I would give this business 10000 stars if I could. i just had my mothers services here Thursday and…read moreeverything was so smoothly and seamlessly coordinated. Quiana was amazing and so helpful. She helped with all of our needs the day of and checked in very frequently to assist as I had a very particular vision and set up in mind and it came out beautifully. Everyone working on my mothers service was superb. I used their Pastor and he was also amazing. The organist who also sang during the service was very very talented and I highly recommend, I wanted to thank him but I didn't see him after so if he sees this - THANK YOU!!! It was also beautiful inside, very clean and bright with gorgeous crystal fixtures. I needed a gorgeous place to celebrate my mom and this was the perfect match. Thank you from the bottom of my heart for making this difficult time better by ensuring a smooth send off to my mom.

Most horrible funeral home and experience . My husband's family and sister paid for and excluded…read moreme his widow of 23 years from the funeral arrangements against my husband's will and wishes. The female funeral director had me sign under duress and before the wake cremation papers after she initially stated his sister can do whatever in charge of the funeral. After I showed the female funeral director our marriage license then I was all of the sudden the next of kin. I was the first person there at the funeral home before his mom and family. I agree with the other negative reviews they're unprofessional and don't answer phone calls and emails. My husband didn't want a funeral with his family and his family knew that I would have had him cremated without any viewing or funeral. I never heard of that funeral home and I would have had a memorial service two years or more after his death. Someone else or another widow this funeral home exploits and abuse for money will sue this business and shutdown all the funeral home sites. March, Vaughn Green and Calvin Scruggs are better than this Walmart discount brand funeral home.

Services were superb. As a family we didn't have the experience of planning a funeral but we knew…read morewhat our dad would have wanted and that is all we had. The staff at Rucks made the experience easy and stress free. We dealt with Mr Neiser and he was an angel sent from God to guide us throughout. He advised us throughout the process and Our dad was laid to rest in the way he would have wanted. The experience at the funeral home was amazing we spent the entire time for the viewings and more and we felt welcomed, relaxed and at peace just as the atmosphere at the funeral home. I would certainly use Rucks funeral home again. Nicola H.

They were thoughtful did a great job and worked with us couldn't ask for more. My son looked good…read moreand they gave good advice. They were also patient in terms of working with us and the insurance companies and cemetery. Thank you

I spoke with Aaron and Aaron during a visitation I found…read morethem to be extremely helpful an absolute wealth of knowledge. I felt like I could have talked them all day about the funeral business. Great guys 5 stars across the board. I'll definately keep JHBJ in mind for my family's time of need. Thanks

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

This word comes to mind after our mothers Funeral Mass and burial were complete. OUTSTANDING! From…read morethe initial call to pick up of our mother from the Gilchrist Center, and all the way through to the Cemetery, Mr. Fosbrink and all the staff were kind, caring, compassionate and extremely helpful. They are the best and we highly recommend. They provide peace of mind and excellent customer service. We are very grateful to Mr. Fosbrink and the entire staff. Thank You

As Baltimore natives, over the decades, our family members have used a variety of funeral homes…read moreafter the deaths of our loved ones. Some have been pretty good, and others have unfortunately not met our expectations. In fact. one large funeral establishment that sits on a hill, off the beltway in Lutherville, did such a poor job with my father that I asked the mortician the identity of the "man in the box". When my mom recently passed away we researched some funeral options. Several years ago I attended a funeral for a friend at Johnson-Fosbrink and I was impressed with the caring attitude and professionalism of the staff. I was not disappointed when we negotiated with Tim Fosbrink concerning my mom's arrangements. The price was very reasonable given our desires. Straight off the bat Tim advised us that we would not incur a $700.00 embalming fee if we were cremating my mom, (which was her preference). Unless I was an "insider" I wouldn't have known that. The funeral home was also able to create a wonderful DVD video package chronicling mom's life. Heather, Tim and all the staff were respectful, gracious and accommodating. The physical plant was clean and beautiful. I highly recommend Johnson-Fosbrink. They are top drawer.

We used this funeral home to bury my cousin. My family shopped around to different funeral homes…read moreand John Williams Funeral Services had the best price. They did an amazing job with my cousin. He didn't look scary or like a wax figure. He looked like himself. The funeral home itself is nice and well taken care of. I was a little skeptical at first because it's in Park Heights but when I arrived there for the viewing, the outside looks nice and professional as well as the inside with nice decor. On the day of the funeral everything thing was done very nicely! I enjoyed working with Mr Williams. He's a funny guy and nice!

This location is located on Liberty Rd and is bigger than the other location I visited about 2…read moremonths ago. When I arrived for the viewing, I was immediately greeted by the staff and asked who was I to see. I was told to wait. So I sat in the lobby. The seats were very low, but comfortable. I was advised that ai go in the room. The room was a decent size and had seating all around the room. Now I will say upholstery seats should be cleaned if there are stains. One of the couches had a stain that should have been cleaned up before having a family gathering. For that I had to deduct a star. No one wants to sit on a unknown stain. The chapel was very nice for the service.

I have been to several funerals at Wylie and would highly recommend. The staff treats you like…read morefamily, while being professional, kind and compassionate. From the moment I called when my Mother transitioned, to her final resting place, the staff were there. They constantly asked was there anything they could do, how can we help, even just standing by anticipating any needs. The caring was a comfort that I can't put into words. They are highly recommended.

Their service and compassion make them an excellent funeral. They were extremely sensitive during a…read morehard time. I didn't give five stars only because the building itself is outdated and it would be nice for them to have water available (not at a cost) in the lounge.

Our family has just had our third funeral arranged by Connelly Funeral Home in a few brief years…read more Colt Connelly and his staff are so accommodating and understanding with family members during the entire process that it made a most challenging time for us more comforting. They help and guide the family to make arrangements, obviously under very tough and stressful circumstances. They will go out of their way to make the family feel at ease and will tailor the process to meet the family's needs and wishes. Their many years of experience is evident by the way they assist individuals through the process, all while being respectful of the family's individual preferences both during the planning of the funeral arrangements through completion. There seems to be no limit to the compassion and assistance they provide to the grieving family, offering guidance as needed during such a challenging time. We appreciate their help so much that we felt the need to share our thoughts and to thank the entire staff for their patience, compassion and tremendous help during this time of grief. Gary & Jean C

After the unexpected passing of a loved one, I called Parkview in the late night hours and was…read moregreeted by a caring voice. I explained my circumstances and was provided details on the next steps and how Parkville could assist. Ultimately, I did not use Parkview's final services but the staff and services that were provided were quick, efficient and also caring during that difficult time.

Thank you so much. Brent , you truly are an amazing person... your kindness and help through a…read morevery difficult time is so appreciated. Thanks again for taking care of Michael