I am so glad I found this place. Dr. Larsen is very knowledgeable and friendly. She put me on…read moremedications that my pcp didn't think I needed. I will def keep Dr. Larsen as my naturopathic as long as I am able to. The front desk staff is super friendly. They are prompt in emailing you back. Thank you.

I was working with Dr Caitlin for a long time until I moved to a new city. Their office is calm,…read moreclean and you will always be greeted with a smile when you arrive. They honor their appointments and treat you with care. I especially liked how Dr Caitlin would listen to me and make sure I understood the protocol and lab results when I would have them. They have an online patient portal where you can see all results from previous labs, visit notes from the Dr and even message your Dr directly. I appreciated how Dr Caitlin felt so accessible and if I needed anything I could get an answer fairly fast.

Dr. Linker is amazing period! She is very attentive, knowledgeable and extremely supportive in…read moreanything and everything. She delivered my first baby 2021 and she will be delivering my second child this year as well 2022 at El Camino Hospital (health). Questions answered quickly and she is very sincere when giving you options and answers. Love her, and I hope she never retires! -Claudia R.

This is a very negative review for this doctor's office staff. They will waste hours of your time…read moretelling you misleading information all for the incentive of booking you with less popular doctors in the group! Specific examples: promising an appointment, confirming it and assuring you of its booking only to call you back to cancel and push you to book with a different doctor. Promising that you won't be linked to one doctor when that is not the policy - once you see one doctor at the group you're stuck. Imagine what it would be like in the case of an emergency! The sad thing is there are few protections for patients if the staff resents you for calling them out for bad behavior - avoid!! Hopefully management will actually contact me - but administration gave me the wrong phone number to escalate complaints too (i confirmed with another help desk at the hospital, you can't make this stuff up!).

I came here because my birth control (Nexplanon) needed to be taken out of my arm and then put a…read morenew one in. When I came in for my appointment there were 2 Women in the operating room. 1 of them was telling the other HOW to do the procedure. First it started off by a shot to numb your arm but it burns. They do warn you but it shouldn't of been this bad. They missed the correct numbing spot so i felt burning all through my fingertips and all up my arm. After they thought I was numb but i was just felling burning, they clipped a hole and dig into my flesh with the tweezers looking for the tip of the implant. I FELT EVERY SECOND OF THE TWEEZERS IN MY ARM. Then as i was crying for them to just pull it out they're like "Omg what's wrong? Are you okay?" like NO I AM NOT okay GET THIS OUT OF ME. then i'm done with this birth control fast forward to this friday i go to a better health care center and explained my tragic procedure that happened here to them they literally took care of me so well! It was insane i didn't know that this procedure is not supposed to hurt until i decided to go somewhere else.

Personnels are very rude and they don't know how to communicate. The nurse practitioner (Cynthia)…read moreand the medical assistant girl that I always see are both sweethearts, but the girls in the front are very disrespectful and rude. I had an appointment with them and I called them when I was in my car as they asked me to. The girl asked the covid-19 questionare from me and asked me to walk in. I walk in and say hi and she mumbles "I'm gonna send you a text message and there is a link there and you need to check in from there and the doctor will see you after" and I was like what? I just checked in on the phone you already asked me the questions. So the girl rolls her eyes for me and her co worker walks out to the waiting room and starts yelling at me with a super b***** attitude and repeats what she said like I'm def or something. Long story short I don't even know what text message she was talking about because I never received a text message! The girl just took my temperature and walked me in. I'm not trying to be Karen but th front desk assistants in this office need to be more professional and respectful to the patient.

Amazing IV. Great nurses all aground. Very caring and easy to talk to. Came on time, got my tiny…read morevein on the first try, out in less than an hour. Definitely the best in the Bay Area. I have tried others who stuck me as much as 3 times. This company has highly trained top tier nurses. Highly recommend this company.

I want to begin by saying that I did not receive IV services from this company, so I cannot comment…read moreon the quality of their nurses or care. Based on many of the positive reviews, I'm sure they provide good IV therapy. My review is solely about my customer service experience during the intake process, which ultimately led me to choose another provider. On Wednesday evening, my husband was feeling ill, and I decided to try mobile IV therapy for the first time. I completed the online intake forms, which included many questions about his medical history, medications, and other health information. Since my husband was asleep, I answered everything as accurately as I could but wasn't able to confirm every detail. After submitting the forms, I received an email that said: "Thank you for booking with Rev(IV)al Hydration. We have received your appointment request. Our team of medical professionals will review your submission and text you shortly to confirm availability and provide you an estimated time of arrival." Because the email said I would receive a text "shortly," I expected to hear from someone that evening. When I didn't, I assumed it was because it was after business hours and that I would receive a text first thing the next morning. By 9:30 a.m. the next morning, however, I still had not received a text, email, or phone call. Since my husband was depending on these services, I called the company to check on the status of our request. The representative explained that they don't send texts after hours, which I completely understand. However, I think it would be very helpful if that information were clearly stated on the website or in the confirmation email so customers know what to expect. He also told me that my intake form was incomplete. Again, I understood that could happen. What I didn't understand was why no one contacted me to let me know additional information was needed. During our conversation, when he learned that my husband is 75 years old, he commented that they don't usually take clients that age because it can be more difficult to start an IV. That statement surprised me because my husband has never had difficulty with IVs or blood draws, and it left me feeling that older adults might not be welcomed as readily as younger clients. Between the lack of communication about my appointment, not being notified that the intake information was incomplete, and my concerns about how my husband's age was discussed, I decided to use another mobile IV service instead. That company communicated promptly, made the scheduling process simple, and was happy to assist my husband. I hope this feedback is helpful. My experience may not reflect the quality of the services or care itself, but good communication before an appointment is just as important, especially when someone is seeking care because they are not feeling well. I also hope the company considers improving its communication during the intake process. A simple text, email, or phone call to let prospective clients know that additional information is needed--or that requests submitted after hours won't be reviewed until the next business day--would have made a significant difference in my experience.

Great location, great staff and physicians, good late appt times which is a bonus, and enough…read moreparking spaces for patients in the garage. Strange to see a Stanford clinic under apartments. Great facility which is beneficial for the residents that live by here. When they meant express care, it was express fast appt. Got to the point since they knew my symptoms. Friendly, honest and they care. Saw Dr Thanh K for an infection. Saw him before at the Stanford Palo Alto office, too for a foot injury and he was great and thorough. I would definitely come back here to see him and the staff again. [4R,2025]

This urgent care is fantastic and staff is very well organized. I highly recommend this for care…read morequality, staff, experience with the check in and overall very clean .

Excellent help from staff and physician with initial reason for visit. In addition, since I was…read moretemporarily without a primary physician, and Dr. Carlos Cruz spent additional time during his busy day to help me. With his intervention, I was able to schedule an appointment within ten days at a neighboring Sutter Urgent Care (San Carlos) to address a competing health issue. Without his intervention, I would have had to wait until September for an appointment. Great service and empathy!

My "doctor" had such awful fake eyelashes that I could not take her seriously. You have to question…read morethe judgement of a "professional " who makes such a choice.

I would recommend verifying credentials carefully before choosing this clinic for USCIS immigration…read moremedical exams. At the time of my visit (March 2026), I was unable to confirm Dr. Neema's authorization status as a USCIS civil surgeon, which is required to perform exams and sign Form I-693. My family of three was charged $2,400, and the process took about three weeks. Unfortunately, the paperwork was not usable for our purposes, and we now need to complete the medical exam again with another provider. I also requested a refund but have not received one to date. Sharing this so others can do their due diligence with USCIS beforehand and avoid potential delays in their application process.

I rarely write reviews, but this one deserves it. My visit to Dr. Neema Malhotra's USCIS Civil…read moreSurgeon clinic was the most frustrating and overpriced medical experience I've ever had. I went in for a simple USCIS immigration medical exam, and ended up paying $1,925 for two people -- far higher than any other clinic I contacted (most charge under $300 per person for everything). The staff used vague language and pushed me to pay for multiple "convenience" tests upfront, saying I could get a refund later if I brought records. That refund process turned out to be nearly impossible. During my first visit (Sept, 2025), I waited more than an hour before seeing anyone. Most of the interaction was with the front desk, not the doctor. My follow-up appointments were just as confusing -- I was asked to clarify signatures and even form barcodes while still not receiving the sealed I-693 forms required for immigration. After multiple visits and a month of back-and-forth, we left exhausted, out of money, and without the completed paperwork. If you're doing your immigration medical exam, please call other civil surgeons first. Ask for full pricing, turnaround time, and exactly what's included. You'll save yourself a lot of stress and hundreds of dollars.

This review is only for the lab. My primary care doctor Moon was great! My veins are small and I…read morealways request for the "butterfly needle size " - typically used for kids, when I need to get blood drawn. The person who was supposed to draw my blood kept missing my veins. After getting pricked a couple times and have her move the needle around my arm, and no blood was drawn, I had to stop. I was in pain and felt noxious from the thought of the needle moving around in my arm. It was very apparent she needed more training and was her Guinea pig. So, I decided to stop and not get my blood drawn there. After reading other reviews, I see a pattern. Will not come back here again and go somewhere else. I have never had issues getting my blood drawn in the past elsewhere.

My mom had been seeing Dr. Yin Aye at this location, and we have an extremely unpleasant experience…read morewith her. First of all, she speaks to her patients like the police is chasing her on the freeway. She overloads us with information and speaks so fast that we can't even understand what she is saying, and we speak English fluently. Second, we believe that she schedules extra appointments on purpose. She does not give good reasons as to why certain referrals, tests, etc... are ordered. A couple of times, the doctors that we have been referred to even questioned why my mom was even referred to their specialties!