I recently stayed at this hotel for 2 days after Thanksgiving. I usually stay elsewhere but I took…read morea chance and now I'm never staying anywhere else. You could tell that they value their customers and they care about quality. Breakfast was really good with waffles, eggs, sausage, cereal and lots more. Also they serve breakfast until 10 AM which is rare, most places stop by 9 am so we didn't feel rushed. The room was nice and modern looking. The hotel was also quiet and in a good location. Highly recommended.

Very clean hotel. Pet friendly. Good location. Nice amenities. Good, basic breakfast. I really have…read moreno complaints. We did not go to the pool so I can't comment on that. But it was a pleasant stay and I'd stay here again if I ever find myself in this town again.

So I wanted to book a room at this location for business and the number on file will actually take…read moreyou to some Reservations Department out of the country. It was kind of an inconvenience for me. The actual number to the front desk is 270-561-6618.

Came from out of the area for a military ball and we decided on a room last minute. We walked in…read moreand we were able to get a room and were given a military discount. The room was a lot bigger than I thought, nice and clean too. The free breakfast in the money was just okay but I'd stay again just for the room itself.

My sister and I stayed here 2 nights. The hosts were incredible. We had an amazing breakfast. What…read morea beautiful, beautiful place in an incredible setting. We will definetly be back.

What a great place for a getaway! Peaceful serene setting. Great hospitality! Wonderful breakfest…read more Thank you Shirley

The initial check-in went well. We asked for a first-floor room. All they had was a handicap room…read moreso they gave us that. It turned out to be a large room which was nice, except that the AC unit (which worked well) was on one side of the room, and the bathroom is on the other, so it did not cool the bathroom very well. The room had a good cold frig and decent microwave oven. In fact, the frig would easily freeze everything if we wanted which was great because that allowed us to actually set it where we wanted. (At the hotel I stayed at before Comfort Inn, you could turn the frig as high as it would go and your food would only be cool.) The bed was extremely comfortable - one of the best I have seen in a hotel. This is a minor point, but we found three crickets in the room during our stay - one in the bed which my wife was unhappy with. Crickets don't normally bother me but their chirping in the room did get annoying. Though the TV reception in the room was good, the TV remote was indecipherable and there was no printed channel listing in the room. When we asked the front desk for help with the remote, they told us that all of their rooms have a variety of different televisions and remotes and they didn't know which one we had, so they couldn't help us. One of the worst aspects of the room was the low water pressure in the shower which made getting ready each day pretty unpleasant. I will never understand why hotels try to save a few pennies on water and end up making their guest's entire stay unpleasant. We only tried the continental breakfast one morning, but it was decent. This Comfort Inn had a number of large semitrailer trucks lining the entrance of the hotel every night, and most of the parking lot was taken up by big work trucks making it feel more like a truck stop than a hotel. Every night driving into the entrance, I felt like a mouse among a herd of elephants. The final issue we encountered which confirmed my low rating of this hotel, is that they NEVER cleaned our room one time in the four days we stayed there. On day three, my wife asked them to clean it... but it was not cleaned. On the fourth day, after we had been gone all day long, I called the Front Desk from my car and asked them to make sure our room had been cleaned before we returned. The person I spoke with started explaining their bizarre cleaning schedule - they only do a light cleaning the first day, they do some other semi housecleaning service every other day, and I think she said a full cleaning only every fifth day - something like that. I emphasized to her again that we had been there 3 days by that morning, and no one had cleaned our room at all yet. She said she didn't think the room had been cleaned since we left either, that the housekeeping staff had already gone for the day and if we wanted to speak with the Manager, we would need to call him... NEXT WEEK! I was dumbfounded. Sure enough, when we got back to the room, we found it had not been cleaned. Fortunately, we had just that last night to get through, and so used what towels we already had and piled the trash up on top of the already full cans. The next morning, just as we were about to checkout, housekeeping knocked on the door and asked if we needed anything. Though the Madisonville Comfort Inn has a few positive areas, the shower water pressure, truck stop feel and non-existent housekeeping will keep me from ever returning.

Room - handicapped shower floods the bathroom floor/showerhead is 8 feet in the air. They have a…read moreplace to lower it, but is broken./soap shelf is missing / mold on caulking Do not make your bed daily Breakfast -sausage was 95% black burnt. -first day they ran out of eggs. The lady came and brought potatoes, but put it in the same container the eggs were in which still has a little bit of egg in it. very unsanitary. gravy was burnt all the way around the edges. Second day eggs were there, but they were awful tasting. I don't know how they could mess that up. One small bite and threw them away. overall, the hotel is in a remodel, so the hallway carpet and new tile meet halfway down the hallway with a gap between them and hallway is half painted, not finished. but I don't think it's been worked on for a while that I could not say for sure but being in construction, it didn't look like it was active remodel room was clean in pretty nice shape besides the bathroom

I booked a reservation here today and the first time I could not reach someone. The second time I…read morecalled, someone picked up and I was able to get my reservation set for the next two days. When I got here, I found out that my room was a queen bed suite WITH A JACUZZI HOT TUB in a TV room (picture 22 of 79 on this Yelp entry). I felt like my bucket list had one more check mark. The lobby looks nice and they serve free popcorn! But then I found issues: The hotel room door is not properly set and so it rubs against the frame when closing it. This same thing happens with the bathroom door as well. The hot tub/ jacuzzi has three buttons, one of which was completely gone. The other two knobs, one was about to come off and the other just did not work. Luckily, this hotel is not on my dime, it is on my employer's; however, if I was a high tier rewards member and I got this room for points, I would be so mad! The area where the hot tub/jacuzzi is in does not have great lighting. One could sit in it and enjoy it if one allowed the sunlight to come in during the day; but there are no ceiling lights and the lamps, three in the room, are placed around the rest of the room as to not allow enough light to shine on the hot tub/jacuzzi part of the room. The room has a microwave and mini fridge, but no coffee maker! Good points: The cable is amazing though. Sports channels, Travel, History, etc. The suite has two t.v.s, one t.v. in the hot tub/jacuzzi part, which is a bit tough to turn on and find the cable option. One has to turn it on, go to live t.v. and press that icon. There are so many options as it has Roku, so Youtube, Netflix, etc, are at one's disposal (I just wanted regular t.v.). 10/01/2025 The breakfast this morning was not bad, but really minimum. There was gravy, biscuits, omelet du fromage (cheese omelet), bacon strips, and hash browns (look close to McDonald's ones). There is no prepackaged bakery products. They also have a make your own waffle section, yogurt in a fridge and a bowl of fruit (apples, oranges, etc.). I don't know, maybe that would be good for an economical hotel; however, I am used to seeing these items put in metal buffet containers (I guess to give the illusion that there is a lot of food). They also had one type of decaffeinated tea (which is great since I drink tea in the afternoon, but do not want to be awake all night) and hot chocolate packets (some generic brand of which I still have to do my research to find out). They had one green tea bag, which means they will have to replenish those soon? I want to really see if this hotel will rotate into some other items tomorrow. I will update. Coming back from my business trip from another city, later today, I had asked if they kept coffee machines in the rooms (I ended up getting another room because of the broken jacuzzi/hot tub) and this hotel does not keep any. The only way to get hot water is by the breakfast area. If it ends up finishing, one must tell the front desk. I needed my decaffeinated tea and this is one workaround I had to confirm. 10/2 So I checked breakfast today and they do not really rotate, as much as, make things look a bit different. I mean they had sausage links instead of bacon strips, which was a nice change. They still had biscuits and gravy and they still had the hashbrowns. They had scrambled eggs (probably egg beater) instead of the omelet with cheese they had yesterday. The room I had did not have any issues, it was more of a bummer that they could not find me an equivalent jacuzzi/hot tub room when I had told them the issues of the one I was in for the first night. Well, I hope they ended up fixing the jacuzzi/hot tub so a rewards member can at least get their points worth.

Awful experience! We booked a room on booking.command paid for the room through them. When we…read morearrived to check in was told we made a faulty reservation and booking.com supplied a fake credit card. Then told the next morning the night shift person didn't know what they were doing and we would get a refund. I have been trying to get a refund for a week now. Extremely knowledgeable and won't refund money they had no business taking because room was paid for in full before we arrived.

Recently finished our stay at Days Inn in Madisonville, and our experience had its pros and cons…read more As a whole, the hotel did what it was meant to and gave us a place to stay while in town. I figure the best way is to organize this in list format: Cons: - I wasn't SUPER impressed with the customer service we received at any point other than check out. At check in and when our room keys didn't work, we stood at the desk for 10-15 minutes before someone assisted us. Investing in a bell at the desk would take care of that, for sure! - The complimentary breakfast was pretty lackluster in comparison to other Days Inns we've stayed at. - The side doors around the building did not require a room key to enter, which was a tad concerning security-wise. - Upon check in, parts of our room didn't seem to have been cleaned. There were some black stains on our pillowcases, as well as crumbs in our bed. - A few of our outlets didn't work in our room, so my phone charged in the bathroom, lol. Pros: - Free parking that was more than accessible. We never had to park far from an entrance. - The pool is AWESOME. They aren't lying when they say "Olympic Sized". Try to make time to swim if you're staying there - The location is great, and close to mostly everything. Like I said, Days Inn did what it was supposed to do. The price was a plus, too, and I would say we got what we paid for. Definitely a no-nonsense hotel that I'd stay at again.

READ ENTIRELY!!! We booked two rooms here. This should be a $29.99 a night stay. It serves a…read morepurpose for an overnight stay BUT!!!!!!!! Our friends in room 149 found bed bugs!! They notified the Indian owners and immediately were told "thanks for telling us...". No offer to change rooms or refunds or anything of such. My friends had to stay another two nights there!! The breakfast is a JOKE! Hard dry biscuits and cold gravy. The egg is Pre packaged in a plastic wrapper. GET THIS!!! They blocked FOX News channel (#20) from their TVs. I'm assuming it's a Democrat thing. ** This is an assumption. **. The only good thing here is the Lucky Buffet connected to the hotel and a great restaurant within walking distance.

Hammack-Moore House is a lovely Victorian time capsule! The hosts are so friendly and our room was…read morevery clean. We stayed in the Victorian room with a private bathroom. The bed was a full and smaller than we are used to, but it was still comfy. The house is located in the heart of downtown Madisonville and is within a block of a coffee shop and many other restaurants and boutiques. Our breakfast was absolutely delicious!!! I took away a star due to the small bed sizes and train horns at night. Otherwise, it was a lovely stay and we WILL stay there again if given the chance!

Economical, easy to get to you with available parking. The bathroom sink had sink flies in it…read more There was a hole in the ceiling near the bathroom leaking black mold. They advertise coffee every morning but the lobby was locked almost every day.

Assuming the owner doesn't treat everyone that has a complaint or rather request like me, it's the…read moretypical "You get what you pay for" motel. Sufficient for a night or 2. If you want something cozy, clean, a little more modern, less rundown ... go somewhere else. I won't go back just because I don't ever want to deal with the rude, incompetent owner again. Whoever built or "fixed" this place: poor construction skills. Holes everywhere. Stained furniture. Dirt in every "obvious not obvious" corner. Hairs on the toilet seat, in the bathtub, on towels. Surprisingly, the white bed sheets were fine, and that's all that mattered to me. And no, those hairs weren't mine (black; I have red hair). When you sat down on the toilet (after a good disinfection by yourself, I recommend) it felt like you're crashing through the floor because it was so wobbly. Somebody tried to fix it with a little bit of cardboard. Toilet worked, shower water pressure was ok. Showerhead and mirror were too low for anyone 5'11 +. Bathroom had an odd smell, the vents were noisy. Upon entering the premises, first thing you saw was some messy looking storage room for paint and construction materials. It even had a sign on it that lead you to check in down the parking lot. I don't know why any good motel owner would want their guests' first impression be this room. Parking was no problem due to lack of guests. Pool was filled with dirt/soil. It's safe due to lack of foot traffic. Madisonville can be rough, but you're more off the freeway where there's nothing. If you need to get gas, food, or shop at Walmart, that's closeby. Walmart 10 min, a Cracker Barrel that you could walk to probably, ... It's quiet although the freeway is conveniently right there. When I checked in, the door to my room was wide open but after of a long day of traveling I didn't care. The door needed to be slammed from the outside and pushed hard from the inside to really shut and lock it. The next evening I came back to find my door being open again. Luckily, nothing had been stolen and everything seemed untouched. I could tell that the room hadn't been cleaned either, so I went to speak with the owner (and his wife as only staff), and requested that nobody goes into my room for the rest of my stay. I didn't want to risk anyone leaving my door open again and I just prefer it that way in general. (Side note: There was no "Do not disturb" sign to hang.) All hell broke loose. First, he denied that the door was open both times, basically calling me a liar. Then he insisted that nobody went into my room, therefore couldn't have left the door unlocked. So a burglar would leave my Macbook behind and a perv wouldn't touch my personal items?! I don't know if the owner doesn't respond well to females telling him what to do, or if he needs some training in hospitality, but he kept arguing with me and couldn't simply honor my request to not clean my room. It would have been so easy ... but this conversation escalated into a loud argument quickly, and ended with him following me to my door and me slamming it in his face. There were some men in the parking lot witnessing it all, incl. said open door. At some point he blamed it on the batteries of the key card reader, then he admitted he opened my door that morning but didn't enter my room as he thought I was still sleeping. That explained why my door was open: He didn't slam it hard enough to not wake me up. But it wasn't them, nobody else either, and they "have to" clean the room. Ridiculous. I didn't even care why or who - I wasn't even complaining although it is definitely an inconvenience (humidity and bugs got in) and safety concern (especially for a single female traveler). All I asked for, politely but firm, was that my room won't be cleaned. He became so defensive, aggressive, and rude, wasn't listening at all, ... I hadn't been this irritated, frustrated and simply mad in years! I stayed there only out of convenience (location and price, no nerve and time to move), although I'm sure every other guest would have checked out probably the first night.

Umm....it's cheap? It'll do in a pinch if you need somewhere to crash when driving and happen to…read morepass this exit. It worked for that, though honestly we didn't sleep too well because the bed was uncomfortable, the room was a bit dirty, the noise from the parking lot was pretty persistent. It didn't feel unsafe, and the folks working in the office were friendly.