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    Janele Stratton Designs

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Janele Stratton Designs

    Home interior design

    Balcony addition

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    Alice Lane Home Collection

    Alice Lane Home Collection

    2.8
    (25 reviews)

    I placed an order with this company on April 13,2025 based on their advertised 6-8 week delivery…read moretimeframe. That timeline was not met, and the overall experience has been extremely disappointing. I reached out on May 7, 2025, and was assured the order was in transit. That turned out to be untrue. On June 2, after following up again, I was told the item was just being shipped to the receiving warehouse but they were "still within their 6-8 week timeframe". Then on June 6, I was informed there were issues with the delivery company and that the order was essentially lost, but no further updates were ever provided--despite promises that they would be. After contacting the delivery company directly, they confirmed they never received the item as of June 10, 2025, and that the claims about delays on their end were inaccurate. At no point was I offered the option to cancel, nor was I asked if I still wanted the item after the significant delay. There was no apology, no explanation, and no offer of a discount or resolution. Deliveright did not receive the order until after the 10 week mark. I eventually filed a chargeback and submitted full documentation to my credit card company, including all emails, chats, and call records. I also cited the Federal Trade Commission's guidelines, which state that sellers must either ship within the promised timeframe or get the buyer's consent to delay--neither of which happened. Looking at other reviews, it's clear I'm not alone. I hope this feedback helps improve the company's customer service practices and serves as a warning to others considering placing an order.

    Do not purchase anything online from Alice Lane. If you have to make a return they charge a 20%…read morerestocking fee and charge you a $15.00 shipping fee! It is a borderline criminal activity and they are going to keep about half of your money. I order from many online stores and have never found any to be so greedy. Order at your own risk!

    Brianna Davis

    Brianna Davis

    5.0
    (3 reviews)

    12/1/2013 I read an…read morearticle today which stated that buying a home is one of the three most stressful experiences you will encounter in your life. Upon reading this article I felt the need to comment on my stress free buying experience using Brianna Davis as my realtor. Just to get an idea of what an amazing realtor Brianna is, let me first paint you a picture of who I am. I am a type-A driven, very picky, and often anxious guy who expects people to perform at a very high level (at/or approaching excellence). When they underperform, I'm not afraid to let them and their companies know that my expectations have not been met. Here is a list of things about Brianna that were great: 1. She is punctual. 2. She quickly returns e-mails and phone calls. 3. She is a great resource person and has knowledge of where to refer you for answers if she doesn't have them. 4. She is great at forming relationships with sellers and buyers, and everyone else intricate to the process such as lenders and title officers, to ensure that her client's needs are met. 5. She has a background in interior design, so she can tell you the potential of any space. 6. She is organized, detail oriented, and thorough, and is great at helping things to happen in a fast and chaos free way. MOST IMPORTANTLY: 7. She is not pushy at the risk of getting you into a place that you are not happy with in order to make a quick sale. My search for a home lasted approximately six months. During that time, I saw a lot of wonderful homes, but I was looking for something absolutely perfect. One month ago Brianna found that perfect place for me. I fought her on it a little at first, because it was getting late in the day, and I was tired, but Bri told me, "You need to look at this home, it is not going to last in this location and at this price". She was right, it had been on the MLS for 1 day and was about to have an offer, my offer. Though it was late, Bri wrote the offer up for me that night. 2.5 weeks later, I signed the closing papers for the house of my dreams, and moved in that same day. I have nothing but good to say about my experience using Brianna Davis as my realtor. If you want to have a great home buying/selling experience, I would recommend that you give Brianna a chance to make that happen.

    I read an article today which stated that buying a home is one of the three most stressful…read moreexperiences you will encounter in your life. Upon reading this article I felt the need to comment on my stress free buying experience using Realtor Brianna Davis, of cityhome COLLECTIVE. Just to get an idea of what an amazing realtor Brianna is, let me first paint you a picture of who I am. I am a type-A driven, very picky, and often anxious guy who expects people to perform at a very high level (at the level of or approaching excellence). When they underperform, I'm not afraid to let them and their companies know that my expectations have not been met. In a competitive job market, this type of feedback, whether good or bad, is priceless to a company. So here is a list of things about Brianna that were great: 1. She is punctual 2. She returns my calls promptly 3. She will find you answers if she doesn't know them 4. She is great at forming relationships with sellers and buyers, and everyone else intricate to the process such as lenders and title officers, to ensure that her client's needs are met. 5. She has a background in interior design, so she can tell you the potential of any space. 6. She is organized, detail oriented, and thorough, and is great at helping things to happen in a fast and chaos free way. MOST IMPORTANTLY: 7. She is not pushy at the risk of getting you into a place that you are not happy with in order to make a quick sale. My search for a home lasted approximately six months (refer to #7). During that time, I saw a lot of wonderful homes, but I was looking for something absolutely perfect. One month ago Brianna took me to that perfect place. I fought her on it a little at first, because it was getting late in the day, and I was tired, but Bri told me, "You need to look at this home, it is not going to last in this location and at this price". She was right, it had been on the MLS for 1 day and was about to have an offer, my offer. Though it was late, Bri wrote the offer up for me that night. 2.5 weeks later, I signed the closing papers for the house of my dreams, and moved in that same day. I have nothing but good to say about my experience with Brianna Davis, and her company, cityhome COLLECTIVE. Keep up the good work Bri and cityhome COLLECTIVE.

    Janele Stratton Designs - interiordesign - Updated August 2026

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