I went there today to purchase a piece of jewelry. The store wasn't crowded or very busy. I was…read morecompletely ignored by the staff. Not even a greeting when I came in. Some was standing around making small talk with friends/customers. I waited around for 10-15 minutes to look at some pieces. Another gentleman walked in, a salesperson immediately came up and talked to him, you know, like a typical salesperson is supposed to do. Hmmmmmm... Did that guy look like he had money and I didn't? (For the record, I could afford to buy half the store if I chose to.) Did they not see me because I was not a white, tall guy? Maybe. This being near the Landfill/Wrightsville areas, full of hoytie/toytie people, I wouldn't doubt it. Anyway, they lost a sale today and many future sales. This is not the way to run a business, though.

I had to have my wedding rings enlarged due to inflammation in my hand after breaking my wrist a…read moreyear ago. I didn't know where to go since I'm new to the area but found Lumina on Yelp. They told me my rings would be done in about a week but they were done the next day! I was also surprised with the price. I thought it would be double what they charged me. They were very nice and professional as well. Highly recommend.

I went in on a Friday, 1/24/25 in the afternoon to get an estimate on repair for my wedding ring,…read morewhich had split at the very band and needed resizing. All the stars go to the really nice lady. The salesman got negative zero stars. The GOOD- when I walked in there was a salesman, (tall guy), who was happily chatting to another couple. They were very friendly and kind to each other. There was a very kind older lady who was helping me. She did her best but she was not very familiar with sizing and repair estimates. Then the couple left. Sounds great right? Unfortunately, the vibe changed. The lady that was helping me asked him to help us. The Bad- The salesman came over to help us. Boy, totally different attitude. No smile. No eye contact. No thank you when I left no nothing. He did not make me feel like he was happy to help me as a potential customer. Lost my business. I want to feel like they are happy that I am there. Like the really nice ladies's attitude, hers was wonderful. Super fail on customer service from the sales man. I had so many people recommend me to them, too. There's other jewelry repair places that I'm sure are happy that they will have my business.

Excellent customer service! In house jewelry repair...sometimes, on the spot!…read moreHow great is that...you don't have to drop off your jewelry and then wait 2 weeks for it to be repaired...make another trip to pick it up...Excellent customer service. I had a watchband that was broken. Took it in and since they weren't real busy right at the moment my watchband was fixed in less than 5 minutes, handed back to me. In this day and age that was exceptional in my mind! I will definitely visit the store again when I'm looking to purchase jewelry. Great store!

Been using him for watch battery and watch band replacement for a long time. His shop use to be in…read more Sears in the mall before it closed. Always top notch service.

Mitzy is a true artist! I had the pleasure of meeting her at a holiday market at Legacy…read moreArchitectural Salvage and I am thrilled with the pair of gold hammered earrings that she made me on the spot. They are elegant, sturdy, and a piece of art that I'm grateful to have in my jewelry box. If you need jewelry repaired, custom made, or just something unique, check out Mitzy's work. She is a delightful person who will help you find the perfect thing!

Wow, this jewelry shop is really something special!…read more The pieces here have a blend of strong, metal craftsmanship and delicate artistry. The mixtures of metal and stone seem to vibrate with unseen magic from behind the glass! I got myself a lunar pendant that was calling my name. Mitzy Jonkheer is a true artist. If you're visiting Wilmington, you must stop in for a look!

Just went by my favorite jewelers, Tavernays, because I needed a new battery for my watch. It turns…read moreout that my watch didn't need the battery but the sales person could not have been nicer about explaining to me what I needed to do to fix my problem. They have always been so helpful, whether I was making a purchase, getting a repair, or just looking. In this time of stress and anxiety, it is so nice to run into people who can take the time of day to just chat and help you.

From the owner: Custom jewelry, Designer jewelry, Diamonds and gemstones, Jewelry repair, Estate jewelryread more

I had several rings sized at a reasonable price. They also repaired a sentimental vintage ring…read more(built new channel sets), so I can wear it without being afraid of losing the stone. Highly recommend them.

Took ring to be resized. Very helpful and knowledgable regarding what could be done. Work was…read morecompleted when promised. Parking is limited as location in across from Elijahs & Pilot House restaurants. Just avoid busiest meal times. Worth the effort to find parking.

Awesome in every way! So beautifully displayed jewelry and antiques. High quality! Very friendly,…read moreknowledgeable,kind people. My experience with repair and designing inspired workmanship has been amazing. Prices are so very good too. A business that truly cares and supports local charities and events.

we have happily purchased approx ten lovely pieces from cape fear jewelry & antiques, it is one of…read morethe best jewelry stores in the wilmington area (a bit of a jewelry desert if the truth be told). but one word of WARNING, they represent their consigners first and the purchasing customers second. don't forget this when buying, always research the true value of the piece you are buying to ensure the consigner is not fishing for a patsy to pay hugely over the fair market value of an item. a recent experience highlighted a $3500k item being marketed at close to double its fair market value. being "community-minded" means having a strong, active interest in the welfare of the people around you (not just an individual).

Awesome service, fair price. This vendor is inside Danny's Pawn. Enter the store and go to the…read moreleft. He has a booth in the back of the store. He honestly told me what he could fix and what would need special services that he did not do. Will check rings while you wait.

From the owner: Specializing in restoring your well loved favorite pieces to extraordinary…read more Ring sizing, stone setting, remounts, general repair and watch batteries.

Took in two rings that needed redesigning. Murray spent lots of time with me listening to what I…read moreliked and didn't like about each ring. Picked them up today. They are both BEAUTIFUL and turned out way beyond my expectations. Everyone in the shop is extremely nice and helpful.

We dropped in today to have 2 rings repaired. Everyone was very friendly and helpful! We…read moreimmediately felt welcome and appreciated the great advice & reasonable prices. We were so impressed we picked out 2 very nice watches for our Christmas gifts to each other. Wades will be our go-to for all of our future repairs and jewelry! Thanks for such a great experience.

Stopped by the other day for a battery for a watch. The store is convenient to me and the staff are…read moregreat. They were busy so they took my watch and gave me a ticket, said it would be ready in 10-15 minutes. So I left and ran an errand. I returned and it was ready , no issues at all great price. They are my go to place for watches and batteries.

Battery replacement for 4 watches went well and donein a timely nanner. The prices seemed high, 70…read moresomething dollars for the job. Cant complain since I didn't get a prior estmate. So this is probably more my fault for not being informed at the onset.