The staff were polite and got me checked in without much wait. The doctor took time to listen which…read moreI really appreciated. They explained everything clearly and asked questions to understand what I was dealing with. The office felt organized and clean, and I didn't feel rushed at any point. They followed up with advice and made sure I understood the next steps. It wasn't a long visit but I felt like I was taken care of. Overall it felt like they knew what they were doing and had a calm professional approach. I would come back if needed.

Went to her for injectables. I had to wait 45 min to see her, although the patient coordinator let…read moreme believe I would be there for 15 min. My procedure took 5 min. When I voiced my concern about the wait the doctor became very rude and visibly frustrated. She asked that I would not be scheduled with her anymore and started calling me "hon". Having my own business as a healthcare professional, I always try to value patients time, listen to them and address them by their name. Treatment lacked de desired effect, too ... Disrespectful, condescending and one star for professionalism.

First visit to this clinic/doctor for husbands skin and tags issue, he explained everything well…read moreand took care of the the issues right away. Happy with the service and definitely coming back :)

Dr. Chiang and his staff are friendly and professional. Dr. Chiang is extremely knowledgeable and I…read morereally enjoy working with him as his patient!

My time with Dr. Roy and the RefinedMD crew has been incredible…read more I'm sharing this because I was terrified before surgery, unsure if I'd picked the right surgeon, so I'm hoping this will help someone who is feeling that way. Social media makes it hard to distinguish between a 'famous' surgeon and a truly skilled one. I found Dr. Roy on a random Facebook find. Despite that random start, I felt immediately comfortable with him during my first consultation. He understood my goals immediately and he explained the process and expectations clearly. Still, I worried if "comfortable" meant "the best," but after two other consultations, no one else compared. He didn't upsell me on a lip lift, full face lift or upper eye blepharoplasty, which I appreciated. So we agreed on a neck, lower face, and brow lift. For context: I'm 55 and felt my neck looked 70, even though my face passed for early 40s (I was told ;-)). I felt like I didn't need a lot of work on my face. Hence, I was scared of looking "overdone" or worse than before. Dr. Roy is incredibly skillful - I am stunned by the results. My husband even says I look younger than on our wedding day 17 years ago! The result is so natural. I just look like my old self. The team (including Christine & Alex) is genuinely kind--not just "customer service" nice. Beyond his skill, the care was personal. Dr. Roy gave us his personal cell number and responded instantly during those first few days after surgery when my husband reached out to him with concerns/questions. My advice? Follow every pre & post-op instruction. They aren't optional. The first few days are tough, and you definitely need help, but I'd do it again in a heartbeat. Dr. Roy is a top-tier surgeon who doesn't need a Beverly Hills office or flashy marketing to prove it. Don't be fooled by follower counts and constant postings by other doctors that just lead to price gouging. If you're looking for a plastic surgeon, look no further than Dr. Roy.

I've been going to RefinedMd for a few years now. 99% of people who see me, cannot tell I've ever…read morehad anything done to my face. That's precisely why I keep going back. My goal for my aesthetics is to look like me, but slightly better. I've had Botox: -around eyes -forehead -eye brow lift Upper lip(lip flip) And I've had Filler, In my lips. Each time I've had the most amazing experience with the staff and injector. My injector is Rachelle. First, she is STUNNING! Second, she is really good. I bruise no matter what. So there's that. But she always makes my lips look so natural. I wish I could say it's pain free, however my body metabolizes the numbing stuff so fast that I feel everything. Hahaha Rachelle is really amazing when it comes to natural aesthetics. This review was way overdue. Thank you to Rachelle for always making me look amazing!!

I'm so lucky to have met Amanda, but also Samantha and the amazing ladies at the front desk…read more Amanda was caring and wanted the best for me. Her expertise in skin care and laser treatment proves that Kalia is #1 and Dr. Gin's dermatology is #1 thank you!

I have been with this practice for many years. I have watched it decline in regards to front…read more staff the billing department. When I leave messages I never get a call back and have to try over and over again. I had a treatment, received a bill in the mail and paid it. I then received another bill in the mail for the same treatment and called the one 800 billing office. That office is located in the Philippines. They were unable to help me so I called Kalia Dermatology front desk 5 to 6 times over three weeks. I was told no one could help me and that the office manager would reach out. It is now months later and no one has reached out to me to try to help me resolve this billing issue. I am uncertain what to do at this point but to physically go to the office and try to get some help. It's unfortunate. The office has such good physicians, but they're billing an office. Staff are rated a one out of 10. unless something changes, it's time to move on.

Experience to me felt like it was more money driven than actually wanting my skin to be better…read more Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing...

Sandra Yeh is great. She is friendly, polite, honest and down to earth. She is knowledgeable about…read moreskin issues and skin care. She provides sincere advice and her advices are always in your best interest. She is punctual and easy to talk to.

I was looking for a dermatolagist that I could see before the end of 2025 and after my last bad…read moreexperience with a dermatologist, I wasn't sure if another doctor who had immediate availability would be any good. Dr. Badame had availability on the 31st and I took the appointment with very low expectations. The staff were welcoming but nothing extra ordinary. You have to provide your insurance card and driver's license and if your DL is electronic, you have to send it via email to the office staff. Wifi is very bad in the office so I had to go outside to do it and it was pouring. I wish I knew about this ahead of time. After a reasonable wait, considering that it was a doctor's office, I was taken to a room and the RN asked me about my concerns etc., and after a short while, I saw Dr. Badame. He is very personable and knowledgeable. He immediately had an answer to the issues that I was there for and recommended some cream and asked me to come back in 3 months. Since the cream that the doctor prescribed would most likely not be covered by insurance, the front desk staff recommended Wellness Pharmacy that would have it for much cheaper than a CVS or a Walgreens. I wanted to try my insurance first and so they sent it to CVS and when CVS confirmed the price for the cream, I called the office back and asked them to send it to the Wellness Pharmacy and they did so and I received a text confirming the same. The waiting room I was directed to had a screen with very useful information on caring for your skin, practical advise etc. while I waited. There was also a notice posted in the room about making sure that each patient asked all the questions they had and to leave satisfied and I liked that. A lot of doctor's offices try to rush you out and I didn't feel that way here. I would recommend him!

Dr Badame is thorough, personable, and technically excellent. He is efficient and gets straight to…read morethe point without unnecessary small talk. When you're paying for medical expertise, you want someone who knows what they're doing and doesn't waste your time. Dr Badame diagnosed my issue quickly, provided treatment options with clear explanations. I would most certainly recommend this Doctor. For appointment booking, thankfully, they do not put you though the automated AI that is wasting your time. The office staff are pleasant, easy to work with, and very considerate - they were able to fit me in at the last minute. Five starts to the Doctor and the office!

I visited Dr. Yi Yang for a dandruff concern and, unfortunately, my experience was not a positive…read moreone. During the consultation, she recommended that I take Vitron-C (High Potency Iron Supplement with 125 mg Vitamin C) and also suggested a biopsy. For this visit, I was charged $500, which I found to be significantly higher than expected especially given that even internal medicine doctors don't charge that much for a visit. I checked with my friend at a different hospital and she told me to contact the hospital and there is listed rates for different kinds of visits and she cannot overcharge like this. Resolving billing and follow-up issues with the doctor's office and hospital turned out to be quite frustrating and time-consuming, which added to the overall negative experience. While I understand that medical opinions and costs can vary, I felt that both the pricing and the overall experience did not meet expectations. I would gently advise other patients to ask detailed questions about treatment recommendations and costs upfront to avoid any surprises.

Had some skin issues on my face and neck. Had an appointment with Dr Yang and she was very helpful…read morein addressing my concerns and recommended some prescription ointments to help along with things i can do on my own to improve the situation. She's attentive to your needs and tries to help address the root cause - not just the symptoms. truly appreciate. Office staff are friendly and helpful on 3 occasions ive gone. Would definitely recommend!

I was trying to make a year-end appointment to use my insurance benefits, but most dermatologists…read morehad no availability. I found this office listed as in-network and called for an appointment. To my surprise, they had plenty of dates available, so I booked one for 12/11 at 3:20 PM. I received forms to complete ahead of time, which I did. The reminder email didn't mention arriving early for additional paperwork. I arrived right on time--just a couple of minutes late because I couldn't find parking. The office is on the 10th floor of a downtown building, about a block from the Santa Clara courthouse. At that time of day, street parking was easy, and I believe they also have garage parking. You receive a code to unlock the front or back door via your phone, which was convenient. Once inside, I was asked to fill out more information on an iPad, which took about five minutes. My appointment was scheduled for 3:20 PM. Around 3:45 PM, I asked how much longer I would have to wait. Someone came in almost immediately to take me to a room, take pictures, and ask questions about my concerns. By 3:55 PM--35 minutes after my scheduled time--I asked again how long it would be. I was told they would check, but no one followed up. Ten minutes later, I picked up my bag and said I wasn't going to wait any longer. At that point, I was told Vera was still treating another patient and I'd need to wait another 10 minutes. That would have been 50 minutes past my appointment time, she was still with another patient!! I left without being seen or making another appointment. I understand doctor's offices often run behind, but this was excessive and disrespectful of someone else's time. I left one star only because the front desk staff were very pleasant.

I had an absolutely wonderful visit with derm NP Vera Lee. She was considerate of all my concerns,…read morethoroughly explained my options, and even provided same-day treatment with such a gentle touch. I am so happy I found her! I have never had a better dermatologist. The whole team was so friendly and professional as well. As a bonus, having that incredible view of the DTSJ from the 10th floor while having moles removed was not too shabby! I would highly, highly recommend coming here.

Type of care: horrible - she walked in - said take anitbiotics, got it the ER if it gets worse…read more Made us Wait 25 mins and then just didn't even spend 5 minutes with us explaining.

Very thorough exams. State of the art treatment, offices and equipment. Dr. Khosla has a great…read moremanner; professional, expert, yet affable and fun. I'm a former melanoma patient and my husband has had multiple Mohs, some with reconstruction. Dr. Khosla's meticulous care of our situation is hugely important to us. Office staff is also professional and friendly. There really isn't a negative word about this practice. We've referred others here and their feedback has been the same. There are offices in Menlo Park and Redwood City, making it convenient from multiple locations. I would not hesitate recommending Pacific Dermatology to anyone. We feel well cared for.

Dr. Mehrany is a genius at his craft. Mohs surgery is vital to be taken very seriously and it must…read morebe taken care of my the BEST. Dr. Mehrany is the person you want taking care of your needs. I had a very deep skin cancer on my nose that needed to be taken out and reconstructed . It took over 100 stitches to properly graft the area taken care of and one month later it is healing beautifully. My nose feels better each day and I've been in to see the Dr.- four times since the surgery for follow up visits to make absolutely sure the graft is taking well and the healing is the way he wants it. Follow up visits will continue , as he personally wishes to follow the healing process in detail. This man cares more than any surgeon I've had for previous procedures. As important as the surgeon's skill is his long term staff. Paulette, Mani and Sandy have been with the Dr. from the beginning of his practice and travel with him between San Jose and Modesto to take exceptional care of all patients. I hope his staff reads this review so they know how very much they are appreciated in the entire process - you create the comfort along with Dr. Mehrany. More than ever before, Confidence and TRUST in a staff is essential for all of us. This team is second to None. Thank you for all you do. I'd be happy to speak to anyone needing a recommendation for this great team. All the best Matt Sinclair - Modesto

Highly overrated, find a different MOHS surgeon that won't take an entire day before you life to…read morespend 20 min with.