Once again amazing job! This is the third time I've worked with Perfect Etch, and once again I am…read moreso impressed and happy. Thank you for continuing to create quality products at affordable prices.

After reading great reviews here and on the Lakeway Swap page on FB, I tasked this place to etch…read moresome Yeti's for me for Christmas gifts. I wanted my hubby's business logo on one side and his and his employee's names/initials on the other (I bought the Yeti's myself and brought them in to be etched). I am super happy with the end product and everyone I have corresponded with here has been very nice. My beef is the poor communication. I"m guessing this is a new and upcoming business? And I understand they were very busy around the holidays, but I would estimate 8 times out of ten that I called them I got a voicemail, left a message and did not get a prompt reply.This place is located in Dripping Springs, so, not so easy just to drive out there to talk to someone. Also, not easy to drive all the way out there to see if your product is ready on Dec 23rd when they won't respond to your messages and confirm that it is indeed done and ready. They didn't inspire a lot of confidence again with the email system. After several attempts at sending them the proper size of biz logo for the etching (it took the 3rd attempt for them to be specific with the file size needed), they sent me a proof that I immediately ok'ed and they responded with a "great, we'll get your order started!". Almost TWO WEEKS later I get an email asking if I'd looked at the proof they'd sent and could I OK it? Uh.....and this on the day they estimated my Yeti's to be done, not just getting started. Like I said, I know it's the holidaze and I really do love the end product, but the process was fairly stressful. I just think they need to work out those kinks and they'd be great!

These guys made the tall pink sign in the picture for an event and just killed it! The quality and…read moreservice was above average from the beginning. We will continue to use these wonderful people for all our sign needs!

Such disappointment. I had called the day prior to see if they engrave Leatherman Raptors(Trauma…read moreShears), I was told yes. I was also told it's $20 for one or 2 for $30. I go there today and I was told they can't do it because it won't lay flat, that they have to build something to hold it, and it will be $30 each! Yikes!

Lovely people with a great selection of items! Their pricing is the best I've seen! and customer…read moreservice is top notch.

We are thrilled and impressed with how our project turned out, and can't wait to get it on our…read morewall! Craftsmanship is amazing, and wood is gorgeous. We love that the numbers on the tiles represent birth order! A fun detail I never would have thought of! Service was friendly and timely. We were sent some layout choices before the project was completed, and John was easy to work with. Overall we are super impressed with our order and we definitely will be back!

Had a few things engraved. Friendly and quick service. Quality was also good. Was surprised to have…read morea cowhide cover engraved but she insured it could be done. Very pleased

I got an engraved gift for an employee work anniversary and I did so last minute but she managed to…read moreget me in and out by EOD.. it was an engraved zippo :) beautiful and the lady was very kind and helpful

I stopped in to inquire about an address stone and before I knew it I was sitting in the office…read moredesigning one and completing my purchase with an awesome staff member. The lady who helped me was thoughful with my budget and made sure we found something that I loved, the owner LIsa was also there and helped us complete the design. The costumer service and friendliness were excellent, it made the difference between window shopping and making the purchase. I definitely recommend this local business. I'm beyond excited to pick up my piece!

Amazing turnaround time on my companies order. Really made the golf tournament a hit ! Will be back…read morefor more

From the owner: We offer laser engraving, cutting & CNC cutting. read more