I'm only leaving one star because I have to.. First of all, I feel bad because I usually only write…read moregood reviews; I have worked in customer service my entire life and know mistakes happen. I am forgiving, allow second chances, and move on with no hard feelings. It took me a day to write this so I could chill out from being so angry.. Please feel free to read my original (well.. edited original) review from last April. The final product looked beautiful and my stylist was super sweet. However, I should have taken it as a sign before my hair was even touched to RUN. The owner talked in a demeaning tone to my stylist while I was in the chair - unbelievably unprofessional. I felt sorry for her and it was awkward. The stylist apologized several times. No worries.. the overall appointment was fine. The girl just started working there and I could tell she needed customers. I was willing to give her a chance, as anyone deserves. The owner called me multiple times after my cut and color review (April 2016) and begged me to change or delete my review because it was hurting business. I talked to her and she left me messages, but the sole focus of her calling was so she woukd look good on Yelp. I try supporting local, small businesses and agreed that I would change my review after the service was rendered. She kept begging, and I insisted the review would be edited to reflect satisfaction after the outcome. The owner personally agreed to reimburse me for my dress, which was around $80-90. I declined because I didn't feel right about it, so she offered to do any service(s) I wanted and that she'd personally do the appointment and see to it that everything was made right. I wrote down that our last conversation was 4/28/16. She wanted me to come in right away to provide the service, but who needs another cut and color that soon? I explained that my hair naturally is blonde and I tend to only color my hair 1-2 times a year at most, and usually in late winter when my hair darkens. She said that was no problem and to call when I was ready to set it up. Good. I was happy with that. In my mind, I knew my experience should be great and there'd be no hard feelings. Things happen. She owned that and was trying. Fast forward to this week. I left a message Monday (the salon was closed) for her to call me so I could redeem my service. She left me a voice message yesterday saying "uh yeah. We need to talk about that" and chuckled. My immediate thought was it wasn't good. I called back late Tuesday afternoon. Her tone was sour and she said that it has been over a year so she couldn't do it now. I told her I documented our conversation as the very end of April and that I mentioned at that time that it may be many months and into late winter (Jan. or Feb.) before I came back. She denied that and kept saying she'd give me a discount but not free. I asked what the discount would be and she said a mere 15%. Soo... for a service that cost me $80+tip, a ruined dress of $80-90, and compensation was to pay again to save 15%. I remained calm and gave reasons for why I found this unfair. I know she wasn't the stylist who did my hair, but running a business has give and take. She got really rude and was firm on 15%. There was no compromise or willingness to make it right. As a customer, I was appalled by her lack of empathy or desire to try to satisfy a customer. Is the customer always right? Absolutely not. My wishes were reasonable. I told her to forget it and I'd go elsewhere. I said the conversation clearly wasn't going anywhere and it wasn't worth the frustration or time dealing with it. I have cut my losses and will never return. To Soheila who will read this... It won't surprise me at all if you call and beg me to edit or delete this. Nope. I edited my first post when it wasn't warranted, but after multiple rude interactions, zero satisfaction other than keeping a reputation, something has got to give. I would have nothing but good things to say any time a business cares enough to do the right thing. No loss. There are plenty of great salons who treat ALL customers with respect and courtesy. When I find a great place, I tell all my family and friends and will be loyal only to that establishment. That, Soheila, is what establishes loyalty with clients and creates referrals from word of mouth. Unfortunately for your character, it certainly is a poor way to resolve issues. Pick your battles and don't always have to be authoritative and "right." Wrong. You lost an understanding, forgiving client, who will tell others to avoid this place. Sorry, stylists. I bet you're wonderful; however, this is pathetic for an owner to act this way and back out of a verbal agreement. DO NOT GO HERE! See Pictures

My sister-in-law booked this salon's services for her wedding. First, I want to say that the…read moreactual hair and makeup technicians that came to the wedding location day-of were wonderful, but dealing with the business owner was an absolute nightmare. Soheila is her name. After negotiating a total price for hair and makeup services for the bridal party, she kept trying to add on additional fees for random things - constantly...for example..the contract was finalized and she came back saying that to make "her day less stressful" she wanted to show up an hour earlier...but then she "needed" to charge more than we agreed. We said absolutely not. That was not the only time she tried coming back after the contract was finalized to try and add on fees for things she had never previously mentioned and that we DID NOT agree to. Also, after the final payment was made (100% of the contracted fee was paid) she charged an additional 2 fees to the credit card we used. NO authorization was given to her to save our credit card information (which is illegal) or to put through additional transactions without prior approval. I don't normally leave reviews unless the service I receive is incredible, but I'm making an exception in this instance because I would never want another bride to have the experience my sister-in-law did. She was actually brought to tears during her dealings with this business owner. Be careful when considering working with this business. They nickel and dime for random things that weren't previously discussed at all. I would demand a written contract with all fees included prior to paying a penny, and would include language in the contract that no additional charges will be added after the contract is finalized without prior WRITTEN approval by the client. DO NOT let them take advantage of you, like they did us.

"I'm absolutely thrilled with my experience at Shiloh African Hair Braiding on MLK! Michelle was…read moreincredibly talented, efficient, and detail-oriented, exceeded my expectations!!! The staff are warm, welcoming and super friendly, The salon was spotless. Prices were very reasonable!!! Highly recommend!" . I'll definitely be back!"

I have been in Fl for 5yrs and this is the first time that I have found a braiding salon that I am…read morevery with, the stylist was very gentle with my head and finish in a timely manner. I think I have found my Braider. Thanks Shiloh African Hair Braiding.

Great hair cut. Professional staff and knowledgeable. Loved my haircut! I also walked in and was…read moreseen immediately.

I have used at least four different Great clips salons in the Tampa Bay area. Before beginning with…read moreGreat clips I only had three stylist over a 15 year period. I say that so you understand I don't change people who are doing a good job. When I first went to a Great clips several years ago there was one particular lady there who was really good, listen to my needs and address them correctly. She moved on to bigger and better things in her life. For a year after I tried different salons without very good success. 5 years ago I found an independent woman in her own shop through a friend who was extremely good. She made my hair which is not easy look very good and maintained a great condition throughout my experience with her. That lasted for a little over 2 years. She ended up retiring due to injury. By chance I was told about Steven at the carrollwood Commons Great clip location. After not being very satisfied years ago with Great clips, I decided to give it a shot with Steven. I've explained all this so you'll understand how serious I am about this opinion. Steven is one of the best stylist I have had in 25 years. He not only listens to my concerns, he communicates back to me so that I understand he gets what I'm saying. Then he proceeds to produce exactly what I expected to see in the mirror. I could go on for an entire page of how professional courteous and talented Steven is. But I think I've gone on long enough. I will close just saying I highly recommend carrollwood Commons Great clips and particularly Steven. Five stars no less.

Tosin is amazingggggggggg. She's extremely knowledgeable. Will share a ton of helpful information…read morefor you . She's going to show you proper technique for each stage of doing your hair from shampooing to styling. Very professional. Answers every question. And made my natural hair curls popping! She's excellent. I can't tout her enough. Textured hair specialist extraordinaire.

Tosin is a true professional and loves taking care of her clients. I went in for the Genesis…read moreservice and I feel equipped to perform a W&G I will feel comfortable showing up in the world with. You will not be disappointed when you schedule your appointment with her.

My braider was quick and neat. The price was cheaper than most braiders but the quality was…read moreexcellent

My first time visiting this shop and loved my new look great customer service and I didn't leave…read morewith a headache, I've been getting so many complements on my hair they're wanting to know where I got it done at and I tell them with a smile... a job well done Tetee !

I've been going to Rosanna for years, and I've followed her from the salon where she used to work…read moreto her own salon because she's truly that good. She completely fixed my hair after it was badly damaged by someone else, and ever since, I wouldn't trust anyone else with it. She's incredibly knowledgeable, talented, and always takes the time to make sure your hair stays healthy. On top of that, she's super sweet and makes every appointment feel comfortable and welcoming. Highly recommend Rosanna Hair Studio!

Just meant to be I was outside and couldn't get in and here she comes we just moved here from pay…read moreand I need hair color and cut she hsd asked me what I needed I told her and gout an appointment and never looked back . She also takes her time with me my color is beautiful never seen color like this before. And she is so pleasant to deal with. Go back again and again

Was searching up on Yelp for places to get my hair braided. Was nervous because I had no idea what…read moreto expect given it was my first time. But Sasha was very informative and explained the process and the upkeep and everything. The actual salon itself was very clean and organized. Definitely will be my go to from now on. I definitely thought my hair was too short to actually braid but she proved me wrong 100% pics below as usual :)

Best salon in all of Tampa Bay. Such great talents in one place. You can get your hair, nails and…read morelashes done all I one place. I can't picture myself going anywhere else. The owner Sasha has been doing my hair for 6 years and she is so amazing and fun to be around. She has great ladies working with her for all your needs. It is a great and wonderful environment to get serviced. Hit them up for your appointment now!!!

Master stylist Laura Ellis was a great find upon moving to St. Pete's. As you all know- a good…read morestylist is hard to find and when you find one - it's a relationship to keep. She is expert in her craft, professional, and a super nice person. I highly recommend her!