Dr. Ella Khan is simply wonderful. She takes the time to listen to my concerns and always making…read morethe best recommendations. She truly cares about her patients and even taking the time to keep a video appointment even when she was sick, just to meet and do my annual review. I can't say enough about what a great doctor she is. She is so knowledgeable and caring.

Dr Khan is one of the most caring doctors I have had the pleasure to meet as a patient. She listens…read morecarefully and takes the best of care. There is simply no better doctor for a primary doctor and I appreciate her more than words can adequately express. I would recommend her without a second though. She is knowledgeable and takes the time to make sure her patient have the best of care.

I was thoroughly pleased with my experience with Dr. Simon for two years, and happy that I had…read morefound such a good doctor. The only thing that I didn't like was that she retired in 2022.

I had been a patient of Dr. Simon until my employer increased the health insurance premium that i…read morehad to change providers. I was terribly sad to leave such a caring, thorough and knowledgeable Doctor. Dr. Simon really got to know my history; took the time to listen to my concerns. I truly felt she went beyond most. Hoping negotiations with health care improve and the costs are manageable so I can be her patient again.

Dr Wallace is a great PCP, very good listener, very meticulous when assessing the patient symptoms…read more Very busy but so far I have been able to get timely appointments when scheduled with time and using the waiting list.

I had a new patient appointment with Dr. Wallace. San Pablo Rd (the main road leading to this…read moreclinic) was closed in one direction for over 10 min. so I was stuck. I called the Sutter number listed for this location from my car to let them know what was happening and they told me they'll let the office know and no problem. Sutter has a 15-min late policy which allows them to cancel your appointment if you're late. I walked in 14 minutes into my appointment time. After checking in and waiting to see the doctor, I was told that Dr.Wallace decided to cancel my appointment. I was shocked! I asked to speak to Dr. Wallace, but I was told she needed to leave early that day and was filling out paperwork. I waited to speak to the clinic manager and complained that my appointment should not be cancelled because a doctor wants to leave early on a Friday afternoon and that I was not technically late. She explained that I was, because the checking in process took about 2-3 minutes. I had a time sensitive medical reason why I needed to see a PCP and waited weeks for that appointment. I was crying uncontrollably in the lobby and requested again to just speak to the doctor briefly, but she refused and did not care. It is a terrible feeling to deal with a medical problem and feel that no one is willing to help you. I cannot imagine that a doctor who treats any of her patients in this careless way can be an effective or empathetic caretaker.

Dr. Ram was fine during the visit. Unfortunately, she is part of the Sutter Health system, which…read moreseems to be out to defraud their patients in any way they can. I went in for a standard physical and ended up being charged $247 for a (20-30 minute) doctor's office visit in addition to the $435 for my preventative health visit. They charged me the $247 because the doctor wrote a prescription for a minor problem I mentioned that took less than 5 minutes. In fact my whole visit including the preventative care portion took less than 20 minutes. After much arguing, Sutter finally reversed this fraudulent bill. My wife and my children have all had similar situations where Sutter significantly overcharged us. Dr. Ram herself is okay, but Sutter Health is a fraudulent organization out to overcharge you. Stay away!

Dr. Deepika has a very calm and happy presence which makes you feel better already. She makes sure…read morethat all your worries are addressed and pays close attention to everything you are saying. Her appointments are not rushed which is hard to find in US healthcare system.

Dr Boothby has been amazing to work with . She goes above and beyond for her patients ! I am a…read moremedical equipment rep and she does paperwork in a timely manner

Dr. Lo is the best primary physician I have had- she is smart and thoughtful in her approach to…read morehealthcare. She asks the right questions to get to any underlying causes and importantly takes the time to get to know you. She has helped me lower my blood pressure and improve my overall health. And I absolutely love her functional medicine approach to healthcare.

I have an autoimmune disease and started seeing Dr. Lo as my primary because she worked to…read moreunderstand the root cause, rather than just symptoms to help support my ongoing health. Dr. Lo is always available and easy to reach. She responds quickly and really cares and takes her time with me. When I have an appointment with her, she's always on time and doesn't make me wait. When meeting with me, she takes her time, asks good questions and wants to know how I'm doing overall, not just for what I'm there for. I can't express enough how caring and supportive Dr. Lo is. She really supports me and my health holistically and as a whole person. I highly recommend Dr. Lo and have sent many friends and family to see her who have provided similar feedback.

I am sharing the experience I had with Dr. Diamond over a decade ago. I had chronic pain in my…read moreright thigh/groin area ever since someone slammed into the front of my car while my foot was on the brake, several years prior to seeing Dr. Diamond. I learned only long after that, that the impact of the accident had torn the labrum of my right hip. Unfortunately, my labral tear was not visible to doctors inspecting the x-rays, MRIs and other imaging that was done, and despite my pain and disability, I was denied a hip replacement at that time due to lack of sufficient arthritis. I was forced to pay out-of-pocket for decades of massage therapy, and it was a massage therapist who first suggested that I might have a torn labrum. During the months in which I saw Dr. Diamond, she recommended Pilates, but the pain I was having disabled me from doing them. At a later visit, she shared with me her recent reading of an article about chronic patterns of nerve pain sent by the brain, that can occur without an actual injury being present. She indicated that she thought that was my problem. It bothered me that she seemed so certain that I did not have a real injury, just because I could not prove it with imaging. The final straw came when, at another visit, she told me that after an insurance claim, most people's pain clears up after the claim is settled!!! While other doctors were unable to locate the problem, Dr. Diamond was the only one who displayed such certainty that I had no actual injury, not to mention insulting me with her theory that my pain would abate after an insurance settlement. (I got a mere $2K which covered about 1 year of my 2 decades of monthly massage therapy!) I never saw Dr. Diamond again. Twenty one years after the injury, a doctor at UCSF finally saw my torn labrum in some more recent imaging. By this time arthritis in that same joint (and no other) had grown to the degree that I was offered a (long-overdue) hip replacement. The surgeon's surgery notes also note the removal of the "previously torn labrum." Although, I still have some (hopefully temporary) thigh pain from the recent surgery, my groin no longer hurts and I can do things I haven't been able to do for 22 years. This is a re-writing of an earlier review to make some parts more precise and accurate, and to let Dr. Diamond know that I have suffered over two decades with a REAL injury even though I could not prove it at the time. To be fair, I gave Dr. Diamond 3 stars in this one so it doesn't affect her ratings more since I already gave 1 star in the old review (that Yelp won't let me edit nor remove). But I hope she has learned never again to assume that someone does not have a real injury (or disease) just because she doesn't see the proof. "Do no harm," includes not adding insult to injury.

I saw Dr. Diamond for the first time this past Tuesday. The moment she entered the room, I felt…read morelike I had known her a long time. Dr. Diamond is friendly, humorous and listens very carefully. She will also give you any referral you need! Dr. Diamond read through my chart later Tuesday evening and called me with a few insurance and health questions. Aside from my pediatrician, she is one of the most personable doctors I have found. Starting October, Dr. Diamond will only be doing primary care on Tuesdays and Fridays which is a bit of a bummer but that's OK. Very convenient office she works in though, just blocks from my house! I highly recommend Jan Diamond!!

After spending thousands of dollars on tests, appointments, and supplements, I am left worse off…read morethan when I started. Every appointment runs about 15-45 minutes late. She never knows anything about my case until I come in. If I need to email/phone about anything, her response is attacking (like there's something wrong with me if I have an adverse response to a medication and that upsets her or if there is an issue at the pharmacy, you are on your own). She is worth seeing if you can't get help from your GP and try lots of others. I did get one diagnosis from her that came from a test no one else would run. But if you have a complicated case and need someone who can keep atop of it, this isn't your doctor.

I've waited awhile to write this review. I thought perhaps I would see the experience in some new…read morelight with time, however, it has not changed. Marcey was 45 minutes late for our first appointment. I understand being unavoidably detained. However, she did not acknowledge the lateness, or apologize. When I met her inside her office, I realized that she had been the person who had come through the waiting room laden with shopping bags. I initially overlooked this, wanting to focus on getting help. Later I wondered how unavoidable the delay was. This was an auspicious beginning of the professional relationship. (As a health provider myself, I would not have handled lateness in this manner -- but, I wanted to give her a chance.) The most problematic aspect of her treatment, and the reason I left her care, had to do with demeanor. She was distant, lacking compassion, and judgmental. I felt worse after leaving her office. In terms of her clinical treatment, she offered no additional understanding, information. I have seen many western practitioners as well as eastern and alternative care practitioners, valued both, and have received great care from many. I am not a challenging person, nor a particularly challenging medical case. There are a small number of doctors I've encountered over the years whose care stands out in my mind on a continuum from unpleasant to harmful. Unfortunately, she is one of them.

Came here recently due to an issue I was experiencing with my ears. I had called in originally to…read moresee if they were able to fit me in for a last min appointment, and thankfully they had a physician's assistant who was able to see me the next day. I had changed insurance due to a recent job change, so I was a bit apprehensive going to a different health care professional from my former primary care physician. But thankfully the process was pretty smooth. After having completed the extensive line of questioning posed to me during the initial phone appointment, they gave me a few pages to read and sign when I first arrived and I was good to go in fairly short order. They have a security guard in the front who asks you the standard COVID questions and has you use hand sanitizer, but I was a bit surprised there were not acrylic barriers protecting the receptionists and nurses behind the desk from incoming patients. Everyone I encountered during my visit was very friendly, and the PA took his time to listen to my concerns and addressed them accordingly. Parking is readily available for free in the lot outside. And overall the area felt pretty safe, clean, and spacious.

I had a new patient appointment with Dr. Wallace at this clinic. San Pablo Rd (the main road…read moreleading to this clinic) was closed in one direction for over 10 min. so I was stuck. I called the Sutter number listed for this location from my car to let them know what was happening and they told me they'll let the office know and no problem. Sutter has a 15-min late policy which allows them to cancel your appointment if you're late. I walked in 14 minutes into my appointment time. After checking in and waiting to see the doctor, I was told that Dr.Wallace decided to cancel my appointment. I was shocked! I asked to speak to Dr. Wallace, but I was told she needed to leave early that day and was filling out paperwork. I waited to speak to the clinic manager and complained that my appointment should not be cancelled because a doctor wants to leave early on a Friday afternoon and that I was not technically late. She explained that I was late, because the checking in process took about 2-3 minutes. I had a time sensitive medical reason why I needed to see a PCP and waited weeks for that appointment. I was crying uncontrollably in the lobby and requested again to just speak to the doctor briefly, but she refused and did not care. It is a terrible feeling to deal with a medical problem and feel that no one is willing to help you. I cannot imagine that a doctor who treats any of her patients in this careless way can be an effective or empathetic caretaker. Obviously this clinic is pretty bad also from all the 1-star reviews.

Katrina is a wonderful doctor. She listens and I really feel like we have a collaborative…read morerelationship. She keeps up to date on the latest medical treatments, so I always feel I am getting the best care. I really feel like she is my ally when it comes to my health.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.