calvin Scruggs are better than this Walmart discount brand funeral home.

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

When my brother passed away recently, we chose Donaldson as the funeral home to assist us. My…read morebrother did not have a will but we knew he wanted to be cremated. We chose the location for Donaldson in Odenton because we were very familiar with it, having lived in the area for over 20 years. We had had the opportunity to attend several funerals and viewings at Donaldson and had noticed how well they handled everything. Dealing with them in regards to making all of the arrangements for my brother was no different. The funeral director was very kind and patient. She was also very accommodating because I had some special needs and she went out of her way to work with me. My initial point of contact, Benjamin, was also amazing. He was friendly and kind and understanding. We never actually met in person but he is the one who answered all of my initial questions and got the process started. No matter what time it was, if I had sent him an email or left a message with a question, he made sure to get back to me as soon as possible. I will never forget his kindness. Making the arrangements for a friend or loved one after they have passed is never an easy thing. However, Donaldson did everything they could to ensure that the process was as smooth as possible.

I wish I could give Donaldson funeral home 10 stars…read more Our dog passed away yesterday and a friend recommended Donaldson funeral home to take our boy to be cremated. From the minute we arrived, they were so nice and caring We were able to have time with our dog before saying goodbye. The man we worked with asked us some questions about our dog to really get to know him as well as us. We were then taken into a room designated for pets. We were able to pick out an urn for our boy- there were like 20 to choose from. We filled out the paperwork and to our surprise we were told that we could come back that afternoon to pick him up. He also ensured us that he would be the one doing the cremation (individual cremation) We dropped him off around 10am and we had our boy home around 4 that afternoon. When we picked him up the lady that was there was interested in our dog. She again asked us questions about him and wanted to see pictures. It really showed us that they care about the families and the loved ones that passed. The level of service provided here was outstanding.