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    Le Creuset Outlet Store

    5.0 (3 reviews)
    Open 10:00 am - 8:00 pm

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    1 year ago

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    Cody S.

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    5 years ago

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    Kitchen Koop

    Kitchen Koop

    3.6(16 reviews)
    6.6 mi
    $$

    Owner was rude! Last…read moreFebruary my husband and I flew to Norfolk and took the ferry to Portsmouth for the day. We found this shop and a beautiful (and pricey) piece of pottery in the front window that unfortunately I could not fly home with. Fast forward to today over 5 months later and it's still there. This time we drive and it was coming home. BUT... when I entered the shop the owner or employee was upstairs and when I said I needed help she continued to yell from above instead of coming down to the COMPLETELY EMPTY store. I explain I'd like to see the piece in the window and the she replies "Well I can't just take it out." I say "Even to sell?" She starts shuffling down stairs and muttering and says "I can't just take it out to look at" under her breath but loud enough for me to hear. Well that was it. We just told her not to bother herself and left. Enjoy your completely empty shop when it's closed because you can't be bothered to actually sell anything. And I agree with the owner... She had zero patience to actually sell anything. Not on the phone not doing anything but sitting upstairs and didn't want to be bothered. Just laziness. If you don't want to sell something big and can't be bothered to move it maybe don't put it in your display window or hire someone not rude and lazy. I try to shop local and support local businesses but if you don't want to be bothered and then LIE about it then you don't deserve the support. And if you were sorry you did a poor job of showing it.

    Heaven on earth if you are a foodie like me. If you can't find it here then you won't find it…read moreanywhere. They have so much.....you could easily spend an hour in here.....if you credit card can take the beating. Dishes, cookware, mixes and jams and sauces....oh my! Cookbooks, gadgets, seasonal....you name it, they have it. We were greeted as soon as we walked in and offered help if we needed it. If you like to cook or need a gift for a foodie this is your store.

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    Kitchen Koop
    Kitchen Koop
    Kitchen Koop

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    Kitchen and Bath Expo - original photo supplied by company... 51 year, tiles worn, but grout still fine

    Kitchen and Bath Expo

    3.2(18 reviews)
    5.8 mi
    $$

    Two years ago we noticed the roof in the kitchen (below the master bath) was deterioting. The home…read morewas original 1972, so obviously had a shower pan leak. We contacted Kitchen and Shower Expo and had them do the work, which entailed replacing the shower pan, some carpentry work, and retiling the bottom section of the walk in shower ($8k). Less than 2 years later, the grout around the drain for about a foot and a half is COMPLETELY gone, it sags a bit, a cut tile by the drain is broke, and now I see a brown spot developing on the ceiling directly below it, indicating a leak. I am a firm believer that crap happens... It just needs to be fixed. We contacted them, and while yes I understand it is out of the 1 year window, they refuse to fix their issue without almost $1000 payment. Fine... The contract says 1 year, they can do that, even though I feel it is a poor business practice not to see that this as something beyond the contract. As she said, "We have never seen damage that bad in such a short period of time." She says it's lack of maintenance, the 3 other companies that have see it in person say otherwise. Being that, I just want to make sure future customers see what COULD happen to them, and weigh the risks. Now, Star will probably come on here and say we didn't maintain it... The original shower had been here for 51 years, and other that your typical wear and tear, the grout was good condition. She's also going to point out a piece of tile that broke off in the corner of the shower, and insinuate it fell off the side trim because of lack of upkeep. That piece of tile was one of the pieces that broke off around the drain, NOT the side trim. I have inspected the wall trim... No piece is missing. They did a fine job along the wall. No complaints there. So, long story short, 51 years, grout was still good. Kitchen and Bath Expo replace it, and less than 2 years the shower itself is worse than it was before. Is this a one off situation? Maybe. It's up to you if you want to risk it.

    Star designed the bathroom and it turned out beautiful. I have received a lot of compliments. The…read morecrew that came was excellent. You could tell they knew what they were doing. They addressed every concern through out the whole process. They always showed up on time. I am extremely satisfied and I would highly recommend Kitchen and Bath Repo.

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    Kitchen and Bath Expo - Less that 2 years, grout is gone....

    Less that 2 years, grout is gone....

    Kitchen and Bath Expo - Stain on ceiling, indicating leak.

    Stain on ceiling, indicating leak.

    Kitchen and Bath Expo - Heavy mold and mildew shower tiles

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    Heavy mold and mildew shower tiles

    Le Creuset Outlet Store - kitchenandbath - Updated September 2026

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