They tried to screw me on the Internet on a 50% off sale with adding the $5.95 shipping to the…read moretotal amount in which it came out over $10 more. Plus it took me 2 hours trying to log on their website. It wouldn't work and their message said they are very busy. Took the survey at the end and gave them all 1 stars because chat line person wasn't knowledgeable. Then my chat survey just disappeared before hitting the send button. This site is way to much drama to mess with. Only a few pieces of clothes are chic in the store. The rest are boxy and way overpriced and even have a bland matronly look. You have to spend $500 first the lady in the store told me to get 5% off of the passport program discount. That's the worst discount program I ever heard of! Why $500? That's no incentive. Plus sometimes I'm just left to wander the store unhelped because a shortage of employees. Never again Chico's! Too many negatives

We just finished at Chicos in the Woodlands Mall. Jasmine helped my wife. She was spectacular. She…read morewaited patiently on my wife while also attending to other customers. She picked out thoughtful suggestions which were a giant hit. I would highly recommend this store and big Kudos to Jasmine! You are a superstar!

We were looking for fabric shops in the area and decided to come here to find materials for a…read moreproject for our dog. The selection of fabric is vast, unique and offered a variety of price ranges. We found a really cute dog print fabric that was perfect for our needs. At checkout we were greeted by Casey. She was so pleasant, and personable. Great customer service!

Pam in the fabric department is amazing. Always so helpful. Great service. you are lucky to have…read moresuch a great employee. She really cares about the customers.

Lovely boutique with a great selection of gifts! The lady…read moreworking today, 03/31/26, was so very kind, helpful and a pleasure to talk to while I was shopping. I'll definetly be back!

Lovely gifts! Wonderful staff! I love to shop here for the perfect gift! It's so fun and Caroline…read moreand Christy are so kind and helpful!

My experience was really nice and refreshing. I only say this because the employee that works here…read morenamed Melany was so kind and helpful. Thanks to her I got a really pretty dress and I will definitely come back and shop.

This is a tuff review for me to give 4 stars. They deserve 3.5 or 3 IMO but that is only because I…read moreknow where they purchase almost all their cutesy slightly above average clothing and costume jewelry etc. A Disclaimer: I have Never sold retail clothes in a store environment but have in the last 2 years purchased clothing, purses, hand made boots, costume jewelry, etc from ever continent except the Artics. It has been a personal passion. When you first walk in the store it is very nicely designed for a small store. They carry a lot of trendy clothing, unique pj's, holiday fun gifts, cutesy costume jewelry and socks. I really loved the help offered by the wonderful sales ladies who were absolute sweethearts. I would highly suggest this beautiful boutique like store to teens, college age adults and even grown adult women looking for something a bit fun and unique. The prices are affordable and they had several different sales going on during my very pleasant visit. Plus don't forget the adorable gifts :)! Parking is on the street or in the underground parking lot behind Eddie Bauer in Market Street.

2 ladies walk in. Blatantly steal items. Point this out to management. They take no action. Don't…read morecall the police, don't file a police report. I guess crime does pay here. Not expecting them to tackle anyone. But what has our society come to when we just allow people to blatantly steal. In the end costs get passed on to you and I and society is a worse place because of this behavior. Of course to these employees it's not like they were actually stealing from them at their home. But in reality they were.

If you're looking to stock up on some good smelling body lotion, shower gel, body cream, candles or…read morewallflowers, now is the time! Many scents are 50-75% off! They also have some travel size items 3 for $6. Plus, they have a coupon I received via email for $10 off $40. What a bargain! I got lots of goodies for a very good price. This location is in Portofino shopping center so I feel it's not as crowded as the mall location. They have the store neatly organized and all the sale items are clearly marked. The register line moved pretty quickly & there was plenty of staff available to work the registers & help the customers on the floor. I did visit the store on a Friday around 2pm so that probably made it less crowded. I have been here on weekends during sales and it can be a little overwhelming because of the crowds so if you don't like waiting in lines I suggest you visit during the week.

I am not a fan of negative reviews but this needs to be said…read more.. Before I start I was emailed to attend the sips and ghoul's event on 10/24 that I RSVP'd for with the promise of 20% off, sips and treats which based on that invitation it's a dead giveaway that I am a loyal Kendra Scott customer and fan of our very own Klein, TX alumni. The store was neatly organized and initially the young man in the front notified us of the sale and what was excluded but as we walked in as I was on a mission to find a piece it seems like the employee was so bothered. I came in specifically to find a piece of jewelry that my daughter requested for her birthday and obviously spend some money. I am sorry but I have pricier, higher end pieces with genuine diamonds and I still HUMBLE myself to respect everyone in the store no matter what they wear, it wasn't until we decided to go with what looked to us the youngest employee there that managed to provide us with the best service that this store can offer. The young lady was patient and assisted me in just making a bracelet for my daughter that matches her necklace, she seemed like the only soul that was happy in this location so I was more than happy with my purchase WITH HER! Once I went to the register another associate assisted us with such mid-level customer service, I couldn't wait to leave and that is when we noticed the tiny table of mini cupcakes and chocolate covered pretzel sticks no sips! This would be a every different review if I has not experienced other unfortunate, less-than satisfactory service but it seems like this is the norm here. I think I will stick to online shopping, saves me from dealing with the staff here. Perhaps City- Center would be a better choice.

Dropped in for a last minute bday gift for a sweet sixteen. Add recently saw a table at another…read morelocation that had a 2 for seventy five dollar sale with a carioetynofnwjote. Clear and pink stones on necklaces and earrings. To buy the teenager , a set , one necklace and one pair of earrings. I'm not giving the 5 stars.Because this location decided to not have those on display.But thankfully , they did have very dedicated workers who all greeted me nicely and worked hard to find something nice within budget that was similar onntjwor BOGO Sale. I was also pleasantly surprised so see they had a connected café added on with small bites coffee and teas. This made for a nice place to get something refreshing while you shopped or took a break from walking the busy outdoor mall.

Loved my purchase but was disappointed in the boxing. My box had a very large cut down it but…read moresurprised staff would give me the box like that. Only the young staff member helped me while the others stood and just talked and watched. One of my favorite brands but definitely not my store.

I tried to buy a Male Backpack. The cashier told me that my ATM no accepted the purchase but when I…read morechecked my Bank Account the store charge me more than $420.00 . The manager told me that wasn't a guarantee of the payment so she denied give me the backpack. Probably she didn't like my Hispanic accent. After two months of investigation the store had to payback the money the cashier girl stole from my bank account. No sorries, no apologies from the store. Bad client service. A bunch of racist .

I highly recommend this bridal boutique for the service, price and quality of the dress. Tina was…read moremy consultant she was truly dedicated on helping me find my dream dress.

Loved this place Tina was awsome and helped my sister find the perfect dressread more