I took my watch to this shop to be repaired,I called several times, but no answer. When he finally…read moreanswered he was rude,and told me he call me when ready.Then after a month I started calling again, now no answer at all. Called three times a week, still no answer. Went to shop closed. He took my watch and keep it, it was a gift from my wife. $750.00. I HOPE HE ENJOYS IT, AND IT CAN'T BE FIXED. DONT TAKE ANYTING TO THIS SHOP YOU WANT TO KEEP.

Was traveling to Galveston and my watch died. Needed a battery so I called and they didn't seeM…read moreopen. To my surprise the owner called back and waited for me to get there even though it was after their normal working hours. They fixed my watch at a reasonable price, that's what I call service I would not hesitate to have my watch/clocks repaired here.

This is an outstanding place for watch repair and battery installation…read more I brought an old Swatch here for a new battery, because I somehow cross-threaded the access point. These guys installed a new battery within minutes. Because they have a great reputation for watch repair, I also left my 30-something-year-old Tag Heuer in their care for a total rebuild. This was a wedding gift, and it is the most prized watch in my collection. The watchmaker here did an excellent job, and even did a pressure test, which is vital -- but not commonly offered with many watch repair services. They offered to replace the band with an in-house version and ultimately a Tag Heuer version, but I declined because I can replace it for a lot less money. I was also hoping they could replace the dial to no avail. Still, these folks know what they are doing, and I plan on giving them plenty of business moving forward.

This is a great locally owned shop. The owners offer a really cool variety of inventory that ranges…read morefrom utilitarian field watches to dream watches you can pass to the next generation. I've used them several times for band adjustments and batteries. Every interaction with is professional and fast. I made my first but not last watch purchase today. Thank you for operating a cool small business.

Fast, friendly service. They took great care of changing our watch batteries. We purchased the…read morebatteries 3 years ago. The warranty is good for 5 years, so our warranty is still active through April 2028. Referred by Dillards.

Dropped off my glasses after my son stepped on them and broke off the ear piece. They were able to…read morefix my glasses in about 2 hours. They were very friendly and attentive. Only negative is they don't have a way to refit them to your face so even though the ear piece is on they're still a little crooked.

September 6, 2022…read more Isabel is QUICK... That's what decades of experience is about! Came in for batteries and links taken out In and out in 15 $30 Support local

Came here to fix an earring that's post fell off. They weren't able to fix it because it was…read morecostume jewelry, but they did point me towards a jeweler who could fix it (they needed a laser machine). Very appreciative of how knowledgeable and helpful they were.

doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say…read moreabout his work

I cannot attest to his skill as a watch repair shop but as a proprietor with a shop with the goal…read moreof supporting customers, not so good. Between my grandfather and I, we had six watches needing repair. Did my research and wanted to support small business. Found this shop. Called to ensure he would be open if the current pandemic situation. Answers the phone with simply "hello". Is this the Watchmaker Specialist?", I ask. "Yes." I then asked if he would be open the next day to drop by with the watches for repair. "No problem. I will be here" he responds. "Excellent. See you tomorrow." Today (the next day), I picked up my 89-year old grandfather to drive 25 miles to his shop. Arrive to the office building, then had to had to show my driver's license to a security guard. It has to be shown to a video camera where they take a picture of your license. Was not crazy about that given identity fraud. But had to do it to gain access to the building. Made our way up to the 7th floor, found the suite, only to find the office locked. Sign on door says call the number. So I do this and again, simply "hello". I let him know we were standing at the front door. "Who's this?", he asks. "A customer" i replied. "Oh, I am not there. I went to get some dinner. Can you wait 30 or 45 minutes?"........ So he wanted my grandfather and I to simply hang out and wait for him. Not very good customer service especially after I called beforehand to verify it was good to come down at that time. Which it was. But he left us in the lurch. We went someplace else. Was not a goid customer service experience.

These are good, honest folks offering great deals... you gotta come see what's at this store for…read moreyou!

Bad customer service they ruined my beautiful diamond earrings. I will be contacting there…read morecorporate office

As long as I live here I won't go anywhere else. Very nice service and very knowledgeable. Even…read moretook the time to explain things to me I didn't know.

Very friendly, knowledgeable and fair prices. I sold some silver coins at here and had a very good…read moreexperience.