We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Came here to purchase a UPS (Uninterrupted Power Supply) box as it gets annoying at home when the…read moreouter flickers and it causes your computer to shutdown in the middle of what you are doing. At least now I have a little time to safely save and power down if we lose power or the power fluctuation causes a shutdown. Highly recommend going to their website and researching the item you want to purchase. I did this and just went to the store to pick it up. Option to mail it or pre purchase and pick up at the store. I like just waiting to get it and paying at the store.

I would give ZERO STARS if I could! I brought my iMac in for repair as it suddenly stopped working…read moreafter 3 months and would not power on. I was quoted a 2-4 week wait period for my device to be shipped out, repaired, and shipped back to store. It took this Best Buy location 3 days just to find a box to ship my iMac out with. I work in customer service as well and that alone would be unacceptable. After 4 weeks I received an email that my device was ready for pick up and scheduled an appointment. None of the appointment times really worked for me and I was tired of waiting. I tried calling multiple times to ask about a different appointment time or other options but Geek Squad is helping customers so they can't answer the phone and require you to leave a message. I then headed to the store in person to sort this out. When I got there the woman I spoke to was as helpful as she could be and tried to locate my iMac for me to pick-up. After about 5 minutes of her trying to locate my computer Chris comes over to inform me that the evening prior he received my repaired iMac but when he opened the box to inspect it the screen was completely broken. Chris said they must not have packaged it well enough and apologized that I showed up before he could contact me about the damage. Chris had already shipped the iMac back out for repair and quoted me another two weeks wait. A week later I received an email that I was being granted an exchange for my iMac and needed to schedule an appointment to complete the exchange. The link that was sent to me to set up an appointment time and once again when I called through to Geek Squad, using the extension they gave me, no one was available to answer my call. I left a message but ultimately decided because of previous lack of communication that I would just head to the store to either sort this exchange out or make an appointment. I had no problems with Geek Squad during this interaction. They processed what they needed to on their end and sent me over to the computer department to find a replacement for my iMac. The man that helped me there asked me about what had happened to the iMac I brought back and I shared my woes and frustrations. At the end of my tale he said "Well there's good news" which made me perk up because at this point I am ready for this whole thing to be resolved and over. Then he proceeds with "Your nose rings match your tattoos" which caught me totally off guard and I kind of froze. This response from this employee was completely unprofessional and rude. I had my teenaged daughter with me who very quickly clocked this interaction as inappropriate and expressed her discomfort to me once we walked away from this employee. I'm sure in this man's mind he was being kind but there is a time and place for that and it's not when you are on the clock helping a customer. My husband and I have been loyal Best Buy customers for years and even have the Best Buy store card. After this whole situation I will be more than happy to drive over an hour to the nearest Apple location where I can expect to have prompt, professional and respectful customer service.

Rob has always been helpful when I have asked a question. Ken P. sounds like the typical customer…read morethat wants to just ask how too on something he probably bought online. There job is to sell merchandise not answer issues for product you probably didn't buy there. Amazon is ruining local businesses and web sites like yelp give no way for someone to respond back.

The only thing they are interested in is selling you an expensive surround sound package. I went in…read moreseeking answers to an issue I was having and all the owner wanted to do was sell me everything new. Stay away from this one.

My samsung geer watch battery was not holding a charge, love the watch but was thinking of…read morereplacing it. Mr fix it too got it up and running without a problem, can not thank them enough.

They were very friendly, helpful and patient. My husbands Xbox kept shutting down and we had to…read morekeep going on and they took care of it. Highly recommend

Great they answer all questions of any type to do with iid it was a pleasure to do business…read morewith them very kind and courteous would recommend them to anybody

Hate to leave a bad review called twice and took my car in for estimate, Tony did try help but no…read moreluck, they said fiber optic line had a break in it and needed all new wiring or new system! I called later his partner was very rude and not very knowledgeable! Called Weathersfield sound system's and it was just a control module no break in the line at all! I tried to buy local , will never go back to this store , unprofessional and rude !

Ok, another shopping cart escapade. Was raining out and noticed the cart returned in the parking…read morelots were full. I figured it'd be a hit or miss if there were any carts in the store. Went in and safe there. First one had wheel stuck so hard to push, second one was the same. The third and last one dipped down as I pulled it as I saw it was missing a wheel. Luckily a customer leaving dropped their cart off so I was able to use that one. But others waiting after new were out of luck.

Targets gone down hill. their self checkout is pretty simple. just don't use a coupon, it causes…read morethe register to seize up. usually there's a cashier to help with this, but not anymore. I waited so long for someone to show up, I left, and I left my purchases behind because I couldn't complete the transaction. I'll have to learn to shop elsewhere. Go anywhere else but Target.