This review is just for the pre-approval process. My husband and I are first time home buyers and…read morewe went through 4 different lender pre-approval applications and qualified for all but Alderus. The communication (or lack thereof) was the worst part among Gina's snarky attitude. 1. It took 2-3 days for Alderus to call me back prior to me submitting our application. 2. It has taken over 2 weeks for us to hear back, so I emailed them to get an update. Apparently there had been some "miscommunication" and they were waiting for some information that I already provided to them. Gina then proceeded to say that I am not qualified without that information. She provided no explanation, did not take any time to explain why or go over the numbers that they had. Absolutely no customer service. She's a very cut and dry person which I guess is fine if you've already been through this process, however if you are first time home buyer or appreciate good communication from your lender, you may want to look elsewhere. Like I said, we have spoken with 3 other lenders and all of them have sent email after email, phone call after phone, text after text in order to go over the numbers with us, asking if we had any questions, and telling us what we needed to do to qualify for a higher loan. They were always available and explained everything, and were HAPPY TO DO IT which is GREAT for first time home buyers. Alderus / Gina did none of that. I barely heard back from them and when I did, she was hands down the rudest person that I have spoken with regarding this process. I would highly recommend looking elsewhere!

I already left a review on google but I wanted to reiterate what a pleasure it was to have Angie…read moreMeza as my loan officer. I'm glad I took advantage of the low rates available!

(This has been TWO YEARS coming and I'm so sorry for this taking so long!)…read more My father and I went in on a house in Peccole Ranch and thanks to Pinnacle Pending Group we managed to get a fantastic rate on our mortage. She was extremely helpful and thanks to her, getting our serene little cottage in Summerlin was that much easier. Thank you, Crystal!

Crystal and her team have been really helpful, especially as it is has been so long since I have…read moregotten a mortgage. Crystal herself had locked in a good rate for me and answered all of my questions very quickly and with a lot of patience. I am planning to refinance our property and when I do, I will not hesitate to reach out to her and her team again.

Keith is every investor's ideal mortgage agent. I'm not even sure if I want to share him with…read moreothers. SHHHhh. We've invested in over half a dozen real estate projects over the past few years. Before meeting Keith, I would only use a mortgage agent once and then leave. They all have the same issues: incompetence, unable to close on time, slow response, and shady hidden rates. And then we met Keith. I like to have all my ducks in a row well in advance. Keith actually pushes us to make sure that there are no "last minute" paperwork. His response times are record fast and rates are openly discussed. Keith is the only mortgage officer we've used over and over again. There's also no sugar coated talk with Keith. He's straight to the point and tells you the situation as it is. Yes, this black and white isn't for everyone, some people need to be comforted. But not us - we want the facts so that we can make informed decisions. Since meeting Keith, we've used his services on several multiplex units and have recommend him to several other people.

This was such a great experience doing my Loan with them and…read moreKeith Ho was the best Ever. Took care of my loan and made it so easy do work with him. I would recommend Him to everyone who needs help with a lone to go see him you won't be disappointed!

Working with Kristen was a fantastic experience! As a mortgage loan officer, I truly appreciate an…read moreagent who is organized, responsive, and proactive--Kristen is all of that and more. She kept everything running smoothly and ensured great communication throughout the transaction. I highly recommend Kristen for her professionalism and dedication to her clients! Sam Gabay

It's hard to put into words how much Joey Ciaglia, Nick Paggi, and their team at Note Mortgage…read moremeant to us during this whole process. What they did for our family went far beyond just doing their jobs, they truly showed up for us in a moment when we felt absolutely lost and scared. Before we found Joey, we were working with another lender who completely let us down. They stopped communicating, kept telling us "everything looks great," and made us believe we were on track. Meanwhile, we were actually nowhere near getting approved. We were still stuck in pre-approval and underwriting two weeks before closing, and the loan broker couldn't tell us anything. He kept blaming the underwriter, and we were left in the dark. We honestly felt hopeless, like we were about to lose our earnest money and the home we had fallen in love with. Our Realtor, Kiven Dults, recommended JoeyCiaglia and told us, "If anyone can help, Joeycan." I don't think we realized at that moment just how true that would be. The second we spoke to Joey, everything felt different. He was calm, confident, and you could just tell he knew exactly what he was doing. With less than two weeks to close, Joeyand Nick and their whole team jumped in with everything they had. They worked around the clock, even on the weekend, and I could feel how hard they were fighting for us. What meant the most wasn't just the work they did (which was honestly incredible), but the way they treated us through it all. Joey always answered our calls. He never made us feel like we were asking too many questions or bothering him. He talked us through our fears, explained things over and over when we didn't understand, and he always made us feel like our family mattered. Joey and Nick didn't just guide us, they genuinely cared about us. And that's something I'll never ever forget! Even when we started to believe we might lose the house, they never lost faith. They showed so much determination and heart that it kept us going when we didn't have much hope left. I can't express how grateful I am for Joey, Nick, and their team. We truly feel blessed that our paths crossed. They didn't just help us buy a house, they helped us keep a dream we thought was slipping away. If you want a team who treats you like family, who actually cares, who is there for you, and who will fight for you every step of the way... Joey Ciaglia, Nick Paggi and their incredible team at Note Mortgage are the ones you want helping you through one of the most important purchases of your life.

Thanks for helping us mr moradi, you are the best one We are very happy that our friend introduced…read moreSama to us, and we were able to own a beautiful house.

Communication skills are minimal to non-existent. I was trying to apply for one of their homes and…read morereached out via e-mail to verify that was the correct e-mail to submit the application to and verify how to submit payment. Their response was "Ok". They said I would hear back the next day and 2 days later finally got a response after my realtor reached out to them. Also don't expect to get a property even if you are WELL overqualified for the home. Don't expect to get a reason why you were declined as well. Just overall terrible interactions. Don't waste your time, stress, and money with them.

So thankful for Briana and Chris making our home buying experience what it was! Brie was there any…read moretime I had questions and talked me through the crazies (because buying a house for the first time can be stressful)! The entire process was professional and infused with a ton of care and kindness. We searched for weeks for the perfect home and Brie tirelessly worked to show us each house, contacted the selling agents and ensured that we got a fair deal in the end. They have many connections throughout the valley in the realtor and lending worlds, which I feel is SO essential when making a huge purchase. Knowing that they are experts in this field made me feel at ease. The next time we purchase a home and sell our current, I will definitely be returning to the Mager Group to assist!

Chris and his family are the best Realtors I've ever worked with, from simple dumb questions of…read moremine ,to complicated paperwork, there really are the best realtor's I can think of they got us the very best house we could imagine and help us with every single aspect along the way, they continue to help us and advise us months after the sale has closed they are extremely courteous and professional and extremely honest also they definitely went above and beyond for my family and for this we are grateful, I would not hesitate to advise anybody I meet to call them!

If you find yourself lost in the process of buying or selling a home, this is your company. Nevin…read morewill guide you and educate you and make the process smoother and less stressful. He is there for you 24/7. The energy in this company is young and full of energy. Everyone in the office was so nice and they were very happy to help with any questions. Expect Nevin to go the extra mile for you, even after closing he will be checking up on you.

Horrible realty company that will tell you things and lie to get you to do what they want then,…read morewhen it comes down to it try and lie they're way out of what lies they originally told and dont do what they said they would do...I would highly recommend giving luxe estates and lifestyles a call before these bozos .... I don't recommend them at all