Dr. Todd and staff are exceptional. She takes her time during exams and even fit me in in an…read moreemergency when she was literally walking out the door for vacation. I feel my eyes are being so well taken care of and the selection of eyewear is incredible. Highly recommend.

Dr. Todd gave a good exam, not overselling exams or test. very pleasant. when I called and asked…read moreif they accepted VSP, I was told yes. giving only 3 Stars because that was only partial disclosure. They accept VSP for exam only, not for glasses. I would have appreciated full disclosure since my purpose of the call was to determine if they accepted VSP for both, not realizing I needed to be more specific. I offer this just to be aware.

I've never had any indications for eye disease, so I've always felt comfortable having an…read moreoptometrist provide my vision care exams. Having moved to the area recently, I reached out to this office, as it was located within LensCrafters, a custom I'm familiar with off-Cape. Since it was my primary visit with this practice, they took close a look at my retina and macula with an advanced Nikon mapping device, which avoided the need for eye dilation drops. They now have a history they can refer to during my next visit. The Dr. was patient with the process of optimizing my prescription. Although I haven't received my new glasses yet, I have confidence the prescription will be a welcome fine-tuning for these next few years. I would return to and recommend Dr. McQueen's practice for a very thorough exam and prescription.

I like Dr McQueen, enough to travel well out of my way to return to his office. I've been to see…read morehim three or four times for my eye exams and have always been pleased with the results. Initially I went to him a few years ago because I needed a new glasses prescription and his office was convenient at the time. I continue to visit him because I like the very thorough exam I receive from his friendly technician and him, the up-to-date equipment in his office (no dilated eyes!) including a magic laser exam that shows everything going on in your eyes! His office is located within the Lenscrafters at the euphemistically named "Festival Mall" right on Iyannough Road in Hyannis. You won't see the (strip) Mall from the street, and the office is at the entrance next to the Pier One, so plenty of close parking most days. What keeps me from giving 5-stars is the check in procedure, where the staff person recited my name, phone and full address loudly enough for another waiting patient to sit up and take notice, only to greet me by name when I sat down to wait. I would expect that while HIPPA rules may not apply to an eye exam, simple common sense would, and the staff could minimize the privacy invasion. Otherwise, pretty simple and polite check in and out. I'll be back.

Contacts had been delayed and they were able to hook me up with samples to last until they got…read moredelivered. Both the staff and optometrist were respectful and kind

Came in from out of town and ran out of contact lenses. Bayview Optometric was able to help out…read moresame day. Good people all around.

I had an excellent visit, yesterday, at Waterbury & Olson Optometry as a first-time/new patient --…read morealbeit [embarrassingly] spacey on my end. Holly, at the front desk, was super friendly and helpful. She did a great job of making me feel comfortable and welcome -- explaining everything as we went. Dr. Waterbury was also very kind, knowledgeable, and funny. I've had glasses since I was in kindergarten...and am 30 now (so you can imagine the amount of doctors I've visited). Dr. Waterbury is the most thorough (and youngest, ha!) eye doctor I've been to -- he gave his professional opinions and had legitimate reasons backing them up...all the while cracking jokes in between. And hey look, Doc! Now you can say you're the #1 Yelp-rated Optometry Practice in Falmouth! FREE advertising! ;)

My optician (Kim) was VERY helpful when I selected my frames, and quite wonderful when I…read moreencountered some problems with getting the fit of my new glasses "just right". I did not see the optometrist here, but my wife has seen him at least twice over the years and has been quite pleased with all aspects of her care.

We are new in Cape Cod area and needed eye care. We found Puzio Eyecare in Harwich after some…read moreresearch. We are very pleased to report Puzio Harwich was astounding!!! Every one was terrific. A special mention for Melissa. We highly recommend Puzio eye care Harwich

I wanted an eye exam, because I could not see as well as I could before with the glasses I was…read moreusing. My ophthalmologist was in New York and I would not be back there for some time. My father's ophthalmologist was in Hyannis. He spoke highly of the doctor so I called his office and asked for an appointment to get an eye exam. The doctor was not taking any new patients, because he was retiring. He told me to see Dr. Bodrie in Sagamore, closer to where I was staying. Dr. Bodrie is great. I have gone to him for several years and have only the best to say about him. My eyes have had some concerns, not every day problems. He has diagnosed the issues I have had over the years and we got them fixed. Today, my sight is fine, and in so many ways it is due to Dr. Bodrie.

My family and I have been patients of Dr. Bodrie's for years. My experience with him is always…read morewonderful and he has seen me through my transition from occasional glasses wearing to full time contact lenses. He is always diligent in answering any questions you may have and making sure all of your concerns are addressed before moving forward. Scheduling is generally pretty easy and he is hardly ever running behind so wait time is minimal. While my experience with the Dr. has been extremely pleasant, I struggle to say the same for the interactions with his office staff. Each time I call or visit the office, I always leave feeling argumentative and defensive after conversing with the office. I called prior to an appointment explaining I was 10 minutes behind schedule as a meeting with a client ran late. I was rudely informed that "young people have no respect for anyone" and that I was rude to waste her time and keep her waiting. I was prepared to reschedule my appointment if needed, and was attempting to politely explain an unavoidable issue and was offended she would say I was wasting HER time. It was the Dr's schedule I had inconvenienced! When my dog chewed the arm of my new frames, I visited the office to see about sending them out for repair. I was rudely told that I should keep my dog away from my glasses and that they couldn't be repaired, I would have to purchase new ones. End of discussion. I looked up the manufacturer online, sent them out, and they repaired them at no charge aside from shipping and handling. Lastly, I ordered a new pair of frames online and called to verify my prescription. I was told that I didn't need to get it over the phone, and it would be sent to me because I would need a paper prescription anyway before I could order. False. I confirmed I did not need the prescript, could just enter online - and she laughed as she read it off to me. She said it was a waste of her time as it wasn't going to process. Weird. Wearing the new frames as we speak. While I love the doctor, I find his office support to be exhausting. There is no need for the misery around simple office procedure. Get it together, ladies.

i made an appointment because my other eye dr was booking months out & i really needed a new…read moreprescription. i waited for an hour after my scheduled appointment to be seen, they moved me from the waiting room into an exam room as if i was going to be seen and i just sat in there forever, i honestly think they forgot about me. there was barely any patients too so i don't know why i was just sitting there. dr didn't really address my concerns or wants. just disappointing

I was a patient in the Mansfield office for years. I moved and use the Plymouth location now…read more I've always been happy with them, but more recently, I wanted to extend my heartfelt thanks for the exceptional service provided in fixing my old glasses. Your dedication to ensuring my eyewear was not only functional but also comfortable and fitting perfectly was truly appreciated. It's rare to find such attention to detail and care in today's fast-paced world, and your efforts did not go unnoticed. Thanks to your expertise and skill, my glasses feel like new again, and I couldn't be happier with the results. Thank you for going above and beyond to help me.

I am traveling and these people could not have been more helpful. Patricia, Stace and Wilbur were…read moreso patient. Actually made my visit so much fun! The Dr. who completed my eye test was great as well and knowledgeable. I will have my glasses soon and I could not be more grateful. Thank you so much all!

Great staff, greeted when I walked in which is always nice. Three employees were busy with clients…read moreso I cruised around and looked at frames, I was approached after finishing with another client in a timely manner. I had selected 2 frames and asked if they had any other suggestions and tried several other frames. I purchased the first frame I selected and I'm very excited to receive my order next week. The staff came around and offered their opinion with my permission which I find helpful and the other clients as well, it was a wonderful experience and I would suggest this location and company.