I was working with Dr Caitlin for a long time until I moved to a new city. Their office is calm,…read moreclean and you will always be greeted with a smile when you arrive. They honor their appointments and treat you with care. I especially liked how Dr Caitlin would listen to me and make sure I understood the protocol and lab results when I would have them. They have an online patient portal where you can see all results from previous labs, visit notes from the Dr and even message your Dr directly. I appreciated how Dr Caitlin felt so accessible and if I needed anything I could get an answer fairly fast.

I am so glad I found this place. Dr. Larsen is very knowledgeable and friendly. She put me on…read moremedications that my pcp didn't think I needed. I will def keep Dr. Larsen as my naturopathic as long as I am able to. The front desk staff is super friendly. They are prompt in emailing you back. Thank you.

Dr. Linker is amazing period! She is very attentive, knowledgeable and extremely supportive in…read moreanything and everything. She delivered my first baby 2021 and she will be delivering my second child this year as well 2022 at El Camino Hospital (health). Questions answered quickly and she is very sincere when giving you options and answers. Love her, and I hope she never retires! -Claudia R.

To book an appointment with Dr. Debra (OBGYN) is getting harder and harder as time goes by towards…read morethe end of my pregnancy. First I could not get an appointment with her but her nurse partitioner or her colleague one week before my due day, as I was told that she was all booked during that week. Indeed, when I saw her three weeks before my due day, she mentioned that she did have several available time slots for that week, she did not know why the reception told me she is all booked up! For my past Patrum appointment, she first canceled my appointment due to an emergency which is understandable, but instead of rescheduling appointment with her in a timely manner, the reception informed me an timely appointment (within 1 week) is only available with her nurse practitioner or I can book an appointment with her after TWO MONTHS!!! I have no choice but to go ahead with an appointment with her nurse practitioner who has not seen me once before. I was notified of the change about my appointment within only 30 mins of my appointment which has created a lot of trouble for a new mom. Last, on the rescheduled appointment day, she postponed my appointment time by 30 mins again. The unorganized booking system here brings me a lot of trouble in both physical and mental levels. I would never come back to this provider in the future.

I came here because my birth control (Nexplanon) needed to be taken out of my arm and then put a…read morenew one in. When I came in for my appointment there were 2 Women in the operating room. 1 of them was telling the other HOW to do the procedure. First it started off by a shot to numb your arm but it burns. They do warn you but it shouldn't of been this bad. They missed the correct numbing spot so i felt burning all through my fingertips and all up my arm. After they thought I was numb but i was just felling burning, they clipped a hole and dig into my flesh with the tweezers looking for the tip of the implant. I FELT EVERY SECOND OF THE TWEEZERS IN MY ARM. Then as i was crying for them to just pull it out they're like "Omg what's wrong? Are you okay?" like NO I AM NOT okay GET THIS OUT OF ME. then i'm done with this birth control fast forward to this friday i go to a better health care center and explained my tragic procedure that happened here to them they literally took care of me so well! It was insane i didn't know that this procedure is not supposed to hurt until i decided to go somewhere else.

Personnels are very rude and they don't know how to communicate. The nurse practitioner (Cynthia)…read moreand the medical assistant girl that I always see are both sweethearts, but the girls in the front are very disrespectful and rude. I had an appointment with them and I called them when I was in my car as they asked me to. The girl asked the covid-19 questionare from me and asked me to walk in. I walk in and say hi and she mumbles "I'm gonna send you a text message and there is a link there and you need to check in from there and the doctor will see you after" and I was like what? I just checked in on the phone you already asked me the questions. So the girl rolls her eyes for me and her co worker walks out to the waiting room and starts yelling at me with a super b***** attitude and repeats what she said like I'm def or something. Long story short I don't even know what text message she was talking about because I never received a text message! The girl just took my temperature and walked me in. I'm not trying to be Karen but th front desk assistants in this office need to be more professional and respectful to the patient.

Amazing IV. Great nurses all aground. Very caring and easy to talk to. Came on time, got my tiny…read morevein on the first try, out in less than an hour. Definitely the best in the Bay Area. I have tried others who stuck me as much as 3 times. This company has highly trained top tier nurses. Highly recommend this company.

I want to begin by saying that I did not receive IV services from this company, so I cannot comment…read moreon the quality of their nurses or care. Based on many of the positive reviews, I'm sure they provide good IV therapy. My review is solely about my customer service experience during the intake process, which ultimately led me to choose another provider. On Wednesday evening, my husband was feeling ill, and I decided to try mobile IV therapy for the first time. I completed the online intake forms, which included many questions about his medical history, medications, and other health information. Since my husband was asleep, I answered everything as accurately as I could but wasn't able to confirm every detail. After submitting the forms, I received an email that said: "Thank you for booking with Rev(IV)al Hydration. We have received your appointment request. Our team of medical professionals will review your submission and text you shortly to confirm availability and provide you an estimated time of arrival." Because the email said I would receive a text "shortly," I expected to hear from someone that evening. When I didn't, I assumed it was because it was after business hours and that I would receive a text first thing the next morning. By 9:30 a.m. the next morning, however, I still had not received a text, email, or phone call. Since my husband was depending on these services, I called the company to check on the status of our request. The representative explained that they don't send texts after hours, which I completely understand. However, I think it would be very helpful if that information were clearly stated on the website or in the confirmation email so customers know what to expect. He also told me that my intake form was incomplete. Again, I understood that could happen. What I didn't understand was why no one contacted me to let me know additional information was needed. During our conversation, when he learned that my husband is 75 years old, he commented that they don't usually take clients that age because it can be more difficult to start an IV. That statement surprised me because my husband has never had difficulty with IVs or blood draws, and it left me feeling that older adults might not be welcomed as readily as younger clients. Between the lack of communication about my appointment, not being notified that the intake information was incomplete, and my concerns about how my husband's age was discussed, I decided to use another mobile IV service instead. That company communicated promptly, made the scheduling process simple, and was happy to assist my husband. I hope this feedback is helpful. My experience may not reflect the quality of the services or care itself, but good communication before an appointment is just as important, especially when someone is seeking care because they are not feeling well. I also hope the company considers improving its communication during the intake process. A simple text, email, or phone call to let prospective clients know that additional information is needed--or that requests submitted after hours won't be reviewed until the next business day--would have made a significant difference in my experience.

Great location, great staff and physicians, good late appt times which is a bonus, and enough…read moreparking spaces for patients in the garage. Strange to see a Stanford clinic under apartments. Great facility which is beneficial for the residents that live by here. When they meant express care, it was express fast appt. Got to the point since they knew my symptoms. Friendly, honest and they care. Saw Dr Thanh K for an infection. Saw him before at the Stanford Palo Alto office, too for a foot injury and he was great and thorough. I would definitely come back here to see him and the staff again. [4R,2025]

This urgent care is fantastic and staff is very well organized. I highly recommend this for care…read morequality, staff, experience with the check in and overall very clean .

Excellent help from staff and physician with initial reason for visit. In addition, since I was…read moretemporarily without a primary physician, and Dr. Carlos Cruz spent additional time during his busy day to help me. With his intervention, I was able to schedule an appointment within ten days at a neighboring Sutter Urgent Care (San Carlos) to address a competing health issue. Without his intervention, I would have had to wait until September for an appointment. Great service and empathy!

I made a trek here since the doctor I needed to see was only available here at the times I had…read moreavailable. Parking was a slight hassle, given that they had some construction going on in the underground lot. Staff were helpful and attentive. Overall, an uneventful visit, which is a good thing when you are visiting a clinic. PS - for some reason, I can never get their wifi to work

I would recommend verifying credentials carefully before choosing this clinic for USCIS immigration…read moremedical exams. At the time of my visit (March 2026), I was unable to confirm Dr. Neema's authorization status as a USCIS civil surgeon, which is required to perform exams and sign Form I-693. My family of three was charged $2,400, and the process took about three weeks. Unfortunately, the paperwork was not usable for our purposes, and we now need to complete the medical exam again with another provider. I also requested a refund but have not received one to date. Sharing this so others can do their due diligence with USCIS beforehand and avoid potential delays in their application process.

I rarely write reviews, but this one deserves it. My visit to Dr. Neema Malhotra's USCIS Civil…read moreSurgeon clinic was the most frustrating and overpriced medical experience I've ever had. I went in for a simple USCIS immigration medical exam, and ended up paying $1,925 for two people -- far higher than any other clinic I contacted (most charge under $300 per person for everything). The staff used vague language and pushed me to pay for multiple "convenience" tests upfront, saying I could get a refund later if I brought records. That refund process turned out to be nearly impossible. During my first visit (Sept, 2025), I waited more than an hour before seeing anyone. Most of the interaction was with the front desk, not the doctor. My follow-up appointments were just as confusing -- I was asked to clarify signatures and even form barcodes while still not receiving the sealed I-693 forms required for immigration. After multiple visits and a month of back-and-forth, we left exhausted, out of money, and without the completed paperwork. If you're doing your immigration medical exam, please call other civil surgeons first. Ask for full pricing, turnaround time, and exactly what's included. You'll save yourself a lot of stress and hundreds of dollars.

I had the most pleasant of experiences here... I took my…read morebooster or should I say "Third Shot" Had no issues since the time I entered. Made an appointment on-line, showed up, parked and went in. Only got easier from here. The gent at the entrance asked me if I had an appointment, checked my temperature and directed me to the third floor. From my experience I'd say the staff are seasoned battle hardened COVID-19 veterans. The entire visit was seamless; they got the process down! In and out without a fuss, in no time at all. The nurse took my vax card, checked the information, informed me about the process; what vaccine I was getting and even showed me the dose before administering it. All the staff were polite and thorough. Just an easy and smooth transition. Cheers!

https://health.usnews.com/doctors/emily-moon-1516532…read moreScheduled an appt yesterday June 10 2026 about my eyes. Turned out i needed an appt for 3 serious issues. The retna maybe detaching, my ekg came back abnormal, and my thyroid glands in my throat were stolen. You need referrals to see anybody for anything. Dr Moon failed to put the referral in for my eyes, she turned in the ultrasound and cardio to which i called today and ALL of the appts i need they can't schedule for 2 fg weeks. Glad to see the health system is running so efficiently. I seriously hope, for their sake, that nothing serious happens before i can get seen otherwise i will file a fat lawsuit against Santa Clara Valley health center. This is not only the worst county to reside in but it's also the worst to get medical care. GREAT JOB scc. Dr Moon, i need the referral for my eyes that you failed to submit.