It was my first time visiting the store because I typically purchase online. In terms of trying on…read moreclothes, shopping in the store is much better. I tried on a few outfits before purchasing anything. Surprisingly, the dressing room was dirty. There were used tissues/napkins on the wooden seat and floor. I almost did not want to touch anything that is the level of uncleanliness that was going on in there. I tried on my outfits and placed what I did not want in the restocking area. Since one of the dresses was too big, I went to the rack to look for the smaller size. I never looked at the dress to inspect it for damages etc., I only looked at the size. I purchased this item for an upcoming vacation, so I did not remove the items from the bags until about three weeks later while I was packing. At that time, I observed that not only was the slit in the back ripped straight up the seam, but the tag appeared crumbled almost like someone had worn and returned it. I tried calling the store, but they do not have a phone. I called Zara's customer service and the mall to determine if they had a direct number. The bottom line is that Zara stores cannot be contacted directly. I knew that the item was still eligible for return, but I still wanted to speak to someone about it. Thankfully, I returned the item without a problem, but not being able to reach someone locally was frustrating. If I purchase in store again, I will be sure to fully inspect all items before purchasing.

Still a mess in 2025. Only half of the dressing rooms are available for customers to use and they…read moreare STILL as filthy as they've been over the years.

Great designs and always a sale. Staff very helpful and so personable. We had a great time meeting…read moreother grandparents during mid night madness. We have been back to get more of my granddaughters favorite pajamas

The kids raincoats are the sturdiest and the cutest. Our grandchildren live in Portland and wear…read moretheir rain jackets from Fall to Spring. The snaps are strong and the outer fabric wears and washes well. The lining to soft and just the right amount of warm. The price is a lot but you get what you pay for with these jackets.

This store is dark, dimly lit and feels drab. The fitting rooms are pretty disgusting; hair, dust…read moreballs and other debris litter the floors of the dressing room stalls. Far from cleanly.

I love this store. The lines can get a bit long but I see why. I go in to check the sales racks &…read morealways find cute items. Sadly, the regular priced items are more than what I'm willing to spend. They have the cutest tops, sweatshirts, & skirts. Bonus they sale Peanuts. Everything is pretty organized & clean. You bring a bag of your unwanted clothes, they give you 15% off your purchase. Quality clothes, stop in.

An elderly woman behind the counter already made up her mind not to take any items from me when I…read moreapproached her. She said to bring in the items I had from the car. When I did, she barely looked at the large picture I brought in and immediately said, "No!" Then she inspected the brand new 2 piece items in the bag, never worn! Just 1 set of the 6 sets I had in the bag, which she didn't bother to check. She asked if they were from Shein; I replied, "yes" so she said, "no! we can't take that!'. I showed her an almost new tote bag from Amazon. Same answer without inspecting it. Such dismissive attitude; the chilly air outside was "refreshing". No doubt if I was there to purchase something her attitude would be very different. I have been a customer there for many years and have enjoyed my purchases, including handbags which they sell upstairs! Today was a terrible experience for me...

All merchandise is inspected and great condition. Lot of high end merchandise to choose from.read more

Tya helped me today in the store she was very helpful and welcoming! Great selection of baby…read moreclothes in all sizes and huge clearance section. Great prices in the clearance section!

we enjoy shopping here, especially when we have a coupon. They always have specials and coupons…read moreand a punch card you can fill for $10 certificates. Their clothes are useful and cute, nothing crazy. The staff here have been there for a long time and are helpful most of the time. There are toys for the kids to play with while you shop which usually keep my toddler distracted. The pajamas are great but buy them on sale!!

I like that the Gymboree is in a quieter side of the mall. I though this location was a bit of a…read moremess and I did not particularly like the round check out area... it could be under construction or just plain back to school shopping. The lady working there was great, very helpful, friendly and patient. I like the clothes as usual from Gymboree and I like the variety here as well. People should not be turned off by the prices because they are constantly introducing new lines and moving others to discounted section... However, occassionally if you really like something, you should just do it because it may not be left.

Truly terrible experience, I will never buy here again and don't recommend anyone does. First, the…read morestore doesn't accept returns AT ALL. Brought the clothes back within 1 week and was not allowed to return. They also don't offer store credit. My husband went to return and was told I had 7 more days to come and pick other things for exchange. The fact that I'm 7 months pregnant and can't come back myself due to my work schedule did not matter to the owner. The no-return policy was not posted, and I was never informed of it, before or after I made my purchase. Also, the items are deceptively priced, which is why I was hoping to return in the first place. Lastly, good luck exchanging! They don't maintain good inventory, so if you're looking to exchange for sizes, they probably don't have the size you need. I would not recommend shopping here, but especially don't buy gifts here. You are setting a mom up for a very unpleasant experience when she tries to return something or exchange it. I can't believe a business can run this way and still stay open. Horrible business practices. I will be reaching out to our local government about this as well.

Pushy sales people. They have no inventory and won't take returns even though that is not written…read moreanywhere and was no stated. They refused to sell pieces of clothing separately even though they were charged separately. You can do better in Annapolis for children's clothing, even heirloom quality. The store is also very expensive for children's clothing and mostly sells basics.

Love this store! The household items are great and I love the clothes! The staff is super friendly…read moreand helpful also! This is my go to spot!

I shopped at your Annapolis, Maryland store on May 3,2026, afternoon and received rude and poor…read moreservice by your sales associate. I have a broken arm and my out of town cousin was with me. Both of us were ignored, had to ask to take clothes to try on. Then I wanted to try on shoes and the associate didn't want to help untie laces. All around poor experience. What is going on?