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    Jason D Engel, MD

    2.3 (18 reviews)
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    Updated 1 month ago

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    Ask the Community - Jason D Engel, MD

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    Urologic Surgeons of Washington

    Urologic Surgeons of Washington

    1.5(4 reviews)
    0.0 miDowntown

    While the Nurse Practitioner (Ndidi) was amazing, respectful, responsive, and communicative, the…read morerest of the staff made this experience memorable for being bad. From first losing my urine sample and making me return to the office for a second one, to somehow submitting all claims to a past insurance member number that hasn't been active for a decade (though I handed them the current insurance card), this place has been a nightmare to handle my claims. They also will not forward my records to my GP despite multiple requests. I spoke with the office 6 times over 5 weeks before they agreed to refund the charges to my credit card which would have been fully covered if they submitted the claim through my actual insurance member number. Now I'm being hounded by the laboratory for the cost of lab work that was submitted to the wrong insurance, 7 weeks afterward. I hope No problem Ndidi finds a new office home for her great care, as this office will not see me again.

    My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for them.

    Paul Shin, MD

    Paul Shin, MD

    3.4(14 reviews)
    0.0 miDowntown

    My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for the office staff.. note: Dr. Shin was amazing this is no reflection of him.. he gets 5 stars!

    Need a urologist? Ok. you will find one here. Need a urologist who actually cares about your…read moreschedule as much as he expects you to care about his? Fuggedabowdit. Bottom line: 50 minutes late first appointment. No doc, no nurse, no apology. but we stayed. 30 minutes late second appointment. No doc, no nurse, no apology. This time we walked out. I grant you one star, for good magazines in your waiting room--your saving grace, since waiting is basically what we did. The Details: My husband (and I) made two visits to this office. The first one, we were 20 minutes early for our appt. Surprisingly, we were escorted to an exam room within 10 minutes of sign in...and we were pretty darn impressed. ("Wow, they've got their smoozle together!") We sat in said exam room, waited and expected the doc/someone to show up within 10 minutes. Tick, tick, tick....and we now figured, well, if we can't be done early, on-time is ok. ("Well, it was a good start anyway! On-time is alright by us. No one promised a miracle!") Ten minutes go by. Another 20 minutes go by. By now the doc is 20 minutes late. Doc wizzes by "I'll be with you in a minute". Um. ok. ("Ok, maybe this is just a bad morning. Invoke OM, namaste.") 30 minutes, 40 minutes. No doc. No nurse. No apology. No consideration that maybe the two professionals in the exam room #2 may actually have to go back to work in order to earn the money that is going to pay for this appointment. We talk to the staff. "He is very busy this morning." ("Ok, but are we at the airport? You know, overbooking is equally annoying there, too!!!!!!") Doc finally shows up. No apology or acknowledgement of the delay. Business as usual. He does his thing. We leave. ("A little arrogant, but we will give him one more chance.") Hubby goes back for a follow-up appointment this morning. Waited 30 minutes, asks staff why the delay. No response, no apology, no acknowledgement that his time is important. And this time, no early whisking away to an exam room. No Doc. No nurse. (Hubby calls me, "I've been waiting 30 minutes. I'm leaving.") Dr. Shin, Staff, you have some serious time management issues going on. We weren't the only ones left waiting. Your UVa "charm" will not help you when you can't even apologize for the mismanagment. (I know that "charm", I'm an alum, too.). I grant you one star, for good magazines in your waiting room.

    Shady Grove Fertility

    Shady Grove Fertility

    2.2(54 reviews)
    0.2 miDowntown

    I want to take a moment to recognize the care I received at Shady Grove Fertility, especially from…read moreDr. Katie Devine, Carrie, Emma , Jen and Hanaa Gordie. From the beginning of my journey, I felt like I was more than just a patient. Dr. Devine has been incredibly knowledgeable, patient, and compassionate throughout every step. She took the time to explain everything clearly and made a very overwhelming process feel much more manageable.Carrie and Emma was consistently supportive and responsive, always making sure my questions were answered and that I felt informed and cared for. Her kindness and attention to detail made a real difference during a stressful time. Hanaa Gordie financial advisor also provided excellent care and reassurance. She was professional, kind, and made each interaction feel calm and encouraging, which meant a lot during such an emotional journey.Fertility treatment can be overwhelming, but having a team that shows genuine care, respect, and dedication makes all the difference. I am grateful for the support I received from this team and the role they played in my experience at Shady Grove.

    Working with Shady Grove has been one disaster after another…read more I made a standard appointment for semen analysis. After providing the sample at the K Street location, I was called two days later and informed that the appointment was set up incorrectly and I had to reschedule. No apology or explanation was provided and payment was collected. The next appointment was a hour away from my house but I took it. At the second appointment, I was greeted (Rockville location) by a rude front desk staffer who redirected me to a different floor. At the next front desk, the staff was again disorganized and rude. Today, I was told that results will not be added to my patient portal for up to 30 days, despite being told - repeatedly - that the test takes 7-10 days for results to be returned. To date, no one has apologized for the repeated failures of the staff. No one seems concerned that the staff is incapable of communicating effectively or scheduling appointments. Despite promises, a manager has yet to call me to discuss the situation.

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    Shady Grove Fertility - Happy mom and dad!

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    Shady Grove Fertility

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    GWU-Medical Faculty Associates - Wish I had some from earlier this month, but unfortunately my phone automatically deletes calls after a certain amount of time.

    GWU-Medical Faculty Associates

    1.6(7 reviews)
    0.4 miFoggy Bottom

    Rating due to new patient policy…read more Currently there is a six month wait (January 2024) and they would not place me on the waiting list. They referred me to Capital Digestive Care and stated that it was part of GWMFA. When I made the call to Capital Digestive Care, they were rude and made it clear that they are not a part of GWMFA and that there would be a wait with them. My complaint is that I've been with GWMFA for at least 15 years and the service has gotten worse over the years. GWMFA number of patients have grown exponentially and they have not kept up with the demand for doctors and services. (colonoscopy, mammogram, sleep study, etc.) I hope they can turn things around - otherwise I'll be looking elswhere.

    I'm leaving a 1 star review for this place, but if I could leave a 0 star review, I would. To say…read morethat my fiancee's experience at this practice has been horrible would be a gross understatement and wouldn't remotely do the experience justice. My fiancee initially saw Dr. Gabriel Diaz and quite frankly we weren't impressed with him or his treatment of my fiancee. He was quick to invalidate what she was saying she was feeling and appeared skeptical of her despite her having a long, complicated history of GI issues. Eventually, he told her that she would need to have an endoscopy so we could move forward with understanding the cause of her chronic stomach pain and discomfort as well as officially confirming whether she has celiac disease or not. Our experience since scheduling the initial endoscopy has been nothing short of unprofessional and unserious. She was initially scheduled for an endoscopy on March 14th and was told she needed to consume gluten (which she reacts to) for 4 to 6 weeks before her procedure. A few days before the procedure she receives a call from the gastro office saying that they've had something come up and they need to reschedule her procedure and the soonest available appointment is on May 23rd...over 2 months later. After she's already been consuming gluten which she has a sensitivity to at the least and celiac disease at the worst. Anyway, May 22nd rolls around and she receives a call from the gastro office mentioning that she needs to have a cardiology consult scheduled prior to the procedure and it will have to be canceled altogether until she has an EKG and reviews it with her cardiologist. This is beyond unacceptable because she has been waiting for months for this procedure and they had more than ample time to provide us with this information so that we could get this scheduled and taken care of and avoid further delay. GW Gastroenterology is beyond insensitive to the pain and suffering that their patients experience and their actions only further emphasize that. I wouldn't recommend this practice to my worst enemy.

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    GWU-Medical Faculty Associates
    GWU-Medical Faculty Associates

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    Jason D Engel, MD - urologists - Updated June 2026

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