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Janes Surveying

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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ALTEA Land Surveyors - Our logo.

ALTEA Land Surveyors

(5 reviews)

St Peters

I learned that my land survey for my fence had been done already at my house purchase closing, but…read morethat they had only put corner flags in. Altea never communicated with me when the survey would happen or reach out to explain the work order or what to expect, so this was all a surprise. With a 3.5 acre property four corner flags won't suffice to build a fence. My title company said that I'd get the survey in the mail and suggested I call Altea to walk the property line with me so I could mark it myself and said that survey companies do that all the time. I called Altea to request this and they said they'd send someone out Monday to walk the property lines with me. I said, great, I'll mark the line as we go and was happy to be able to get to work! But the field worker came out and did not show me the property lines. He showed me where the corner flags are (which I'd seen), but informed me he had no permission to use any tools to actually see the lines between the corners and show me that - the whole reason for his visit. Two of the were flags already on the property before their survey, and a new flag offset on one side 50 feet from a corner, with no corner offset on the other side so there's no real telling where the corner is. And still I had no way to know where the line between the corners actually sits. Meanwhile, I also never received the survey in the mail. I called the owner while the field worker was here to ask that they let him do what he came out here to do, and the owner steadfastly refused. So I begged her to let him at least do one small section of the boundary near the house, and she flatly refused, unless I paid more for them to place the flags on the line, though she had a skilled worker at my house already. I wrote all this up in a review here on Yelp and in Google and gave the one star they deserved. A week later they called in response to the review. They sent a field worker out again with instructions to walk the property line with me and provide 4 line stakes (lol) in addition to the corner flags they'd found. Thankfully the field worker recognized that I would be unable to actually build my fence with just the info four line stakes would provide so he took care to show me the lines between and even tied a few unofficial tags in trees. He actually seemed interested in helping. And they did email me the survey that second time. So I finally got the info I need, but the company owner didn't do it because it was the right thing to do, she did it to get me to remove the negative review. So I'll up the star rating from one to three - I eventually, after some disappointment and aggravation I'd rather not have experienced, got what I needed, but I am not super impressed with the whole experience.

This morning my wife called me at work because there was someone in our front yard digging a hole…read more She asked if I had hired someone to do work at the house. I had not. She went outside to ask why he was damaging our lawn, and he explained that he was performing a survey for a house four doors away from ours. I asked my wife to put me on the phone with him, and I told him he did not have permission to dig in our yard and asked him to leave the property. I then called the owner of the company, who argued that her surveyor has the legal right to enter private property and dig if necessary to complete a survey. That is not completely true. It is only true if there is no other way to complete the survey. My biggest issue is that no one knocked on the door beforehand to explain what they were doing or why it was necessary. They just helped themselves to my front yard. Even after my wife asked him what he was doing, he gave vague and dismissive answers and went back to digging. After we kicked the surveyor off our property, he was able to continue the survey without the use of our yard. This proves that our property was not necessary for the completion of the survey. There is a big difference between "necessary" and "convenient." Property rights are important and homeowners deserve communication and professionalism.

Janes Surveying - landsurveying - Updated June 2026

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