We always find what we need here for a great price, tools aren't high end but suffice for what we…read moreneed them for. Service is always quick and hassle free. My dad loves this place so we usually get gift cards for him. They make a great gift!

Asked the manager to go in the back and verify that a tool was actually not there, even though the…read morecomputer said it wasn't. He had just gotten truck that day. And all of his people was busy, but him he was in his office, while his people were working. Simple request from a 66 year old man. He stated he just didn't have the time.

It's a hardware store, got what we came for. Not really much else to add, clean inside, neat.read more

Very good selection for whatever project you're working on. Unlike the big box stores, you can buy…read morejust one screw, washer, or nut, and don't have to buy a box (then have leftovers). Price may be higher than the big box stores, but the value is worth it. I do miss the knowledge staff from years ago though.

I go in I order I go pick it up at the back i'm elderly, so it's good that the young kids are…read morehelping in the stores and helping the customers like they're supposed to be instead of hiding out somewhere all the guys that's ever loaded. Anything in the car for me has been nothing but polite, and did their job.

Purchased 2 yds of bulk soil at Raytown store. First, they delivered and dumped crushed rock by…read moremistake, then same back with the soil. However, it was 80% sand mixed with a little soil. Tried to use some and after water, no drainage and it is hard like cement. Called the store and it supposed to be " pulverized topsoil???? STILL awaiting a call back from the manager. We have 3 yards of unusable materials in our driveway.

They have great customer service and I can spend hours in there no matter what project I'm working…read moreon!

Great finds every day. What you need for that home project. From screws to door knobs.read more

We needed a specific type of new door from kitchen to mudroom. What do I know about doors? Nothing…read more What does M & M know? Everything! I popped in last Saturday morning with my toddler so I needed this errand done quick... and poof! They knew exactly what I was talking about and led me to my color options. I was in and out their doors in 5 minutes. In the future, with more time, I'll explore the store more - it's really cool and is a place where I can be inspired to take on another project! Sarah M: so domestic right now.

I was looking for #117 siding for my house and fortunately M&Ms website said they usually stock…read morethese pieces. I contact them and it was like pulling teeth to get information on whether they had any stock or pricing. Couldn't be bother to give either and said I could come in and have a look around.

Got a text saying they were giving $10 gift card for every large bag of Hill Science Diet, so my…read morehusband & I decided to stock up. We get there & get approx 150lbs of Hills, but when we get to checkout, they acted like they never heard of this deal. They had to call several people over to discuss this including the manager who said there was no special. Showed him the text & he said it was only the weight reducing ones applied (nothin in the text or ad says that) after much debate & a line full of people later. I got a $5 mail in rebate. They refused to do anything else & were very rude about it. We've spent over $1000 a month there for years, However we won't be back. I will update after my husband gets done talking to corporate.

On Saturday may 1st 2017, I visited your Owasso, OK location to purchase some pneumatic wheel…read morecasters. After installing them on Sunday May 2nd around 3:15 I successfully inflated 3 of the 4 tires. The 4th tire was defective. It was something as simple as a pinched tube. I went to the Broken Arrow, OK location because it is closer to my house. I brought the complete defective tire/caster with me for just a simple exchange for one in working condition. The clerk called over a woman by the name of Lisa. Lisa informed me that all returns and exchanges required a receipt. I asked her if she could just call the other location to verify the purchase, rather than forcing me to drive 23 miles and about 30 minutes of my time for proof that I did in fact purchase a defective product. She told me that "they" are told from "high up" to enforce this policy of yours. She further explained to me that if she accepted this exchange she would be "written up". So I drove the distance for a receipt, then drove to my residence and then back to the location to make a full refund of all 4 tires. If I am going to be treated like this, I do not want you to have my business. When I did drive all the way back to Owasso, Jeanie was deeply apologetic for my inconvenience of dealing with this because I was sold a defective product and that I was being treated this way. On my return visit to the Broken Arrow location Marie just glanced at the receipt and promptly gave me a full refund. She offered the receipt back to me, but I had already made a copy for my records. Total cost of your pneumatic tires: $97.98 Miles driven: 50 Time wasted from being turned down for an exchange: 2.5 hours Savings from purchasing 10" pneumatic casters from a competitor: $29.82 And if I did get a defective product, I can just simply show my emailed receipt.

Buyer beware! This guy sells damaged goods under the pretense of it being new in the box. Refuses…read moreto take responsibility and tries to blame the customer for his merchandise being broken. Total con job!

Would not do business with this store. Very dishonest, rude, and unwilling to correct an issue. Was…read moretold something was "brand new" but found out the product had a defect (not implying they knew before they sold it) but were very unwilling help resolve the issue. Would not recommend.

Me and my partner own an outdoor renovation company and have been looking for places to get some…read morequality tools without breaking the bank however this experience was wild. We got to the register at 4:50 the system shut down and they were scrambling among themselves to take the payment for some reason. they started complaining about how WE made them close late(5) . After being at the register at 4:50 I didn't get my receipt till 5:10 which was followed by an employee making the comment "I'm late for my appointment" absolutely ridiculous, rude, and completely uncalled for. Their prices might be reasonable but their customer service and attitudes were atrocious. Due to them rushing us out the door after the system we forgot our phone there, so if we go back and it's not there now you know the kind of integrity they have as well. I'm not one to ever be worked up but the way my man and I were treated was horrible

I've been there many times for years. Everyone is helpful and friendly. For the guy who left his…read morewallet at home that's on you. To give them a bad review for your mistake you need a crying towel.