I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

I chose this loan officer specifically because of the strong reviews and because I wanted…read moretransparency on rates and costs. That's not what I got. Early in the process, I was given the clear impression my rate would fall in a certain range. When the actual disclosures arrived near closing, the zero-point rate was substantially higher, nearly a full point above what I'd understood, and the version I received had thousands of dollars in discount points built in that were never discussed with me. When I raised the discrepancy, I was told it was "the market" and given explanations about what online rate averages "really mean." None of that held up when I checked published data myself. To be fair, the file was handled competently and closed on schedule. But I had to push, repeatedly, before I was shown the full range of rate, point, and credit combinations available to me. My advice to anyone shopping here or anywhere: 1. On day one, ask for the full rate sheet in writing: every rate paired with its exact points or lender credit. Not a verbal quote. Email or PDF. 2. Any time someone quotes a rate, ask if it includes points, and how many, and get the answer in writing. 3.Take that written sheet and shop it with at least two other lenders or brokers. If someone won't put pricing on paper, that tells you everything. 4. Never sign a fee disclosure with points you didn't explicitly agree to. You can decline and restructure at the zero-point rate. I did, and it saved me thousands in cash at closing. Good ratings don't mean you can skip the paper trail. Get everything in writing.

Roseann Shannon at 5 Star handled my home purchase. She and the team were great to work with,…read moreanswering my questions, handling issues as needed (there are always issues). They helped me through the process and gave me a great rate.

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

Allison is a fantastic realtor. My family and I needed to sell my aunt's house immediately in…read morenorthwestern Las Vegas when she passed away and Allison helped us do that. It was the first time my family had to sell a house and we live in the Bay Area, California so we needed a trusted realtor who would work well with us remotely. We searched online and even got referrals from friends, but after speaking with multiple agents, we realized that Allison was the person we wanted to work with. We found her on Yelp, read her reviews, did some research, and decided to give her a call. Allison made us feel comfortable from the beginning and guided us well throughout the entire selling process. She has good people skills and is very knowledgeable. When we initially called her, she listened to our family's situation and the challenges we had before she offered her services and explained how she could help. When we met in person, she educated us on the local housing market and provided strategies on how we could sell the house. She told us all the things that needed to be done to get the house market-ready. During the negotiation phase with buyers, she educated us more and helped us make smart counter offers. We felt really at-ease and confident the entire time we worked with her, and at the end we were able to sell my aunt's house quickly and at the price we wanted. Working with Allison remotely was great. We flew to Las Vegas only once to meet her and the rest of our communication were through phone calls, texts, and emails. Allison was able to oversee the house and handled most of the things that needed to be done like getting the vendors over to do certain renovations and making sure their quality of work was good. This helped us a lot because we didn't need to travel back and forth to Las Vegas to do these things. In addition, she was accommodating to our busy schedule and was responsive, which was important to us. She was quick to get back to us whenever we needed to get a hold of her and she updated us frequently. One particular thing we really liked about Allison is that she's very resourceful. She had trusted vendors for all the things we needed to do for the house to get it market-ready. She had contacts for painters, cleaners, handymen, roofers, photographers, and so forth. Already grieving and feeling stressed from my aunt's passing and having to arrange her funeral, we were glad that we didn't have to research much to find these vendors because she already knew people that we could call. Ultimately, we were happy with all the services we received from Allison and we would work with her again if the opportunity arises.

We are extremely grateful to our listing agent, Allison, and her assistant, Erin, for doing an…read moreoutstanding job selling our rental condo in Las Vegas. We are remote landlords, and this was our second time working with Allison to sell a rental property in Las Vegas. The first sale took place in spring 2022 when the housing market was very strong. However, when we decided to sell our last rental condo in early October 2025, the timing was much more challenging. We had to list during the holiday season in a much weaker market, and the condo was bit older. Despite these challenges, Allison guided us through every step of the process with professionalism, exceptional market knowledge, extensive experience, tireless dedication, and great care. From the very beginning in early October, Allison visited our condo to have a thorough initial inspection. She provided excellent advice and practical suggestions for repairs and remodeling before listing. After the kitchen remodel and other updates, the condo looked more modern and attractive. Allison and Erin also did a beautiful staging and arranged high-quality professional photography and a 3D tour, ensuring the property was presented at its best. With detailed market research and a smart marketing strategy, Allison helped generate multiple offers within just days of listing, effectively creating a seller's market for our condo even in a difficult market. After the buyer's inspection, Allison continued to support us by referring reliable, honest contractors who completed repairs at very reasonable prices, making the process much less stressful for us as out-of-town owners. We also experienced a longer escrow period due to reason beyond our control. Throughout this time, Allison advised us to remain patient, kept us well informed, and confidently guided us through the process. Since we were not local, Allison went above and beyond, handling many additional tasks on our behalf to ensure everything stayed on track. Despite the tough market conditions, we successfully sold our condo at a price we were very happy with. We truly couldn't have asked for a better experience or more outstanding service from Allison and Erin. Allison has exceptional knowledge, skills, and experience, and most importantly, she genuinely cares about her clients. We highly recommend Allison to anyone looking to buy or sell a home in Las Vegas. You will be very happy to have Allison as your agent!

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

Let me start by saying it is my pleasure to take the time to review Holly and her professional yet…read morefriendly team in regards to her loan support. I want to start by saying I have worked with her before and this is why I'm back! She has made the process from "cradle to grave" as easy as possible. On a survey that I took yesterday, it asks, "how can we improve the process?". My answer was simple. Don't change a thing. Why fix something that is not broken. Holly and her team have perfected the process. Literally! Speed. With my military career behind me, I've kept one aspect that sometimes is annoying... speedy responses. I tend to provide answers immediately. Holly and her team kept up with me and actually surpassed my speed when I had questions. Sometimes we need to slow down to focus but this crew has it down! They are meticulous in accuracy and timeliness. I know that I will go back to them again and I highly recommend them to all my constituents. Thank you Holly and team for the best customer support and results ever!

Holly and her team are TOP NOTCH!!! We've had the pleasure of working with her for a few years now,…read moreand every time she exceeds expectations! She works quickly, gets things done, but most of all she puts us FIRST. The level of attention and consummate professionalism is unlike any others I've come across. Made the mistake of not using her ONE TIME...never again!!!! Holly is THEEE BEST!!!!!

Great experience with Jennifer. She was knowledgable with a lot of different financing programs and…read morewalked me through everything. Closing was easy.

I have Nothing but good things about the service! Very professional very helpful. Thank you so muchread more

We have lost our property and money down due to the mismanagement and unprofessionalism of this…read morefirm and their lenders. Complete lack of communication and promises never kept. Mike Topoll went MIA from us, our realtor and attorneys for weeks, we missed closing date and then incorrect paperwork was sent to us. Once I finally got a hold of the President, after multiple messages, and emails with no response (I had to track him down personally), he offered to help, but at that point we would have had to start completely over. None of this was fault of our own. Do not use this firm!

What a HORRIBLE experience I've had with this company trying to qualify for a loan. The lady I was…read moreworking with apparently up and quit one day then passed off my information to another employee who was beyond hard to reach, it's been 3 weeks and I've still yet to hear back from the woman that my information was passed onto, she hasn't sent a follow up email/call, literally NOTHING. Completely ridiculous that a realtor decides to suggest this company to all of their clients as being a "top lender" yet trying to get someone to follow up is nearly impossible.

In June 2026 before purchasing my home, I opted to go with a local lender to help facilitate my…read morepurchase. After a few weeks, I experienced a lack of communication with days on end not knowing what to do next. I often had to call them asking a myriad of questions, so I decided to move on to another lender. I then called Steve Berger with Coastal Capital Funding here in Henderson, Nevada. From the onset Steve explained his strategy and the best course of action to obtain a loan. Not only that, he advised me that I can use another VA loan to purchase my home thus cutting costs and reducing my APR. Something that was never told to me from the previous lender. During the entire process, he and his wife, who work together, assisted me with all the paperwork, they made calls on my behalf, they sent out all forms for me to sign, they advised me at all times on what to expect, both he and his wife made sure that all the paperwork was signed accurately and submitted accordingly. When there was a hiccup or an issue, he immediately got on it to rectify the problem. I was constantly on the phone with him making sure that everything was submitted on a timely basis. He always answered his phone immediately and or returned my call shortly after calling him. My experience with Coastal Capital Funding was flawless. I felt I was a valued customer. I felt he cared and joked about many things while on the phone which made the entire process run smoothly and effortlessly. After closing, I received a gift from Coastal Capital Funding showing me that I wasn't just a number, but now a friend. Thank you Steve and Jocelyn.

We have worked with Steve and his team for almost a decade and it's for good reason. Steve is…read moreprofessional, has excellent customer service, finds the best deals and most importantly, has integrity. We have used Steve for 2 different home mortgages and a Heloc and I would recommend him to anyone. He is also just a great guy and his mailers are funny and enjoyable. We plan on working with Steve and his team for any mortgage needs we may have and I suggest you do the same! 10/10!

I've worked with Sean several times over the years and have ALWAYS had such a pleasant experience…read more He's been in the industry for over 10 years so he has tons of experience and is super knowledgeable. Being a first time homeowner is a scary thing but Sean held my hand through the entire process. He walked me through all my options, explained the details and timeline of the transaction and was patient with answering all of my questions (I had a million). He even showed up at my final signing and brought me a bottle of my favorite wine and a hand written thank you card. It's the small touches that bring great customer service. I've referred him to several friends and family who are looking to buy or refi and they've had nothing but great things to say as well.

My lender Sean Uyehara and Alex Jimenez were the best. I'm a first time buyer and found them…read morethrough a referral. What a great experience even my realtor was impressed with how timely and communicative they were throughout the process. You should call them as they will walk you through every step and explain in detail everything you need to know:) Best Wishes to you all!