I was shopping around for more competitive insurance. For my re-introduction to State Farm, I had…read morethe pleasure of working with Natalie M. She was patient and responsive to all my requests and questions.....she was very helpful and we quickly found a bundle of coverage that fully met my needs and my budget.

Amy is a sharp shooter, knows the business backwards, forwards, inside and out, sideways, up and…read moredown. Phenomenal staff! I love the customer service.

I moved from the San Francisco Bay Area to Detroit in 2021. I was still living in California when I…read morebought my house and I had to arrange for insurance while still out of state. Having never lived in Detroit prior to this home purchase, I had no idea what to expect my insurance premium to be. I had renters insurance through Liberty Mutual and so I assumed I would just convert that policy to a homeowners policy. Wrong! When I got the quote from liberty to insure the house, it came in at $15,000 a year! Even the customer service representative thought that it must be a mistake. It wasn't and other insurers I subsequently contacted were also very high with their quotes. Rapidly getting discouraged and expecting this to be the norm, I was throughly surprised when I contacted Pam Mowatt State Farm agency and received a quote for about 1/3 of what the others had quoted me. I didn't hesitate to place my business with State Farm Insurance and I have been with them for 3 years and have never regretted it. Pam and Robin Pedica are just great to work with. They routinely check in with me and annually set up a meeting to go over the policy and together we search for discounts. This year, when my policy was scheduled to go up considerably ,Pam was able to spot an opportunity for me to get a major discount by bundling My policy with an auto policy and it was really a surprising difference in price. Had she not taken the time to do this and explain it to me, I never would have known and would have continued and just had to live with the large price increase at renewal .Pam And Robin even took time to help me with an insurance matter I had with a different Carrier that had nothing to do with state farm, but they advised me and even took a look at some of the paperwork to make sure I was being treated appropriately by the other insurance Carrier. I think these guys are fantastic and I won't go anywhere else because truly, they have earned my business.

A truly amazing agent - she handles everything so well in an efficient and professional manner. I…read morehave never had any issues with billing, service, or rates because of her intricate knowledge of the industry. I know I'm always going to be taken care of when it's Pam Mowatt!

KirstenDenise And The Team Are Truly Awesome They Truly Care About Your Needs And Will Go Above And…read moreBeyond To Give You Amazing Service I Worked With Denise I Felt Like Family This Is What Taking Care Of Business Should Always Look And Feel Like They Are The Very Best Part Of StateFarm Like A Good Neighbor This StateFarm Is There...

I worked with Lauren Edwards a this office, and she was really great to work with. She was very…read moredetailed, and was happy to explain, and answer all of my questions. She always responded very quickly, and was very polite, and happy, throughout our entire interaction, all while saving me money on my insurance for my home, and cars. I am very happy to have had the opportunity to work with this office, and feel like I am a member of the State Farm family, not just a policy #.

Hannah helped me set up my tenets and auto insurance. She was awesome - extremely friendly and…read moresuper helpful!

She is a very good agent and helps me same so much money. She is kind and helpful and works very…read morehard. I am very impressed!

Terriable agent. Communication non existing. Worsts agent. Spent close to 20 years with State Farm…read moreand she dropped my coverage because I did not answer a call that they were requesting my daughters birthday. Stay away from this agent

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.

Mike's office is great!! They are always attentive to any questions or concerns that I have.read more

I cannot thank Will from DDI enough! He continues to find me the best insurance possible at the…read morebest rate. I have my home, autos, and boat insurance all taken care of by him. Plus, DDI is so active in the community. I love them for that.

Excellent service! I love their office--it's welcoming and professional. They handle both…read moreresidential and commercial needs with impressive speed and efficiency.