Great boutique to find jewelry and accessories! Susie is very friendly and helpful. If you're…read morelooking for a gift this is a great place to look. There is new items almost every week and the prices are very reasonable.

Very attentive, welcoming, and responsive staff, and for me at least the 39th Street location is…read morevery convenient. I'm not a jewelry person, myself, but there are people I love who are - and I'll definitely be going back around Christmas! Their selection is worth checking out.

They are reasonable and talented Did not charge me to…read morerepair a bracelet. Very sweet lady owner

I came to Unique Jewels to help me deconstruct my wedding ring and create 2 heirlooms for my kids…read more This was such an important project to me and they delivered more than I could have expected! The quality of the work was incredible and the customer service I received was outstanding!

I had such a lovely experience working with this jeweler. They helped me recreate a ring and even…read morehelped with some improvements. They finished it before my deadline and even sized it down when I found that the size I asked for was a little large. Definitely a place to check out if you are looking to do a bit of custom work.

They've kept my watch for a week for a simple battery replacement. They had no idea where my watch…read morewas

As long as I live here I won't go anywhere else. Very nice service and very knowledgeable. Even…read moretook the time to explain things to me I didn't know.

My fiancé and I came here to pick out an engagement ring. Victoria helped us narrow down our…read moreoptions and compare diamonds. I found a setting I was absolutely in love with and she helped us pick a diamond in our price range. They answered all our questions and we felt very informed during the process. They also set and resized my ring very quickly and my fiancé was able to pick it up within a couple days. My ring is absolutely gorgeous. We got engaged four months ago but I still stare at it constantly. I've gotten a ton of compliments and random strangers comment that my diamond must be very high clarity... which it is! Would totally recommend Robbins Brothers.

You'll never find the jeweler to perform the "annual inspection and maintenance." I put a…read morethree-star for the manager and sales guy that sold us the jewelry and they're not there anymore, so... Greeted(?) by the bouncer who didn't know I had an appointment, not really an issue for someone like me but I figured they would know of appointments and if the jeweler was in. Which is what the front desk asked with an inquisitive bad attitude that was clearly pointed towards the bouncer. Anyway, you'll never get the jeweler. My wife has been able to get ahold of the jeweler a total of 3 times in the eight years we've been married. She should have been able to see him at least 8 times including today, right? Believe me, she puts in the effort and I'm done hearing about it. About my wife's wedding ring bumming her out, I'm tired of hearing about it. About an agreement that was contractually made and not being fulfilled, get it? Yall aren't running the store correctly if all you have is one jewelry technician. And it does seem as though they only have one guy there, said he was off attending training... he's off Sundays and Mondays, and don't make a reservation online, it's better to call. I mean, are you running a business or doing what the jewelry tech who's in training (and according to some other reviews he's not that good) says? This location is in the middle of Baybrook Mall area, it's not a cheap area. Having the bouncer at the door and not at a clipboard with additional responsibilities might be a myopic take. Are yall going to be the first store that drags down the value of the area? You gonna tank a jewelry business you've been blessed with and the surrounding area with it? Doesn't sound like people who should be responsible trading diamonds and large quantities of revenue. Sounds like you're not appreciating the blessing you have. Why would I shop there with a bunch of people who can't see the good things they have in their face? How are they going to take care of the things they promise me if they can't handle scheduling? Oh, wait! They didn't take care of my things they said they would! Silly me, this store is already like that! How could I miss that while typing it down! Haha, lol.... It's not great, they're so ready for thieves they forgot they sell services and jewelry.

Came to circle pawn and Mrs. Maira helped me pick out a prefect and beautiful ring for my fiancé…read more Customer services was great and professional and even offered deals and future deals for my return. And the value of my purchase will remain which is a great safety net.

I am super happy with my purchase from I W Marks. They are currently hosting a liquidation sale as…read morethey are closing their doors after over 40 years in business. I would definitely recommend checking out this location if you are a jewelry girlie (or gent) as they have hundreds of pieces at great prices. Even thought there were dozens of people shopping, I was greeted fairly quickly and helped by Brittany one of the jewelry sales reps. She was very patient and helped as I browsed through options and answered various questions on the clarity of stones, designers etc. I ultimately decided to go with the cluster ring shown in my picture which I am still so excited about! I absolutely love it (18 carat gold, with small diamonds, and various gemstones like emerald, topaz) and again got for a really awesome discounted price. They're adding new pieces to the sale daily, fun to check out!

Had a really disappointing experience with IW Marks. Came in as a new customer in December to have…read morea 2013 Rolex GMT serviced. It was sent out and came back many months later and all was well. Upon my return to pick up my GMT I found a new Rolex DJ 41 that I was excited to purchase along with some new jewelry for my wife. These were my first purchases from the store. All was good until I found smudges on the dial of a brand new Rolex watch. Came back in less than 30 days to politely ask for a refund and management declined saying "they already called Mr Marks and all they could do was return to Rolex for who knows how long and for them to fix it." Meaning now they have to open a brand new Rolex case and movement and repair. Surely this could have been refunded or even store credit and returned to Rolex as a problem and tried to work with the new Rolex customer and clearly a Rolex enthusiast on obtaining a new piece of some sort. Customer service is lacking here. All I was offered was a bottle of water upon leaving the store without my new watch and the inconvenience that is incurred. No "How can we make this up to you?" or "What can we do to make this right with you since you're clearly unhappy about your experience" Needless to say new customers should be warned. Especially given their top notch reputation. And reputation of Rolex Authorized Dealers. A detailed letter will be sent to Rolex as well. Will update here when my Rolex is returned to me... Update- so received my watch back from Rolex Service a few weeks later. All is well with the new watch. Still very annoying to go thru this with a new purchase from IWmarks. On a side note they were able to lengthen a necklace that I purchased for my wife from here. And they did this free of charge as promised when I purchased the necklace. So I upgraded to 3 stars.

Such an amazing experience, went in with friends and stayed for a while. Lady who helped us was so…read morenice!!

Teacher, Suzette was calming and sweet. There was about 12 of us learning how to mantra and…read moremeditate. It was a nice experience and one that I will use in my day to day life 10 a class.