I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

Like any behemoth that has no customer service number available, I despise any and every company…read morethat is too big to care about their customers. Even Chase let's you talk to someone in India! Which I also hate, but it's SOMETHING! Making monthly payments for 3 years and constantly get locked out of the portal. And of course, they have NO ONE to call after 4 EST because they CLOSE at 5 EST. Refinancing one investment property soon, with another bank. Closing on another in a few weeks - with another bank of course. I refuse to ever get a loan at a bank or mortgage company that; #1 doesn't offer a Customer Service Number ANYWHERE on the web, and #2 closes at 5 PM eastern. We're done. Contact Us CrossCountry Mortgage https://crosscountrymortgage.com ' About Us 877.351.3400 Fax: 440.845.3777 Corporate Office Address 2160 Superior Avenue Cleveland, Ohio 44114 Have a question? Looking for assistance? Trying to get pre- ...

if i could negative stars I could…read more WORST EVER !!!!! my mortage progress started in feb 2023 in august 2023 im still trying to receive the checks from my refinance in the correct amounts to pay my bills worst customer serbice ever I email and call every day no rectification I have just now filed a report and complaint with the fair trading commission

I have went to Mike Procaccio at American Midwest Mortgage twice when getting ready to buy a home…read moreand he made the entire process a breeze both times! As first time home buyers, my husband and I appreciated his guidance, frequent communication, and quick responses to any and all questions we had. We had such a wonderful experience with him when buying our first home, that we came back to him 4 years later when we were ready to move again. As expected, he did a wonderful job for us again. I will recommend Mike to anyone I know looking for a mortgage lender!

My husband and I are first time homebuyers and our loan officer, Lorrie Taylor was great. She was…read morevery good about emailing and texting us updates and explaining the many many details that goes into purchasing a home. My husband and I had tons of questions and she was always responsive. Sometimes texting/email early mornings or late nights. We always felt like we were on the same page and that she wanted to ensure a pleasant process for us. Our entire home buying process really did go smoothly and I felt confident working with her and for that we are extremely grateful.

Jim Schwartz was awesome to work with. As a first time home buyer I especially appreciate his…read morewillingness to walk me through the process of buying my first home. By the end of it all I felt confident and knowledgeable. He was on top of everything through the whole process, and never left me waiting for a response. He worked well with my realtor and title company and made the whole process less stressful for me.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

Horrible Business I…read moreused Crosscountry Mortgage 2 years ago and had an awful experience with Cassandra Hall. She was unresponsive to emails and calls and just generally unpleasant to work with when we could get a hold of her. I brushed it off because it was my realtor who took the brunt of dealing with her. Here we are 3 years down the road. The market improved a lot so we sold 8 months ago and I've started getting calls about cash out refinancing I don't believe that it's ethical to tempt someone who only has a little bit of equity to refinance into what would be a 3% increase in interest rate (that would be a wapping $600 increase in monthly payment for my situation of pure interest) Each time I was polite, but obviously the house was sold so I asked to be removed from there marketing list. The calls have gotten much worse this week 1-2 calls per day. Unique to my situation, I have business all over the state so I don't have the luxury of screening calls unfortunately. All around horrible experience. TLTR: Horrible service while working with them. 3 yrs later, they call relentlessly about refinancing even though the property is sold.

It's been 60 days and we still have not closed. Good luck getting anyone to care about helping. I…read morehave called 3 times, left my contact information with a representative and have never gotten a call back from anyone. Their lack of professionalism and concern is now jeopardizing the closing on our new home. The sellers of our new home are losing their patience and are about to pull out of our deal. If you want your experience to be stressful, If you want to work with people that don't return your calls, if you want to potentially jeopardize your future and hard earned money then this is the team to work with. We are trying our best to remain civilized during this process, perhaps that is the problem.