The service and price was great, although please prepare to leave your car there for a few days.read more

Best experience in this garage! My elderly Mother and I…read morewere traveling from GA to NY and then to MA. We call it a blessing in disguise for breaking down in this town. It was recommended by a few local residence to take my truck to JR care repair and we are so happy that we did. my alternator let go, so I was loosing battery power, my heater died and it was cold and my truck was taking in cold air. My engine and batterie lights came on. JR and crew seemed more concerned that we were broke down and how cold it was for us without heat. they fixed everything on my truck plus topped off all fluids. he wanted us to arrive home safe and sound. I recommend this garage 100%. These guys are kind men too. I was pleased when I saw the bill being extremely reasonable. we went back with gift cards out of appreciation. Wendy and Lauretta

I would not recommend this place. I was originally quoted a little over $1,100 for a repair. Later,…read moreHaydee M. called to say the aftermarket part they ordered didn't fit, so they would need to order a dealer part, which would take another week to arrive. At no point during that conversation was it mentioned that the cost would increase significantly, yet there was no problem telling me they found another problem that needed fixed. When I went to pick up my car, I was shocked to find the total was over $1,800. That's a major increase that should have been clearly communicated beforehand. If I had been informed, I could have decided whether to move forward with the repair. Instead, I was put in a position where I had no choice but to pay in order to get my car back. On top of that, after looking up the cost of the parts, it appears they mark them up by at least 40%. Proceed with caution. People don't write bad reviews for absolutely no reason.

I have brought my 2007 Lexus RX350 here many times. First time was for a tire repair, second time…read moremy alternator went out in the middle of a McDonald's drive thru Cody himself towed my car to the shop and I got my alternator and radiator replaced for a very good price and without them trying to upsell me anything! Just a couple weeks ago I got new tires and tpms sensors put on. One of the best shops in Winchester! Definitely recommend

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

I brought a camper in to A-Z for a very unusual repair. I didn't have an appointment. It wasn't a…read morecamper problem, it was a truck problem. Alex and crew not only did an excellent job of repair, but they got it done early, and below estimate. I will be using them for all my automotive needs from here on out. I would recommend A-Z to ANYONE with an auto or truck problem! Thanks guys! Happy Holidays!

The service is what is expected to be. Honestly and affordable is extremely important to me and my…read morefamily. I ran over a deer carcass in the road and had a sound after. The looked at it and informed me that it was a bent bracket and the bent it back for no charge. This is the place to go for any automotive issues.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

We are new to the area -- based on a recommendation from a friend, I took both our vechicles in for…read morestate inspections and oil changes -- one on Monday, other on Tuesday. In and out in one hour -- super. Price was very reasonable. The waiting room was very accomodating, TV, and best of all free coffee and snacks. The front counter staff was friendly in scheduling the work and in checking in the days of the scheduled appointments. Very pleased -- if and when I need repairs on our car and truck, they will be who I will turn to.

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good