The staff at Eckhardt helped my sister and me in our time of need. My father passed unexpectedly at…read morenight and they helped take control of the situation and put our minds at ease. I can't thank them enough for making such a difficult situation easier. And they helped us then plan a service that would have made my father proud.

They did more than we expected and were wonderful taking care of my elderly mother's funeral. They…read morewere understanding and very helpful, not common practice these days. From the viewing to the gravesite everything went smoothly and professionally. We are very grateful for their kindness and quality services.

Peaceful resting place for our veterans. It is well maintained and shady. The resources inside to…read morehelp you locate your loved ones is user friendly. They even have an old fashion binder to use if you prefer. Great way to honor our veterans and our country.

Well, this surely was not the best day of my life due to the fact that I was taking my fathers…read moreearthly remains to his final resting spot. The short brief service inside was short and sweet and to the point. However, the disappointment came when we had to wait almost 30 minutes after the brief service just to be able to go down to the site where they would place his casket. I do believe that they did not even have the ground ready at the time that we finished. We were actually given no reason as to why we had to wait so long. It looks to be a very well kept ground but, it would be nice to inform people of the reasoning for having to wait so long once the brief service was over. The flag received was also very nice.

I recently requested improvement service to my great-great grandfather's memorial stone, as its…read morecarved inscription had faded with time. Fram Monument responded almost immediately with an affordable offer to apply lithichrome paint to the lettering. They got the job done very promptly and even emailed me an "after" photo of the memorial. The care and professionalism Fram exhibited was absolutely remarkable and brought me true solace and comfort. Thank you!

This review is long overdue. My beautiful Mother went to heaven in 2019. She left my Dad behind,…read moreand as he is a Senior, he has needed continual support. I say that because the process of grieving the loss of a loved one and moving forward is different for everyone and can be one of days or years. It has been years for my family. Making the necessary decisions regarding the business of death and burial is difficult so the companies you deal with have to have the grace to help in those sensitive places. At Fram Monument I had the pleasure of working with Niv. In picking my mother's headstone, he was thorough, responsive, patient, honest. The work done was exactly as promised. It was beautiful and every promise of installation and care was met. I was stunned when I received something in the mail months afterward saying that Fram Monument had made a charitable donation to Alzheimer's Research in my Mother's name. My mom did not have Alzheimer's, but every year she chose a charity to donate to and in her belongings I saw evidence that that was a recent chosen charity. How did they know??? I have never had a company do something so kind. They did it without fanfare or notice. Then most recently, I needed a copy of the misplaced Fram receipt to deal with last details of my Mom's estate. I sent Niv an email request late on a Saturday night, I think. I was supposed to jump on a plane the next day. I didn't expect a response until the business week started, but early on Sunday morning Niv responded with the receipt! I couldn't believe it. When I saw the receipt, my elation reminded me of how great Niv had been all along and then I remembered the ONE thing Niv asked me to do. Can you mention us in a review? I believe in celebrating when people are amazing because so many people only take the time to complain. In my grief and all of my busy-ness I neglected to do the thing I promised to do and just forgot, YET Niv years later was still excellent and excellent in giving grace and mercy and attended to my need. Five years later, here I am to say, Thank You Niv and Fram Monument for making a difficult moment, easy and then being continually thoughtful and kind in places that didn't require it. You were the bright spot in a challenging situation, and 5 years later, you continue to be consistent. There are many options in this business world. I believe God pointed us to Fram Monument. I and my family are deeply grateful. Keep doing what you are doing in the way that you do it. It is necessary. Kimberly B. T.

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

The day of my father's funeral took a turn for the worst upon our arrival at Woodlawn Cemetery…read more When we arrived at the assigned mausoleum, the vault workers were waiting for our arrival. The military honors were rendered and the funeral director prepared us for the casket/vault closing. The cemetery workers then began to just stand around without any explanation for about 10 minutes. Finally one of the workers announced that they forgot the caulk and that they sent someone to go get it and bring it to the site. Because it was extremely hot being in the open sun that day with temperatures well into the upper 90s, many of the friends and family got back in their cars and some left. After about 30 minutes, someone finally arrived with the caulk. There were about 4 family members who endured the heat and stayed. To make matters worse, the guy responsible for mounting the outer plate couldn't figure out how to work the reversible ratcheting screw driver! Even the funeral director said that he had NEVER seen anything like that happen in all of the years he has been in the funeral business. I will be reaching out to Mr. John Sockriter (manager) to express my utter dissatisfaction with their services. Also, the roads at the cemetery are horrible! They are very torn up and full of small and large pot holes. If you are going to use Woodlawn Cemetery, please read the reviews and discuss with your counselor.

The owner, John L. Yeatman, does not care about the customers and workers of Woodlawn Cemetery. He…read moreis a deeply arrogant and unpleasant man who lays off the most underpaid employees that have worked for him for years under the guise of "losing money" just to turn around and hire his daughter who just graduated college. When told that the road is full of potholes that get worse every year he will scoff in your face. He's not around to see them or drive over them, so why should he care? I wonder if he would feel the same way if the roads in his Potomac neighborhood looked the same way? Somehow I doubt it. It doesn't take a genius to see that every year the amenities and grounds get worse and worse while the prices get raised by hundreds of dollars (once they raised prices TWICE in the same year). They used to have events around the holidays for the local community and families of the deceased - they no longer do any of that. The sales manager, John Sockriter, is the most incompetent manager I have ever met in my entire life. He would literally sneak out the back door if he heard a customer asking to speak to a manager, letting the underpaid receptionist deal with all of the fall out of his sales teams poor customer service. He also once took home one of the Canadian geese from the cemetery AND ATE IT. Those geese live off of stale white bread and dirt, so that tells you exactly how smart he is. His subordinates have no respect for him because he sits upstairs on his phone all day and hasn't actually sold anything in years. He still brags about being number one in sales in 1995 and his office is covered in sad little "#1 in sales - 1997 third quarter" plaques (lmao). He can't write a contract let alone send a fax from the fax machine. A sales counselor was drinking on the grounds, getting into belligerent arguments with women on the staff and everyone knew about it, including him. He did nothing about it until they realized that counselor was also STEALING FROM CUSTOMERS and only then there were consequences. All three of the white managers are incredibly ignorant and actually quite racist which is very unfortunate considering the main customer demographic is the local Black community. The office manager, the grounds superintendent and sales manager are yes men to the owner and could care less about improving the experience of their clients or subordinates. They are completely out of touch with how their younger employees basically live in poverty if they don't get second AND third jobs. I am all for supporting small businesses but this is not one of them. Instead of investing in the cemetery, the owner uses it to purchase other cemeteries in different states instead of putting that money back into the cemetery. It's sad because it really could be a spectacular historical cemetery for the local community. They are running that cemetery into the ground and they simply don't care. This cemetery exemplifies exactly what is wrong with corporate capitalism today. Short term profits are king and everything else is a second thought. It's so bad that they haven't even been paying for their employees health insurance on time EVEN THOUGH IT STILL GOT DEDUCTED FROM THEIR PAY. When the owner was emailed about this issue he did what he always does - he completely ignored the email. That should tell you everything you need to know about him. 0/10 - I would not recommend this cemetery to my worst enemy.

Growing up in Baltimore County, I see change everywhere and not always in the good direction…read more A constant has always been Dulaney Valley Memorial Gardens. Meticulous detail to the grounds has always been priority one. It is nice to see high standards kept and continuing on even today.

So This is strange I think.. writing a review for a cemetery, but they deserve their kudos. I…read moreaccompanied a friend who was in desperate need of a final resting place for her father's ashes. I was struck by the sincerity of the staff.. not the usual slickness that is accompanied by questionable sympathy. My friend was never rushed or pressurred.. and the represenative that worked with us was a truly likeable and easygoing guy. I also like that this business donates plots to fallen police and firemen. I will say the office building is quite outdated and a bit run down.. Actually doesn't smell that great.... but that is not why we come. We come for the grounds... which are beautiful and cater to a wide variety of cultures. It is very interesting to see the different ways people memorialize their loved ones, America is a melting pot and so are our funeral/burial customs. The niche here leans way from the mainstream American cemetary... although it certainly isnt too far out of the box. It is nice that they make it clear that they can find a way to honor almost any cultural tradition. They don't have headstones( just in laid markers) ... so all you see is beautiful green punctuated by a few family mausoleums. There is a lake in the middle with swans and ducks.It is placed on some gently sloping hills with some tall old trees. They have several themed gardens.. including a heroes garden, and lovely tranquility garden ( catering to the Asian population) .. as well as several others. Usually cemeteries are such depressing, creepy places.. but this looks like a well maintained park.. The main mausoleum, is quite nice and airy.. It has gone through a few style incarnations over the years.. but it actually works well... i found the building to have a very serene overall effect. I came to be of comfort to a friend, but also ended up finding a place that just might suit my own family one sad day.

Very nice facility & polite, professional staff. This is my choice when it's my time to go.read more

Our experience with Eline Funeral Home was truly exceptional. When my mother passed, we were…read moreunaware of how quickly arrangements needed to be made, and found ourselves calling multiple funeral homes. None offered the compassion and warmth we felt from Eline funeral home. From the very first conversation, we knew we had found the right place. Brian and the staff were incredibly attentive, kind, and supportive throughout the entire process. Their care and thoughtfulness brought us a sense of peace during such a difficult time. Brian helped guide my mother's transition with grace and dignity, and we are forever grateful for the comfort he and the staff gave our family.