Dr. Shea saved the day for me 3 days before my wedding. I don't live on the island and walked in…read morewith an allergic reaction and he was more than willing to help me. He and the front desk staff were so nice. I highly recommend them!

Where to start with this review, it's awful!…read more Let's start with appointments. Made an appointment received 4 email confirmations. When we arrived we were told "this office doesn't treat without a referral" We were told they had called for one, and they then said they called twice while I waited in the waiting room, got an answering machine and they left a message. Huh, so I dialed the same number and spoke to my doctors office manager, on the second ring, and referral all set, handed them my phone so they could get the confirmation. Maybe that's my doctor's bad, so okay. While I waited I could see into the office area via the glass window. I was surprised how clearly these people hated their jobs, hated the patients, eye rolls, nasty negative behavior, and not to me, I watched as an elderly woman said she was being taken 40 minutes after her scheduled appointment-not an apology that I witnessed. And dirty! Dirty string wallpaper that must have been hung in the 1970, outlines on the wall of where once furniture stood. ....and all of this comes from the top down, when I went in to the office of the doctor, she was the nastiest woman. My husband and I laughed about it for the remainder of the afternoon, because it was comical how bad this place was and how rude the doctor was. She is getting her own yelp review. It wasn't my doctor's first choice, but I chose it for the location.

The Falmouth office is gross. The smell of mold hits you when you first step in. The technician…read moreended hitting my eye during a certain test and did not even acknowledge it, even after I winced & had to sit back in my chair to rub my eye. The doctor barely listened to what i explained to her. When all was said & done, we ended up having to pay for a visit that should have been completely covered because of an error THEY made.

I had an excellent visit, yesterday, at Waterbury & Olson Optometry as a first-time/new patient --…read morealbeit [embarrassingly] spacey on my end. Holly, at the front desk, was super friendly and helpful. She did a great job of making me feel comfortable and welcome -- explaining everything as we went. Dr. Waterbury was also very kind, knowledgeable, and funny. I've had glasses since I was in kindergarten...and am 30 now (so you can imagine the amount of doctors I've visited). Dr. Waterbury is the most thorough (and youngest, ha!) eye doctor I've been to -- he gave his professional opinions and had legitimate reasons backing them up...all the while cracking jokes in between. And hey look, Doc! Now you can say you're the #1 Yelp-rated Optometry Practice in Falmouth! FREE advertising! ;)

Everything about CCVision is great From the receptionist to…read morethe dr assistant s to the Drs themselves It runs like a smooth running machine Thank you for your services My husband also had great service I have been a patient for over twenty years years Jackie Soltys

Casey at Falmouth's location is amazing. Casey went above and beyond to help us from appointments…read moreto rebates!! Companies need more employees like her! Best vision center. Thank you!!

My doctor retired. I was told that they would make an appointment with a new doctor, they never did…read moreafter a year and now an appointment is four months out. This happened to someone else I know. Sad after 20 years of appointments. I guess nothing lasts forever. I will be finding someone new even if I have to wait six months. They do not deserve 1*

My appointment on June 10th, 2025 did not go as smoothly as usual as far as the scheduled time…read moresituation.I arrived a few minutes early for my 10:15 A. M. appointment. At 11:15, when I had not been called in for a technician, I became concerned and went to the front desk to notify them that I had no communication regarding my appointment. A very kind and concerned OCB employee followed me to question a technician who had not received any information about my appointment and it was surmised that there had been a glitch in the system. I was told I could wait longer or reschedule, but a very sympathetic technician intervened and agreed to prepare me for my exam. Tayla Gimblett went out of her way and added to her already busy schedule to accommodate me. Tayla was professional and kind and she should be commended. My sincere thanks and appreciation go out to her!

busy office but, the people there were excellent. life…read moreisn't perfect but in terms of good / bad, I considered it a magical experience. your mileage may vary. thanks guys.

Took my client for cataract surgery today & the wait room for the ppl needing surgery was standing…read morerm only! Very small area & def not enough chairs! I stood while my client naturally sat. Intake at desk was pleasant enough & done in timely manner. But once you're in there, your time means little to them. I was told it would be about 2 1/4 hrs, which gave me time to get to my clients spouse to be of use there. Things went south from there, as I rushed to get back by the 2 1/4 mark, despite not getting a call. It was about a 40 min drive, so the 15 min ahead of time call, would not have helped someone that far away. I get back there after my rush, only to be told she's not ready & they'll call. I waited a while, back to the desk & asked if I had time to go to get coffee. No prob. Gone around 1/2 hr. Told again she's fine, just not ready yet. It's now well over the 2 1/4 hrs I was told it would be. By the time she was finally out, it was 4 hrs 40 min! HELLO? I was told, it's surgery....nothing is guaranteed to be on schedule. Even my client felt rushed to get out, once she was in recovery. We both had questions, but were told there was a sheet we could read on the post op at home. The nurse just kept moving her OUT. She said it was like a cattle ranch w/all the commotion & being rushed away & out, once they were done w/her. So, it's OK for them to tie you up all day long & have you miss another appt, b/c you were under the impression you'd be out in plenty of time...But it's not OK for you to question anything. Follow up is tomorrow. Supposed to be a quicky in another office location for the Dr. I'm not counting on anything quick, or timely w/them. Oh, they have a sign warning ppl not to verbally abuse their staff in any way...It will be a costly mistake. Apparently they've had unhappy patients who voiced their displeasure in the past. If the follow up is anything like this colossal time guzzler today, I'll be back. ;)

After moving to Falmouth we needed to find new primary care doctors, so I chose to seek services…read morethrough Emerald Physicians at the Falmouth Hospital. The primary care doctor I chose was Dr. Wathier. I recently had my first visit with the team at Emerald and overall I was pleased with the services. The staff at this primary care office was great. The nursing team were well informed and told me about all of the additional services they have through the office. When it came time to meet Dr. Wathier, the visit was short (maybe five minutes), but he seemed knowledgeable and professional. The only downside to my most recent visit was the wait time. I had a scheduled 10:30 appointment and didn't leave the office until almost 12. The majority of that was spend waiting in the lobby and speaking with the nursing team who were filling in the awkward wait time with non treatment related convrrsations.

Dr wathier does not care a bit about his patients. It's all about time and money! For my physical…read moreyearly check up he actually told me he had 15 minutes to spend with me, and in that time it seemed like I was just wasting his time. If I could give him a zero Stars I would