Prompt, Professional and personable. Highly recommend! We…read moreneeded a plumber in a timely manner due to a leak in our water heater. We called and someone was out within the hour!

Rude robbery doesn't clean Didn't replace the part he told…read moreme he's replacing he just tied it up

Just had TGM Services in to replace a leaky outside hose bib. The day before they came, I…read morediscovered a leak in the ceiling of my utility room. TGM Services took care of both issues while they were here. They even cleaned up the mess from the ceiling leak. They went above and beyond what I would have expected. Great Job TGM Services.

I just had the best service call ever, and I'm a senior citizen! Ted and Vinny came to maintain my…read moreboiler, but also to determine why the heating efficiency has decreased. They were poking and probing for 3 hours to help me out. I know they weren't down there fooling around because I was called down into the basement to see and learn about all the tests they were doing and the results of each. Everything was explained by Ted, the senior technician. He also showed me other boiler items to watch out for and even provided me with a 3rd-party cleaner that I might consider buying to keep the system running well. Their charge for 3 hours' work was reasonable! I've used TGM Services for electrical and A/C work, too, and it's fixed or enhanced, and it always works going forward. I am grateful for these 2 guys. They are a blessing to the community. --Brian

Glen was a god-sent. I don't believe in God but if I did, Glen would be it. We moved into a new…read morehome, there was no heat on the second floor. Glen made an exception and traveled across the state to troubleshoot. He genuinely cared that the heat was not working and showed general concern for my family and my four month old. He is competitively priced, competent and takes pride in his work. I think he is a great exemplification of honesty, care, and respect when it comes to running a business. Incredibly please and then some.

Glen is friendly, polite and punctual. He was able to identify the faulty part in my heating system…read moreand was able to fix it quickly. Very transparent in sharing what the issue is and how much it takes to fix them. Will recommend for everyone. Last but not the least. He called me back the same day evening and made sure to enquire if everything works fine.

We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

My ceiling is leaking from the central air conditioner he installed and he has ghosted me won't…read moreanswer phone class or text messages

love these guys "matt was still smiling @ midnight". they…read morepromised they would get too me. i called @ 8 pm when the temperature in my home was reading 84 degrees. they came diagnosed the problem went back too their shop got the part came back installed it. matt worked with a flashlight amazing service anazing. thank you for your commitment to amazing service

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

Jason was very nice and completed the task of cleaning all 5 of my split units inside and the two…read morecondensers outside. The price was fair (middle of all quotes I received). He didn't try to sell me anything and all units are clean And in working order. He left the work area clean as well.

Air conditioning unit stopped working. They came out to check out the unit and repaired. Great…read morecompany to use. Highly recommend

I came home from a trip on a Sunday and my A/C was out. I called Climate Care (based on another…read morereview here) - they offered to either come out that day at the OT rate, or first thing the next (Monday at 7AM) morning at the regular rate. I picked Monday (since the weather was horrible and I thought the problem was in the outdoor part of the system). The tech was there on time, was courteous, professional, showed me what was wrong and how he fixed it. He informed me of what he was doing along the way, and made sure I knew more and less expensive options (when available) for parts he used. I would highly recommend this company for all HVAC needs. One thing to note here... they don't take credit cards - just cash or check.

These guys were great. Very responsive, professional and fair. I'm going to use them for all my…read moreHVAC needs for my home and recommend them to friends and family.

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Had an excellent experience with the Andover office, Sherri was great to deal with no issuesread more

My wife was concerned she thought she smelled Propane in front of the house. Called your contact…read morenumber and spoke to an operator who was rude and had such an attitude. You smell gas with the gas company they comes out no problem. Your company is gonna charge me $169 for a possible emergency. I'd rather call the fire department. Your operator states if there was a leak in the line that we would pay the expense. We didn't install the line we didn't dig the hole we paid you for that service. How do I get your tank off my property and cancel this contract.? The natural gas company would not treat us like this.

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.