An extremely smart young guy who, unfortunately, lacks rapport, is arrogant and seems more…read moreinterested in generating revenue than handling patients. He does know what he's doing. He's on top of the medical side. But if you're looking for someone who's empathetic and approachable, Brian Plato is not your guy. Nope.

After moving to the Louisville area a few years ago we needed a neurologist for regular follow ups…read morefor a brain surgery my wife had, a few years back, in a different state. Dr. Plato was highly recommended by other physicians and after visiting him for the past 2+ years we can honestly say, "Louisville is lucky to have a doctor like Dr. Plato.!" Dr. Plato has always been very helpful and takes his time to explain procedures and answer questions. His bedside manner is second to none. We can say this with confidence since we see about 4 different doctors on a monthly basis. If you're looking for a neurologist I recommend seeing Dr. Plato.

TERRIBLE - BEWARE, this man caused me to eventually died and be resuscitated from what was a (in my…read moreopinion) BOTCHED low back surgery. He cut the sack surrounds the spine causing Greater Pain / Discomfort then before I went in the hospital for his surgery. His office NEVER followed up after the (BOTCHED) surgery. His office put the surgery off for each of 2 days prior backing up the dates. Telling not to take any medications (one of which is Acid Re-flux) each of the days B/4 the surgery plus the additional days I had to lay on my back in Norton's hospital. Sent me home after the 2 days in the hospital medicated enough to not be able to know what was happening. I deteriorated enough to be "Care-Flight'ed" back to Louisville / Norton's, placed in an induced coma, which caused me to died for 2 1/2 minutes. After Chest compression's in the ER brought me pack to life, I had to relearn my walk, swallow, talk again. I still have about 50% of my cognitive abilities. Dr. Harpring (in my opinion) has taken my life from me. Please beware!!! Duck Sounds!!!!!!!

This doc is a nut case. I had an episode like a seizure,…read morewas admitted with stroke like symptoms, and they found a brain tumor. When I was describing the episode to him, he responded with "you can't see your pupils," mocking me. So I said, "Okay then, let's call it tunnel vision that expanded and retracted..."Clearly I know that but I noticed that I had repetitive narrowing of my vision. I asked about the tumor, he said the tumor and symptoms aren't related at all, and not to ask too much because " if we know, it could be bad, but if we don't know the longer we can put it off." ...WHAT? He's a jerk. Clearly not an idiot, as he is a neurologist. But unstable and misogynistic as listed in the past review was exact!! He is an insane person, and I hated every second he was in my room. I'm happy to go to Norton Brownsboro and not follow up with him. It was a scary thing and he cared not at all. If you have a patient, it doesn't matter if they don't use your terminology, or if they're educated, tattooed, a meth addict, or a grandma, or all of the above, it is YOUR job to understand their symptoms and educate them on their illness. You are to treat every patient with respect, and help them. If you signed up for the money, or to make yourself feel important, you have a problem, and need to choose a new profession.

Support staff is amazing and friendly, Dr. Jeffrey Frank however leaves A LOT to be desired. He is…read morea tiny little man with a big ego who will cut you off while you are talking and always has to have the last word. They have a sign above their printer that says patients aren't a hassle, they're the reason you're there, but he has obviously never embraced that motto. I gave him the benefit of the doubt several times because he told me that there were only two neurologists in town that specialized in migraines (LIE) and that the other was his partner and that their schedules were both equally crazy. I've since looked and that isn't even his specialty on their website (which is psychology) and I've found others that specialize in migraines in Louisville. Furthermore I got to a really low point in my life back in March of 2017 after years of living with massive migraines that controlled my life and told him I had been suicidal, that I couldn't afford his expensive treatments and came to him with research on different therapies and drugs I wanted to discuss and/or try to get away from the pain. That I needed hope or I was quite frankly going to give up, that I even had a plan in place to do so. He was the first medical professional I admitted this to and thankfully not the last. This little man sat across from me COLD while I sobbed and told me that expensive Botox that would cost me $1000 out of pocket was the only answer. I told him I literally couldn't come up with it even working two jobs. He wouldn't listen and signed me up for it anyway. That was on a Friday. The following Monday I got a voicemail while at work with a message to show up at a hospital for Botox in three weeks. Seriously? I called back and left a voicemail that I couldn't afford it. 3 weeks later hospital calls to go over my pre-auth stuff for the next morning, again, seriously? I happen to catch a human that time and said cancel it!! They proceeded to call me back the following three weeks every week to reschedule until I finally went livid on someone (and apologized immediately-still feel bad about it). My father is a psychiatrist in Oregon and I've talked to him about this man, it absolutely blows my mind how unprofessional he is. I'm a medical professional myself and it irritates the snot out of me when people say we're in it for the money, but this guy doesn't care about his patients, so its hard to see what his motivation would be. I went back to fire him in person. I wanted to stand up directly to this man who kicked me while I was down even though I really didn't actually WANT to see him. I was late by five minutes due to some issues in the parking garage with an elderly woman being handled by people. They checked me in, took my money, got my vitals, saw my blood pressure was normal if not a little low, and then the receptionist comes in and grabs the nurse and ten minutes later she comes in with "This isn't personal, but because you were 5 minutes late, he's rescheduling you." Right, not personal. Well, for me it was...six months before. I told them I didn't actually really need to see him I could leave a note for him with an update because I had something to say and they could take my money and we could call it even, but they refused, refunded my money and rescheduled my appt for 3 months later telling me how important my progress appts with him were. Um, yeah, I cancelled that. Records being requested and with any luck I'll never bump into Napoleon again. My migraines are now 40% better and still improving thanks to alternative therapies that don't include his Botox or any additional meds, what's sad is that at the time I would've settled for far less and stayed a patient there.