In one hyphenated word: RIP-OFF. Scheduling: annoying, deficient and hypocritical. (Yes, hypocritical.) Booked appointment days in advance and was required to give credit card (so JGS can charge for 24 hours or less cancellation). Not even the elite salons do that. The irony? 3 hours before my appointment, JGS called to cancel ("reschedule" me with someone else -- but let's face it -- that's a cancellation). My appointment had been scheduled for 2 PM, but was re-scheduled to 3:30 PM (at great inconvenience to me). Even more frustrating was that the stylist I was re-booked with was still working on another client and so my appointment didn't start until 3:40 PM. Normally I wouldn't mind -- I get it, appointments run over -- but under the circumstances? Not acceptable. Desk Receptionist (Vanessa): Condescending and indolent. Marketing: $50 hair cut "for new clients" is a deceptive ploy to get you in the door. There is tiny font that says "starting at," however, JGS surprise prices you. Also, added to every bill is a "5% Service Fee" (what the...???) and a $1.00 "Eco Fee" (again, what the...??). Surreptitious, deceptive, scam marketing and hidden, invented fees. Are you kidding me??? Hair cut: eh. The technique is textbook, not talent. Basic hair-cut requested, and the result is adequate, but not great. The stylist's predecessor client's hair was also just "eh." When you leave a hair salon, that's when your hair usually looks it's best and one feels great. Not the case at JGS. (The stylist herself, however, was very sweet and easy to talk to, but, c'mon, you ain't paying to make friends.) I discussed coloring, highlighting specifically, and was a bit horrified when the stylist endeavored to explain how the highlighting process worked and spoke of bleaching. Bleaching? Are you serious? I've had highlighting done for the last 15 years -- bleaching was not used because it destroys one's hair. The stylist was unfamiliar with non-bleach highlighting. Environment: phoney upscale m, corporate cookie-cutter, with overly loud music. Not peace-inducing at all. Product: they sell and use one (Aveena). If you have never tried Aveena let me spare you: overpriced disappointment in a bottle. JGS is not what it gives off airs of being. If you seek an upscale, classy, quality salon with real-world experience and knowledge beyond hair-care 101, this ain't it. read more

James Griffith Salon of Venice - Surreptitious Fees - Nail Salons Near Me - Venice, Florida

Amazing quality! I booked a last minute hair trim and was in the next day. Kassie was a lovely stylist and highly recommend her! The salon itself is very very clean and all of the stylists are very welcoming. Great place! read more

Best salon I've been to in SW Florida. They do a really great job. Highly recommend. I've been to a lot of other places and it's hard to find quality all around like this one. read more

Had an appointment for a men's haircut. I received a call the morning of stating the stylist was unavailable, but I could be seen about 30 minutes later by another stylist. That seemed ok to me. Upon arrival I checked in, was greeted by the assistant who washed my hair. Then upon be greeted by stylist, I asked for a #1 clip on the sides/back, and cut on top (not too complicated). She told me she doesn't do clippers, only scissor cuts, but she would get it short for me. I agreed (big mistake). She cut my hair, and once finished I went ahead and checked out. I wasn't too thrilled with it though. I wasn't until I got to the car, that I really noticed how awful it really looked. I went onto the Supercuts app, checked in; and drove the 10 minutes to get there, and had them fix it. I can't understand why they would assigned me to someone who doesn't know how to cut men's hair (doesn't use a clipper! Really?). I'll never return, as I think it was all about the money. read more

Don't waist your time at this so called Top of the line salon.... They claim French hair cutting but the stylist there just do standard hair cuts... And they make you put a cc on file so if you don't make your appointment they charge you . There are many other salons in the area that will treat you better. read more

I have now finally found a salon I love! Took over a year; 3 salons and 5 stylists before finding JG and Katie. Very very pleased

Rachel is absolutely amazing! She consistently does a fantastic job with my hair. She's always on time, always smiling, and makes every appointment such a great experience. I have never once left her chair feeling anything less than completely satisfied. Highly recommend! read more

they are charging 3 extra fees to customers that add an additional 7% to already expensive services. "cost of doing business". As another small business owner this is excessive. making me rethink my patronage read more

James Griffith Salon is by far the best salon in Venice, and it's surrounding areas. All of their stylists are expertly trained and extremely knowledgeable in both coloring and cutting. From the moment you walk in the door, you are greeted by name and checked in for your appointment. You are then escorted to your stylist's chair, where the true magic begins. Not only do the stylists listen to you intently, they come up with a plan for your hair, based on your input and their expertise, and begin the process of transforming your hair into exactly what you asked for. In addition to quality hair care, they also provide a professional, relaxing ambience to enjoy while they work. In my opinion, James Griffith is so far above and beyond any of its peers in the area, it's like comparing apples and oranges. read more

Another complaint on scheduling and cancellation fee (see others here). At my last appointment about a month ago, I stood at their receptionist desk and scheduled my appointment for today at 1pm. Got a call today a little after 11am asking where I was. Explained my appt. was at 1pm and no, I cannot come in now because I'm on a call for work. A few minutes later, got a voicemail asking if I can come in at noon, completely disregarding the fact I told her I was on a conference call, and telling me if I don't, the salon will charge me a cancellation fee. Obviously, I cannot come in at noon. JGS just lost a new customer, who would have been there every 4-6 weeks due to a cancellation fee that's insignificant to their revenues. AFTER SALON'S RESPONSE: Your staff member told me my 1pm appointment was for a blowout and 11am for color. Who makes separate appointments? You get your blowout after the color is done. You obviously messed up. I put the 1pm appt in my calendar at the time it was made while I was standing in your salon. Why would I get color at 11 and then waste time sitting around for a 1pm blowout? Stop lying. You obviously just squeezed someone else in at my expense. read more

Despite booking weeks in advance, my stylist wasn't available, the day of my appointment. They notified me a mere hours before my arrival. The salon wanted to rescheduled my appointment without an apology. I said I would call back because I was extremely frustrated. When I called to discuss options, Maddie, the "person in charge," simply stated that my style wasn't available. I asked if they could call another stylist to take my appointment. Apparently this was not an option. Their website states a cancellation charge for full service, will be done if I had cancelled with less than 24 hours' notice, yet they didn't even apologize or give any consideration. Very unprofessional! I'd advise others to avoid this salon and explore other options. Save yourself the trouble and find a more reliable place. I wish I had read the reviews before booking with them. ‍ read more

Carrie Listened to what I wanted and gave me a super cut, color and highlights. A little expensive but worth it.

***WARING*** Please make sure you understand their cancelation policy!!!!! I had a very disappointing experience with James Griffin Salon in Venice FL. I understand the need for cancellation policies, but they charged me $80.00 to move my appointment from 11:45 to 10:00 on the same day! Instead of being reasonable or even discussing the situation, the charge was unwarted. The lack of transparency and empathy was really frustrating. I wont be returning and can't recommend this salon to anyone who values clear communication and fair treatment! read more

I am new to the area and so happy to have found James Griffith Salon (Aveda). Steve is an excellent stylist! I have very thick hair and he cut and layered it perfectly. It's the best haircut I have gotten is 63 years. The whole team was welcoming and professional. Great place - highly recommend. read more

So I unfortunately cannot rate this salons actual performance, I can say do not plan any special day with them. See email thread. While Kacy tried being helpful and even said she was able to provide services, she called me and said they changed their mind. Sent a signed contract with payment information and then they couldn't help. Very bad customer service. I visit this area a lot and I will probably never use this salon. read more

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This most definitely has become a snow bird salon. It's hard to have a consistent stylist. During snow bird season, stylists are booked up for months. It's hard to keep the color and cuts consistent. Always having to rotate stylists and not ALL stylists are created equal. I will be searching for a new salon that appreciates having loyal clients not a rotating door. read more

I highly recommend JGS and stylist Jamie. She is great at color AND cut which is hard to find. The staff and stylists are friendly and welcoming. read more

Some of the worst customer service I've ever witnessed in a salon. I had four different stylists here over a two year period. One was afraid of her own shadow - which does not instill confidence for the client. One was bored with life and not really even looking at my head as she worked, one was a student, who was fine, and one was a newbie young man. They never call back when they say they will. They actually try to get out of doing anything other than a foil highlight. Their stories and answers are not the truth - it's a salon where they believe it's their way or the highway...and the customer is always wrong. Even when that customer leaves 30% tips. I just plain stopped coloring my hair due to the fact they are so bad. Oh! And they allow little, unattended children to run around! Relaxing? No. read more

First, if I was only rating my stylist.... she'd get 5+ stars. Casey is excellent.She listens and is extremely skilled. I've literally never had a stylist that can do my hair better than i can myself. Highly recommend her. The salon runs like a top, and that is no easy task. The only reason I give it 4 stars is because the absolute caustic smell that I'm greeted with every single time I go. It's an Aveda salon... one expects to be greeted with the smell of plants/flowers, not angry perm smell. Please do something about it. That literally is the only reason I would ever look elsewhere - I don't know if it's faulty air ventilation or what, but it's awful. I can't be the only one this bothers.... Fix that issue and you'd earn more than 5 stars. read more

This salon is amazing! Everyone from the person that answered the phone to the receptionist to the stylist are so friendly and nice, and go out of their way! I had a bleach out with Haley. She is the best I have ever experienced. She truly is the color queen if you have blonde hair! I had a haircut from Kayla and she did an outstanding job as well. I highly recommend both of these fantastic women that do their job so well! If you are nervous about your hair, this place will not let you down! I will definitely be back! read more

Horrible!!! I have never yelped before, but i am shocked at the unprofessional behavior. Between Sarasota and Venice locations, I have had 8 stylist in 14 months. Chelsea decided to call out on a Saturday. Who does that? And Sofia was dreadful. Then another cancelation and another cancelation. Any recommendations for an actual professional salon? Been with Aveda over 20 years since college. Your establishment is so unorganized and disrespectful!!! read more

Disappointed..... Got a call from them this morning that my operator called in sick for today and the next available appointment was in about 2 weeks. I mentioned that I would use someone else and again I was told about 2 weeks. I understand illness and emergencies but you would think good customer service could do better than this!! read more

This is an Aveda Salon??? Really??? What a disappointment. My first clue should have been the rescheduling of my appointment. First impression walking in - clients sitting in the reception area with their color processing! How incredibly unprofessional. Not exactly the relaxing experience of beverages, hot towels, massages pre-appointment amenities I've had at every other Aveda Salon I've visited. Adding insult to injury I went home with dark brown color stains (and I didn't have color service) on my clothes which no one mentioned until my husband noticed it when I got home. Granted they paid the cleaning bill but it did not come out of the back of a linen blouse. Never again. read more

I've been going to this salon for almost 5 years now, and I love the cut, color, and experience every time. I don't leave my south Sarasota bubble for almost anything, but I'm happy to make this drive. read more

I'm only in Venice twice a year if I'm lucky! I love Aveda products and when I saw there was an Aveda Salon I HAD to go! Great people and really know what they are doing. Treat yourself if your visiting! read more

Completely amazing, some of the best haircuts I have ever seen. Experts in hair coloring with a lot of up to date knowledge . Be specific about your style and they won't disappoint. Completely worth it . Spectacular staff as well. read more

I started going to Haley last October. I have been very happy with cut and color! I feel lucky that I found Haley we moved to Venice in August! read more

Beautiful salon with talented stylists. Rachel did a wonderful job coloring my hair and fixing a haircut from a previous salon. Highly recommend. read more

I have never had so many compliments on a hair cut. (I think that says it all!) Thanks Lauren!!! read more

I have been to this salon twice and have been very happy with both cut and color. I have had Ashley who I find to be professional and listened to my requests. When I returned a second time she was able to fine-tune both the color and the cut based on my experience. I find it very reasonable for the amount of time that is spent there ($80 for cut and color over a nearly two hour period), but I have to admit that I am used to San Francisco prices and don't know how this compares to SW Florida. It is not a particularly relaxing place as there are many stylists and it gets quite busy, but it is very professional and I will continue to return here. read more

I asked over a dozen times to be removed from their email list. Not only did they not do this, I got twice as many. Stop emailing me!!!

I called to make an appt for blow dry. Aurora who answered the phone was professional, friendly and helpful. I received a text confirming my appointment within minutes. Unfortunately, I had to cancel because I was able to get in at the other James Griffith salon closer to me. However, I am delighted to know I have two terrific choices to have my hair done in Florida! read more

I had the pleasure of meeting Jamie Guididas today for foiling, haircut & glaze. I was my first time at James Griffith & I found the whole experience to be nothing but the best! Jamie was friendly & professional & new exactly the look I was going for. I'm 54, very blond with those dosh darn grey hairs peaking thru & I left a cool blonde with a sleek classy blow dry. I made my next appointment in 7 weeks. So happy to have finally found an excellent salon near my new home of Venice. read more

I always leave feeling beautiful!!! Haley C. is amazing, she is current with styles and colors and always has me looking my best.....James Griffith Salon is by far #1!!!! read more

I have been cursed/blessed with curly hair. Finally found someone in Venice to cut it correctly. My mother was a hairdresser for 20 years so my standards are high. Sooooo glad that James Griffith has top notch employees like Hailee Luke. No more searching thanks James! read more

Friendly and helpful staff - amazing service.! Michele does fabulous work with color and styling. Kayleigh does a wonderful job with makeup/esthetician services. Bri gave a relaxing shampoo with massage. I highly recommend this salon. read more

Great place - kudos! Professional, clean and totally fantastic place!

My first visit to James Griffith Salon today. Got a great haircut from Lauren. She is very talented and I enjoyed talking to her. I definitely recommend her and the salon for getting your haircut. Everyone is very friendly and attentive at the salon, including James Griffith, himself! Thanks to everyone there for giving me such a wonderful experience. read more

What a fantastic experience! I am new to the area, and I have to admit that before I went to the salon I was thinking that it may be a bit like one of those "snooty" salons. James Griffith Salon was just the opposite! The young ladies at the front desk were so friendly and welcoming. My stylist, Katie Bryan, greeted me with a big, sweet smile, and my pleasant experienced continued throughout my entire stay. Katie did a fantastic job on my hair! She listened to what I wanted and she made a few suggestions before delivering a great color and cut. I'm a BIG fan! I am so happy that I found a fantastic new salon and stylist, and I will certainly give rave reviews and recommendations. read more

I had an amazing experience at this salon! Having just moved, finding a new stylist has been tedious and I've missed my old salon. Booking and appointment was and they even sent out a reminder via text (super handy). I came in for a haircut after receiving a horrible haircut from a different salon in the area. My stylist was so friendly and professional. They use high end tools and products and definitely keep up with their education. They offer water, coffee, etc. the salon itself is a gorgeous space in a great location. It is up to date and very clean and peaceful. I love how it is laid out with two different levels. I felt like the prices were amazing, even for the high end products. I spent 25 on an amazing haircut and another 20 on product that will definitely last me a while. The line of products that they use (Aveda) is natural and smells amazing and works well. Awesome experience read more