Overall a great company but be careful of your loan processor. Way too many simple mistakes…read morehappening over and over and it is making the entire process something I wish upon nobody.

We found the team at NVR Mortgage to be as great to deal with as any of the mortgage companies with…read morewhich we have ever worked. The only thing that surprised us (and we don't like surprises) is that our mortgage was sold before we had even made the first house payment.

Like any behemoth that has no customer service number available, I despise any and every company…read morethat is too big to care about their customers. Even Chase let's you talk to someone in India! Which I also hate, but it's SOMETHING! Making monthly payments for 3 years and constantly get locked out of the portal. And of course, they have NO ONE to call after 4 EST because they CLOSE at 5 EST. Refinancing one investment property soon, with another bank. Closing on another in a few weeks - with another bank of course. I refuse to ever get a loan at a bank or mortgage company that; #1 doesn't offer a Customer Service Number ANYWHERE on the web, and #2 closes at 5 PM eastern. We're done. Contact Us CrossCountry Mortgage https://crosscountrymortgage.com ' About Us 877.351.3400 Fax: 440.845.3777 Corporate Office Address 2160 Superior Avenue Cleveland, Ohio 44114 Have a question? Looking for assistance? Trying to get pre- ...

if i could negative stars I could…read more WORST EVER !!!!! my mortage progress started in feb 2023 in august 2023 im still trying to receive the checks from my refinance in the correct amounts to pay my bills worst customer serbice ever I email and call every day no rectification I have just now filed a report and complaint with the fair trading commission

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!

Highly recommended. A dedicated professional that will go the extra mile to meet your needs.read more

From the owner: At Greenly, we understand the ins and outs of mortgage financing and we understand the importance…read moreof savings. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great client service. We specialize in the following for all credit types, no money down programs, new and seasoned investors, 1st time homebuyers - Purchases (Conventional, FHA, VA) - New Construction (Primary & Investment) - Refinances - Home Equity Line of Credit (HELOC’s) - Bank Statement Loans - Investor DSCR - Fix & Flip If someone told you they can’t help you or you don’t qualify, then call us because we can and we will get you qualified! Chris Salem 440-477-8633

Gateway Title Agency is the way to go! With absolutely no knowledge of how to sell a home I was…read morereferred to Gateway Title by a friend. It was the best advice I ever got! They explained and gave me everything I needed including great support. Rachel and her staff are wonderful! You cannot go wrong with Gateway! Thank you all once again. Jan - Independence

Professional, knowledgeable staff. Great experience FSBO. I would highly recommend.read more

Not sure if this place is still in business or not but, I have a big bone to pick with them…read more My wife and I got married and wanted to buy a house in 2002, but we knew nothing about the process. We applied at various banks but were denied credit because my wife had missed a couple car payments years before I met her. We should have given up then. We lived in a Broadview Heights apartment at the time and our rent was about to be raised. We decided that the amount of the rent ($809/mo) would be about the same as a mortgage payment. (Hindsight: our initial mortgage payment (excludes PMI and property tax) was $1176/mo) Since we were denied at three major banks, we decided to give Jamestown Mortgage a try. We gave them our SSNs and all the other pertinent info. To our surprise, they pre-approved us! We were told we were pre-approved for a mortgage of up to $135,000. Since we had already been house hunting, we had a couple places in mind that we were considering seriously. Eventually, we bid on a nice 'looking' colonial house in Parma. After some negotiation, we made an agreement with the home owners on a price that was well within our $135,000 limit. When we returned to Jamestown Mortgage to finalize everything, they DENIED us for the conventional 30-year mortgage that we were 'pre-approved' for. They cited my wife's credit history as the reason. Why the hell didn't they say this BEFORE they pre-approved us? The world may never know. The slimy loan officer then offered us an 'alternate' loan option which included a 15-year balloon mortgage with a $5,000 prepayment penalty, a 9.75% interest rate and PMI. After discussing it, my wife and I made the biggest financial mistake of our lives. We took that stupid, idiotic, greedy, predatory 'alternate' loan because we knew we didn't qualify for a conventional loan. We should have stormed out, saved up more money and waited for the negative credit marks to disappear. Boy do I regret that day. A year later, we tried to refinanc the loan with a conventional fixed rate, 30-year loan, but we still denied. But we did quailify for a 7-year ARM loan. The rate dropped to 6.75%, but we had to pay $5,000 for the prepayment penalty on the first loan plus the $4,000 closing costs on the refinance loan. So we rolled those costs into the new loan. We then owed $9,000 more on our house than we initially payed for it! Jamestown Mortgage had our home (ficticiously) appraised for $150,000 at the time, so it 'looked like' we had equity. According to www.zillow.com, the highest my house has ever been worth is $143,000. Since going through this dreadful process and regretting it for years, we have both built excellent credit and have learned to do our homework and to be more selective when it comes to financial decisions. We also missed out on any and all first-time home buyer incentives as we did not become aware of them until after we moved in. You would think parents, friends or family or anyone would have given some 'tough love' advice on this process, but it just didn't happen and we asked the wrong people for advice apparently. That was just the loan! The other issue is we bought the house 'as is' from the previous home owner's and we didn't get it inspected professionally. Instead, I had my dad, who's quite handy, look at it. He said the foundation was old and it needed to be waterproofed. He gave us the thumbs down overall. The previous owners declared that the house had some water leakage in the basement. To this day, this has not been a big issue for us. However, the roof leaked, which they did not disclose. A year after living in the house, water began dripping from my bedroom ceiling onto my TV WHILE I was watching it. It turns out that the previous home owner had placed a bucket under a leak with some towels around it in the attic and it had finally filled up and began to slowly spill over. When I found this bucket, I was appalled because the home owner told a bold-faced lie about the condition of the roof. I subsequently remodeled the attic and replaced the entire roof. We have since identified a lot of electrical issues and the basement does need to be waterproofed because of the moisture in the walls and the mold it creates. The house was built in 1915, so it needs a lot of TLC frequently. Basically, it's a money pit. It's been eight years since that huge mistake and we've just now gotten past the point of having negative equity. I really wish I could take it all back, but I just wanted to write this to say that Jamestown Mortgage was NOT looking out for our interests. Instead, they chose the shady, predatory path that many lenders unfortunately followed. I highly recommend going to a normal bank for mortgages - like Third Federal. Don't do what we did. We made every mistake possible. And don't buy a house that's more than 20 years old. I always learn things the hard, expensive way. Don't be stupid. Do your homework.

I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

Jim Schwartz was awesome to work with. As a first time home buyer I especially appreciate his…read morewillingness to walk me through the process of buying my first home. By the end of it all I felt confident and knowledgeable. He was on top of everything through the whole process, and never left me waiting for a response. He worked well with my realtor and title company and made the whole process less stressful for me.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

I have went to Mike Procaccio at American Midwest Mortgage twice when getting ready to buy a home…read moreand he made the entire process a breeze both times! As first time home buyers, my husband and I appreciated his guidance, frequent communication, and quick responses to any and all questions we had. We had such a wonderful experience with him when buying our first home, that we came back to him 4 years later when we were ready to move again. As expected, he did a wonderful job for us again. I will recommend Mike to anyone I know looking for a mortgage lender!

My husband and I are first time homebuyers and our loan officer, Lorrie Taylor was great. She was…read morevery good about emailing and texting us updates and explaining the many many details that goes into purchasing a home. My husband and I had tons of questions and she was always responsive. Sometimes texting/email early mornings or late nights. We always felt like we were on the same page and that she wanted to ensure a pleasant process for us. Our entire home buying process really did go smoothly and I felt confident working with her and for that we are extremely grateful.