I have I could give 0 review I would. Dr Greenberg retired and there is no doctor at this office…read more Yet they keep advertising his name. There is a nurse practitioner seeing patients. I find this terribly misleading for patients that there is no doctor there. So I made a same day appointment and checked in on time. Forty minutes later I was still not seen with no explanation until I asked. People who came in after me were seen before me. Again no explanation. Finally when I started asking questions I was told that they were backed up and that there was only one person seeing patients. After further questions I learned that there was no doctor. I left. Wouldn't you?

Excellent Doctor. He cares about his patient. Excellent. I had majo foot surgery and never…read moreexperience pain. A. Plus Doctor

Read good things about the office but noticed what appeared to be basically part time hours on the…read morewebsite. I submitted an email for an appointment after hours and I appreciated the call back the next morning. Unfortunately, I must have been correct about part-time hours. It is November as I write this and I was told the earliest appointment would be the end of March/early April. Good lord....I was asked if I could wait that long. I said no, and that was that. Guess I'll continue my search.

Been seeing Dr. Gingrich for over 12 years. She is the best! My feet have several problems (I'm…read morediabetic) and the expertise about their care has been so helpful. The office is comfortable and fun. Her staff is wonderful too - very organized, scheduling and billing is very clear. Dr. Gingrich diagnosed my gout after an emergency room missed it.

Some doctors are harder to get an appointment with than others, but their online appointment…read morebooking system makes it very easy to do it yourself. They'll even respond to texts pretty quickly. I ended up at the Glen Allen location and saw Dr. Shepherd within two days. Great "bedside manner" and easy to talk to. Her nurse was efficient and pleasant, as well. My only gripe would be that their new patient paperwork should be given in advance like most practices do these days. They called me back to be seen before I was even though page 3 of the stack of like 10 pages. A minor thing, but a timesaver.

Worst experience I've ever had with any type of medical practice. Dr. James Baldwin was anything…read morebut professional. I had a surgery done on my left foot and dr Baldwin was not attentive from the very start and couldn't have cared less about my recovery. My surgery was a absolute failure because of his incompetency. I am now seeing a new doctor who has stated to me that I'm not the first one that they are having to fix his work.

Was told by the that I saw that I would not be charged a co-pay because they were unable to help…read moreme, however, they charge my insurance company and they are billing me for a co-pay. Stay away from this

From the owner: Our practice strives to provide quality foot and ankle care in a patient centered fashion to…read morepersons of all ages.

I had a wonderful experience with Virginia Foot & Ankle Center. Making the appointment was easy,…read moreand i was seem promptly for my appointments. Dr. Kruger was thorough and personable, she explained my ankle injury (tendonitis), answered all my questions and provided me options for treatment. I chose the conservative treatment option (required a bit of patience) and was pleased with the outcome.

Very disappointed that, in my doctor's absence, there is not a way to see another doctor. No…read morebackup. The recommendation is to go to Urgent Care. I don't consider this to be good patient care.

I brought my husband to Achilles Foot and Ankle because it seemed like a reputable company that…read morecared about its patients, but it seems like that is not correct. The podiatrist we saw was great. They took X-rays of his feet and the doc talked us into a custom orthotic called "the gauntlet". He has a fracture in his foot and this was described as the best option for his foot. The only other option described was surgical fusion of the bones in his foot and ankle, with one year being out of work. The brace was described as being thin, carbon fiber and lightweight, where it would fit in his shoes without issue and would just keep his ankle from moving and his foot from rolling due to flat feet. I had to pay $800 up front for the brace to be ordered and it took from his initial appointment on 4/30 until today (6/8) for it to come in. We were excited and hopeful, until we saw the brace. The brace that was described as thin and lightweight didn't even fit inside his shoe. His foot moved a ridiculous amount inside the brace and in several spots did not even touch the brace. The tech who was initially putting the brace on even said that it didn't appear to support the foot/ankle at all, and she was right. The second tech came in and put his sock on with the brace over it, then tried to force the brace down into his shoe, causing the part of the shoe around the back of the foot to become misshaped and tired the shoe like it would do something. The physicians assistant finally came in and basically said they could take more measurements and send it back to the manufacturer and they could modify it and it might make improvements. When we asked for a refund, there PA said that they could refund it but she had to get the person from the front desk to complete the refund. Then the "owner" of the business came in and said they will not refund any custom orthotics. He has a masters degree in business but no knowledge of podiatry, orthotics or anything else. He is simply a money man. He showed us a document that my husband electronically signed before he ever saw anyone that states "Custom orthotics are tailored to meet individual needs; custom items such as orthotics or custom braces are non-returnable, non-refundable." This was not reviewed at the time the brace was ordered, only prior to checking in to see anyone. He also refused to let us see the podiatrist that sold us the brace. When the PA came back in again to re-measure his foot for the brace they ordered that did not work, she informed us that it would be a $50 Copay for each and every visit, even if the measurements they took this time didn't work either. At this point, we cut our losses and left the office. Please don't make the same mistake we made. Get a second opinion and stay away from this business. It should have told us a lot when there are no pictures in the rooms and there cabinet is a tool box to hold supplies.

Ms Lee is awesome! Her medical skills are great. Her bedside manner is the best. I am always…read moreuplifted when I visit. All around excellent.

Called several podiatrist offices and they were booked out two to three weeks. Looked at the…read morereviews for West End Foot and Ankle and gave them a call. They were able to get us in the next day due to a cancellation. The receptionist and doctor were very friendly. The doctor was very thorough and spent a lot of time explaining her findings. I would highly recommend!

Exceptional expertise! My surgery went splendidly and I'm so glad to have my foot issues resolved.read more

Had a first visit with them, seeing Dr. Greenwood. I have had a running problem for the past year…read morethat needed some evaluation and a treatment plan. Very pleased with the amount of time she spent with me going through my history and looking at my feet and having me walk. She made notes during our conversation that she gave me when I left so I could remember it all, gave me advice about what to buy and where, and came up with a conservative treatment plan. TBD to see how my body responds but I think her plan is solid. The office seems a bit outdated in terms of the facilities and equipment used if I had to critique anything, and the lobby is small. Easy to overhear what is being discussed with some folks or have them all watch you as you're doing some walking for the doc. Otherwise, very pleased so far.

Dr. Julie Greenwood is a very good doctor. She is realistic about my problem, but has been…read morejudicious and careful about advising surgery for this condition. I appreciate that she has not "pushed" for a surgical solution. She has always taken the time to really educate me about how my foot go to be this way, and the pros and cons of each treatment. if I could change anything about the practice it would be adding the convenience of patient portal. The office staff has been great, the only slight neg. mark is that they didn't return my call on one occasion when I left a voicemail message.

I think that I like The Foot Center. I went to the office in Colonial Heights to get a second…read moreopinion. The doctor that I saw was named John Swangim. I also took my father to see John. My father loved John who removed corns/calluses from his feet. He experienced immediate relief and could walk without limping. John also suggested a larger width shoe for my dad to wear, special compression socks and the need to wear footwear in the house and suggested certain brands of shoes for my dad to wear. John printed out checklist for the shoes as well as providing a written list of stores in the Richmond area that carry these particular shoes. I had an extremely hard time finding those shoes because my dad's feet are so small. Eventually, I found a pair that fit and my Dad is very pleased. I went to John because I thought I had plantar warts. John took great care of me as well suggesting things that I could do to alleviate the pain caused by these calluses and corns on my feet and confirmed that I did not have plantar warts. He also suggested that I try out laser treatments for 6 weeks to determine if this treatment would help with the overall health of my feet due to walking on concrete floors at work and arthritis in my feet. I misunderstood the purpose of the laser treatment, thinking that it was some type of procedure done with laser to remove the roots of the calluses in the ball of my feet to stop the pain when I walk. I found the bedside manner of the technician, Mary, to be rather brusque and defensive. She took issue with my questions, concerns and statements by accusing me of saying that she was unqualified to do her job and opened the door so that she would have witnesses concerning my negative behavior toward. Her manner caused me great stress and I ended up in tears. It was a very stressful time for me. Of course, after I began crying she changed her tune quickly. After I went for the second appointment, I decided not to go anymore. My chiropractor provides the same services and is extremely kind and caring, always ready to answer my questions outside of the box. I am very knowledgeable about my body, my issues and how I respond to pain. I always ask many questions. It seemed to me that Mary had a nice, memorized script to explain the procedure that she provided, giving little opportunity to talk and discuss my out of box situation. She seemed irritated that I would interrupt her presentation by chiming in with questions for clarification. I learned nothing new from her and unfortunately, did not feel comfortable to speak very much for fear of offending her again. She was not interested in learning about my medical history. She just wanted to say what she had to say. When she made suggestions for items to purchase and exercises to do that would help improve the health of my feet, I asked for a printout or list of items recommended for purchase as well as instructions for the exercises being suggested, explicitly stating that I would not remember the item names and needed instructions for the exercises and I would need to do my research as I am always open to new ideas. Mary did not provide the requested items. The experience was stressful and I felt very rushed. It is unfortunate that Mary is the only technician who provides this laser treatment for the three locations of The Foot Center so I will have no opportunity to meet and work with another person.

Dr. Elaine Allen was new to me when I looked for a podiatrist to relieve ingrown toenails. She…read moretrimmed one and because of the seriousness of the other performed an in office procedure that proved to be relatively painless. The best part is that the ingrown toenail is unlikely to return. Very impressed with Dr. Allen. She has a gift for putting the patient at ease. Everything went splendidly. I am so delighted with the results. No more painful ingrown toenails.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

The worst medical practice I have ever used is WellcomeMD. The male doctor we had was awful,…read more didn't know anything. Officer manager never called us back after our credit card was illegally used by this company. Jodi the health coach was selling health coaching services and we paid $750 cash out of pocket for her side hustle business and it was all a scam, fraud 100%. This place should be closed up. Terrible customer service with massive and I mean massive turnover. Dues are 4 thousand a year, I wouldn't go here for free!