He is very gentle when using numbing injections. He pulled my tooth and I didn't even realize it.read more

I've been going to Dr. Satterwhite for over 25 years. He's a great dentist with a great staff. I'm…read morevery satisfied with the care I've received there!

Nicest Dentist and Staff, Dr. Ashton made my experience very comfortable telling jokes and…read morevisiting. Great dental work as well, thank you for being so nice.

If I could give his office rating a ZERO RATING I WOUL.D. A member of his reception staff was rude…read moreand condescending. She snapped at and threw paperwork back! She refused to see the patient after waiting to be called for an APPOINTMENT, not a Walk-in. Go there at your own risk. Maybe you should take an attorney.

Never again! I had some work done there to replace an old bridge. I was happy with the work for the…read moremost part, but the cost was outrageous! Fast forward about a month and my wife went there. She was told she had to get a full set of xrays including the whole mouth xray in order to be seen. Nobody checked or asked if insurance covered these xrays. Of course they didn't cover the full mouth xray. I received a bill and called to dispute. I told the person at Aspen that if they would have checked with insurance they would have known that they weren't covered and could have given my wife an option. They also tried to get her for $900 for a gum treatment. She went to a different dentist and it was $150? Don't go to Aspen! Ripoff!!!!

The worst dental office ever they disobey Osha laws they are scammers they do crowns when aren't…read moreneeded just to make monthly budget they treat black people sick and terrible don't spend your money here and the hygienist Rebecca cheated on her husband

My daughter has been a long time patient, 6+ years. We have had the same insurance with Delta…read moreDental. Never a problem although there was one thing that I always paid out of pocket, not a problem. Go for the annual check-up/cleaning in June 2023 , give them my insurance card, no issues and the person taking the info didn't say anything. Two months later I get a bill for the full amount. Thinking they hadn't submitted for payment I decided to wait another month to see if the bill reflects insurance payment. Another bill still shows I owe the full amount. I call and they tell me they will check. They finally let me know that they still accept Delta Dental but not the level of insurance I have and that my insurance provider should have notified me. After talking to the provider to tell them I'm sending in payment and will try to work out something with insurance, they went ahead and turn my account over to collection. My check was written and mailed that day. The end of the following week I get a letter from a collection company and I explained I already mailed the check the prior week. Six month later I get a follow up letter from collection company with a printout that shows $0 balance but I still owe the collection fee of $70.50. I guess shame on me. I should have known that the provider changed the level/type of insurance that they accept from Delta Dental. But then again, that was a business decision made by the provider not me. Lesson learned, just because your insurance has been accepted for the last six years don't assume that it is still good now. Always check with the insurance company and provider before each and every visit. Don't assume this provider is looking out for your interest.

I went to adjaia a couple years ago. Needed a couple crowns and a couple veneers. When I went to…read morehave the work done the plan mysteriously changed to 4 crowns. I left. It turns out all I needed was 4 veneers. Someone was in the office who lost a crown after 3 months and they were treating them like it was their fault. Sketchy!

The staff, skilled and personable hygienists, Dr. V, (and I can't not celebrate Dr. Amazan). They…read morehave a great team that provides a comfortable experience!

First time going here. I asked for a preventative dental cleaning which is covered by my Dental…read moreinsurance. They confirmed that there will be no co-pay before me scheduled for an appointment. I was surprised during checkout that I am being charged $77 for a "Dental Cancer screening" and a Flouride varnish ($37). The RDH was not transparent when she offered this. WTF. I would not comeback.

I called to see if the provider is in contract with Aetna Medicare Enhanced and they couldn't tell…read moreme if she is or not to drop by the office with my Insurance Card so they can check. A provider should know who they are in contract with because just because they tell me they take Aetna doesn't mean they are in network with my policy. Very disappointing.

Been here before just down right stupidity the hygienist has no clue how to do her job and they…read morereally don't have the women dentist name on the building front door just a old male dentist who left the building in the 90s plus they are rough they shove this plastic metal thing down tightly on ur gums to inflict pain and caused me an abscess and they want me to go back absolutely no, all they do is X-rays and cleanings, Don't even do fills or anything else! also a sibling went here and she told the dentist about dental pain and this women then tries to fill cavities in with freaking super glue who does that? Well it caused my sibling several root canals at a emergency dentist this place needs some looking into from the health department and shut down because this is insane about how they choose to say we are dentists. Plus my sister is still suffering dental damage from them and we both rather find another dentist away from Danville IL because this people need shut down.