Amazing turnaround time on my companies order. Really made the golf tournament a hit ! Will be back…read morefor more

From the owner: We offer laser engraving, cutting & CNC cutting. read more

Had a few things engraved. Friendly and quick service. Quality was also good. Was surprised to have…read morea cowhide cover engraved but she insured it could be done. Very pleased

I got an engraved gift for an employee work anniversary and I did so last minute but she managed to…read moreget me in and out by EOD.. it was an engraved zippo :) beautiful and the lady was very kind and helpful

These guys made the tall pink sign in the picture for an event and just killed it! The quality and…read moreservice was above average from the beginning. We will continue to use these wonderful people for all our sign needs!

Such disappointment. I had called the day prior to see if they engrave Leatherman Raptors(Trauma…read moreShears), I was told yes. I was also told it's $20 for one or 2 for $30. I go there today and I was told they can't do it because it won't lay flat, that they have to build something to hold it, and it will be $30 each! Yikes!

Once again amazing job! This is the third time I've worked with Perfect Etch, and once again I am…read moreso impressed and happy. Thank you for continuing to create quality products at affordable prices.

After reading great reviews here and on the Lakeway Swap page on FB, I tasked this place to etch…read moresome Yeti's for me for Christmas gifts. I wanted my hubby's business logo on one side and his and his employee's names/initials on the other (I bought the Yeti's myself and brought them in to be etched). I am super happy with the end product and everyone I have corresponded with here has been very nice. My beef is the poor communication. I"m guessing this is a new and upcoming business? And I understand they were very busy around the holidays, but I would estimate 8 times out of ten that I called them I got a voicemail, left a message and did not get a prompt reply.This place is located in Dripping Springs, so, not so easy just to drive out there to talk to someone. Also, not easy to drive all the way out there to see if your product is ready on Dec 23rd when they won't respond to your messages and confirm that it is indeed done and ready. They didn't inspire a lot of confidence again with the email system. After several attempts at sending them the proper size of biz logo for the etching (it took the 3rd attempt for them to be specific with the file size needed), they sent me a proof that I immediately ok'ed and they responded with a "great, we'll get your order started!". Almost TWO WEEKS later I get an email asking if I'd looked at the proof they'd sent and could I OK it? Uh.....and this on the day they estimated my Yeti's to be done, not just getting started. Like I said, I know it's the holidaze and I really do love the end product, but the process was fairly stressful. I just think they need to work out those kinks and they'd be great!

Lovely people with a great selection of items! Their pricing is the best I've seen! and customer…read moreservice is top notch.

We are thrilled and impressed with how our project turned out, and can't wait to get it on our…read morewall! Craftsmanship is amazing, and wood is gorgeous. We love that the numbers on the tiles represent birth order! A fun detail I never would have thought of! Service was friendly and timely. We were sent some layout choices before the project was completed, and John was easy to work with. Overall we are super impressed with our order and we definitely will be back!

My family ordered the Air Force logo shadow box from out of state for my retirement in San Antonio…read more I had to drop off everything to be included in the shadow box, but they did a really nice job arranging it and it was ready in time for my ceremony as promised. Excellent craftsmanship and it turned out beautifully.

Came to to get a plaque made for my mother and was assisted at the front by Alex. She helped me…read morealong with multiple aspects of my order including the design. It came out perfect. Texas Trophies is lucky to have such an outstanding representative for their company.

James Avery in general has always been very good to us. This location in particular went above and…read morebeyond! My wife bought a pendant during the busy holiday season for her boss who was retiring. She had it sent out to get engraved and was told it would be back in 2-3 weeks. Well, she needed it in 2 weeks. After about a week and a half, I called to get a status on the engraving and told them our situation. The manager took my information, called the home office in Kerrville, TX (where all engravings are sent) and called me back to let me know that she asked them to move it to the front of the line and it would be in on the day we needed it. Sure enough, we showed up that morning and it was there in that day's deliveries! Everyone throughout the whole process was friendly and receptive where some businesses would have just brushed us off as "difficult" customers. Thanks JA! You have a customer for life!