I'm not even much of a kitchen person but love going to this store! The people are very nice and…read morevery knowledgeable. They have so many great things in the store. The rest of my family is big into cooking and baking so a great place for us to find gifts. A great store!

This is a cooks dream store. I could spend hours in here looking at everything…read more So...many....items...... Ladies....be careful with big purses on your shoulder. They have everything you could possibly imagine. Lots of Le Creusets, kitchen gadgets, dishes, bowls, kitchen towels...the list goes on and on and on. The ladies are so helpful and kind. They even have cooking classes all the way in the back of the store. It is a little pricy though. Not a place I would shop often but I would definitely window shop or go for a hard to find item. If you like to cook or bake or know someone that does, definitely check out this store. I know I will be back.

I've been wanting to check them out since they opened up early 2025. After my visit I was not…read moreoverly impressed to be honest. The most impressive thing I saw was the aisle of syrups and spices oh my!!! The business is for customers wishing to purchase in bulk, that's not me. However, the quality is mediocre, no organics at all. A big positive is how clean and organized the store was. Also the fact that they have an amazing amount of inventory. I'm at a 3 plus and rounding down.

I absolutely do not need this large quantity of food, but I wanted to give it a look see. As…read moreothers have mentioned it's nice to be able to have access without a membership. They have large portions of meat in the walk in refrigerator to the right. I did spot some large barrels/gallons of ice cream though! Now if you are a Torani syrup fiend, welcome to paradise. They had an aisle with one entire side towering of an obnoxious variety of Torani syrup. No lie. I only ended up purchasing a box of some Little Debbie peanut butter oatmeal pies. Those were really good! Oh and some Apple Cinnamon herbal tea by Rituals which was super delicious!

Restaurant Depot in Virginia Beach is absolutely worth the trip. From what I understand, businesses…read morewith an LLC and food license get the best pricing, but regular shoppers can still buy there too, just at a higher cost. Either way, this place is a goldmine if you cook in bulk, run food service, or just love having access to serious restaurant-grade supplies. They have just about everything you could want related to food, cooking, storage, prep, and restaurant operations. Meat, produce, dairy, dry goods, seasonings, containers, equipment, supplies, and all kinds of hard-to-find bulk items. It is basically a wonderland for anyone who loves food or runs a kitchen. Fair warning: bring a jacket. A huge part of the building is basically one giant walk-in fridge, and it gets cold fast. The outside looks a little rough and dumpy, but do not let that fool you. Inside, it is packed with food delights and all things restaurant. If you know what you are looking for, or even if you just want to explore, this place is fantastic.

We walked in today with our 4-year-old disabled son, who uses a wheelchair and relies on us to push…read morehim to get around. The woman at the front desk informed us that anyone under 18 is not allowed, but the way she communicated this was extremely rude, dismissive, and showed absolutely no compassion for our situation. We understand that businesses have policies, but there is a respectful and professional way to communicate them--especially when speaking to a family caring for a disabled child who cannot simply be left somewhere else. The front desk staff seriously needs training in customer service, communication, empathy, and how to appropriately interact with families of individuals with disabilities. What made the interaction even more upsetting was the lack of basic understanding or willingness to communicate respectfully. Everyone deserves to be treated with dignity and respect regardless of their race, disability, or circumstances. I hope management addresses how their front desk staff speaks to customers because the way we were treated today was unacceptable.

Owner was rude! Last…read moreFebruary my husband and I flew to Norfolk and took the ferry to Portsmouth for the day. We found this shop and a beautiful (and pricey) piece of pottery in the front window that unfortunately I could not fly home with. Fast forward to today over 5 months later and it's still there. This time we drive and it was coming home. BUT... when I entered the shop the owner or employee was upstairs and when I said I needed help she continued to yell from above instead of coming down to the COMPLETELY EMPTY store. I explain I'd like to see the piece in the window and the she replies "Well I can't just take it out." I say "Even to sell?" She starts shuffling down stairs and muttering and says "I can't just take it out to look at" under her breath but loud enough for me to hear. Well that was it. We just told her not to bother herself and left. Enjoy your completely empty shop when it's closed because you can't be bothered to actually sell anything. And I agree with the owner... She had zero patience to actually sell anything. Not on the phone not doing anything but sitting upstairs and didn't want to be bothered. Just laziness. If you don't want to sell something big and can't be bothered to move it maybe don't put it in your display window or hire someone not rude and lazy. I try to shop local and support local businesses but if you don't want to be bothered and then LIE about it then you don't deserve the support. And if you were sorry you did a poor job of showing it.

Heaven on earth if you are a foodie like me. If you can't find it here then you won't find it…read moreanywhere. They have so much.....you could easily spend an hour in here.....if you credit card can take the beating. Dishes, cookware, mixes and jams and sauces....oh my! Cookbooks, gadgets, seasonal....you name it, they have it. We were greeted as soon as we walked in and offered help if we needed it. If you like to cook or need a gift for a foodie this is your store.

Their return policy is horrible. I went in to purchase a necklace with my sister for our mother…read morefor Christmas. When our mom wore the necklase on Christmas Day, she noticed that it was irritating her skin and eventually cut her neck. I called and explained my concerns to the owner (Ann) and she said that I had missed the window for the refund. Being that i am in the service industry, i was taken back by her response. If there is one time of year that your refund policy should be extened, this is that time. Overall it was a horrible expierence and I could not believe how argumentative the owner was. I will never shop in this store again and would advise against buying "gifts" there.

It's amazing this place is still in business - customer service is bad, along with their attitude…read moretowards any new potential customers. I had been into the shop over year ago. My daughter & I entered, looking thru different items, as though we were not together. The saleswoman, not the owner, couldn't decide which of us to attack first, not whom to offer assistance to. I cut her off saying I was looking for a particular designer, she then set her sights on making my daughter feel out of place, as though she (or I) was above our financial means. Seriously, are you really going to profile in your hilltop retail establishment? Had heard this place had an attitude & definitely lived up to the hype. Will NOT be back here ever again.

Our experience inside was just like any other shopping experience. The sales people were helpful,…read moreand encouraged use to spend more. Like any good sales person does. We purchased many items. Went back and forth on colors and add quite a few last minute accessories. Left the store think nothing else. Maybe 20 minutes later, we're in another store at a different part of the mall and here comes our sales lady. With one of the items we'd had purchased. In the confusion of us add a few extra items. Some stuff got left out of our bag. She went searching store to store for us. This was above and beyond her duties and she still took it upon herself to find us. That's truly is amazing customer service. Give that lady a raise!

This is a great outlet location at the Prime Outlet in Norfolk…read more They have a little bit of everything and some of the special holiday and seasonal colors as well as great prices. They have salt shakers, Dutch ovens, accessories, honey pots, cutlery, plates and bowls, pans and coffee pots. It's all here. It's a smaller store but packed with items and the staff are always friendly and helpful.

Come here every now and again for spices. Because of that, I…read morefeel like I can speak on this business completely and everything I say is fact. They're amazing. Seasonings are good, they have some good looking pans in there as well as ART made by them too. Oh and they are all down to earth people that work there. Go in and talk to em and they will make the experience one of the best!

Husband and wife team. Black owned. Sells unique seasonings blends and kitchen essentials. Super…read moresweet and knowledgeable couple. They even offer a seasoning making class.

Great place to buy knives. They have engraving and knife sharpening too…read more Lot's of other stuff on display, like cups, poker sets, flasks...all kinds of stuff for gifts. Cool place.

wasn't anywhere in sight, wasted an hour of me and my buddy's day. if your gonna close the shop…read moreatleast close the website

Any time we need something hardware store-ish, we always go the Taylor's store on Independence Blvd…read morefirst.

Store is run by very young people that don't know how, or aren't allowed to, make any real…read moredecisions beyond ringing you up. The manager is still in grade-school. Not a problem on its own, but you do need some life experience and tact to be a manager of a hardware store where most of you're customers know more than anyone the store. I blame the owners of the store, not the young people, but still... it sucks for customers that need any sort of help or problem solved. I went in for Stihl hearing protection and the box was ripped in several places and soaked in oil! The head set itself was just loose in the box with no packaging and not clean. Theres no way it was new and they knew it, yet refused to do anything or acknowledge the problem. They offered no discount, no alternative at a matched price, nothing. Not my first issue with this garbage business, just the latest and the reason I'm done giving them money.