Gretchen Sanna was great to work with! After leaving my job, I needed to find the most cost…read moreeffective health insurance. She walked me through everything and ensured I had a good understanding of my options and what was the best option, even if it didn't go through her network. She truly wanted to make sure I was covered and taken care of. Thanks Gretchen!

The Crosstown team was all very professional and helpful. I met with Yalda and she took her time to…read moreexplain all my options and all the pros and cons for my situation. I ended up using them to shop my home and auto in addition to my heath insurance.

Grant and his team have been great to work with! I just worked through two different claims with…read morethem and both went as smooth as I could have hoped. Very well done! They know their insurance.

From the owner: As your local American Family Insurance agency in Maple Grove,MN, we'll work with you to inspire…read moreand protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

I had a horrible experience dealing with this place and ended up cancelling my policy and went…read moreelsewhere. I understood the reason for having a local agent was to be your advocate and support in the event of an issue. They did not offer support when it took almost two weeks to have my car brought to the garage to be fixed after an accident. When questioned as to their purpose became what I perceived as defensive instead of actually doing something to help.

I have never had as terrible of an experience with any business as I've had with American Family…read more After years of business, we cancelled our auto, condo, and motorcycle insurance policies with American Family on 3/17/17. I have always paid for all three policies on a month-to-month basis. After I cancelled, they refunded me for the unused portion of the month, just as all insurance companies would do. Then, on 4/24/17, I received a "Final Notice" (this was the first notice I received) that I actually owe $187.03 for my motorcycle policy. I called them to ask about it, and the woman I spoke with told me that regarding motorcycle policies, they charge for 9 full months of the policy regardless of cancellation date. I have never heard of anything so absurd. I paid the $187 bill to avoid being sent to a collections agency (who sends a bill to collections after one month?!), but this is an egregious scam and I want this money refunded. No other agency requires payment for months in which a person does not have coverage, that is a completely absurd policy. Our new agent with the more superior Allstate (superior in both customer services and pricing) agreed, and told us to pursue this as it sounds very much like a scam. The complaint with the BBB I filed is ongoing, and now they are at the point where they are trying to pass me off to the MN department of commerce. What that has to do with our problem I have no idea, but it is clear they have no intention of owning up to their fraudulent practices. Avoid AmFam at all costs, they will scam you if you cancel.

Everything!!!!!!! Very pleased Curt - very personable and through!! All questions were promptly…read moreanswered!

I was a customer here for 7 glorious years (I moved to a different state and wasn't able to be a…read morecustomer anymore). When I turned 16 they sat down with me and explained everything-down to how car insurance works. When I finished college Connie (Curt's right had lady) was there for me to answer any question I might have in a way that I would understand. She was friendly, knowledgeable, patient, and funny. I can't recommend Connie and this office enough. You always know who is going to answer the phone and you really are able to build a relationship with them. If you are looking for a good deal and an agent/assistant who can answer ANY question (even when it happens during their lunch break) Connie and Curt are for you.

Extreme oversell on United Health care Gap insurance without presenting advantage plan options…read more Offensive selling tactics using cancer diagnosis as a scare tactic was disgusting.

From the owner: We make recommendations based on your circumstances, so you get the right coverage based on your…read moreunique situation. We also have 5 additional services under one roof: Fiduciary based Wealth Management, Business succession and consulting, Home/Auto insurance, Estate Planning, Tax preparation. With over 250 insurance companies, we advocate for you!

They have been the best insurance agency I have ever had. I am 62 and switched over a year ago. Not…read morelong after my prior car was damaged due to an attempt to steal it. They were quick to assist. I have gotten immediate calls back, questions answered and/or info emailed to me when I ask. Everyone I have spoken with in the office has been kind, knowledgeable or gotten the info quickly. I added roadside assistance, and now carry a renters policy. The costs have been far less than my 5 years with Progressive. Having an agency to work with instead of a 1-800 number makes a world of difference. Give them a call! You'll see the difference right away.

From the owner: Zach Augustyn is a State Farm Insurance Agent in Maple Grove, Minnesota, providing auto insurance,…read morehomeowners insurance, life insurance and business insurance throughout Minnesota. Our local team serves Maple Grove, Osseo, Plymouth, Brooklyn Park, New Hope, Crystal, Corcoran, and nearby communities with personalized insurance guidance and free State Farm insurance quotes. Call, click, text, or stop by our Maple Grove office to get a fast, free State Farm quote from a local agent who lives and works in the community.

Miss Janke is the most evil creature I've ever had the displeasure to deal with. I'm her client…read more Her name is on my insurance card. Last July I had a minor bump of another vehicle. Miss Janke was never engaged I'm the process. Never even calls a client back. I was told on a 1 800 number by someone with Farmers that a claim that went against me was denied. But it turned out it wasn't. A few days ago my insurance doubled. No one including that bitch told me. The automatic withdrawal made me overdrawn in my bank account. Miss Janke never returned my call. Instead, she called the police on me. I made no threat to her . I plan on suing her and the company. As my agent she beats responsibility. This is shameful behavior. She could had turned me over to another agent in her office or the claims department at the company. But she calls the police. There's not enough cancer that I hope you get!

Erin is a very knowledgeable and hands on insurance agent. She knows what insurance products fit…read morewith her client's needs. She was a great help to us in finding the right coverages for our home, auto and liability policies, and was able to keep the costs very reasonable on all of our insurance policies. She is quick to return phone calls, and able to answer questions and solve problems as they arise. I highly recommend her for all your insurance needs.

Highly recommend Garrett and his team. Karen at the front desk is so professional and kind - I like…read morethat I can call and a real person answers right away.

Hello everyone, my name is Marvin and I am a college student. 3 Years ago, I moved from Florida to…read moreMinnesota. Since Florida, I have been using State Farm and I was very satisfied with their service. So when I came to Minnesota, I did not hesitate to transfer my car insurance directly to this agency of State Farm. Garrett and Tony were quite welcoming and friendly. The first bill was in October 2017 and the total cost was $173.34 (which about 50% higher than I used to pay, but I thought it might just because of the state law and stuff), so I paid. Two months later, I had a small red light rear-end accident, no one was harmed, and the cars were completely fine. But for the first time involving something like this, we were so scared that we called our insurance companies immediately. For the rest of 2018, because of this record, my insurance payment rose to $239.15 and stayed that way. Until August 2018, it even rose to $296.32. Thank God I studied in the UK for six months from January 2019, so I suspended all insurance during this period. When I come back in August 2019, guess what happened? State Farm asked $315.66 a month. And this time, even the company representative found something's wrong, so they began to contact the State Farm head office and try to figure out what happened to my insurance. $300 car insurance? As a student, if I keep paying it, I will be soon enough broke before graduation! I finally decided to stop the entire insurance with State Farm before they charged me any dime again. In September 2019, I started using P insurance company. In this insurance company, I got all the coverage I've got from State Farm, and I only need to pay $106.92 (this is still the case with that small accident record I had). In the new year of 2020, my record was finally officially eliminated after three whole years. Now I only pay $89.96 per month and still get all the benefits that I used to get from State Farm. If you want to do a calculation, if I started using P company instead of State Farm back to three years ago, and paid $89 instead of $173, $106 with the accident record instead of $239, $296 or even $315, I would have saved a LOT OF money. In fact, over these three years, I spent an extra $2,201 for nothing, Isn't this just a terrible thing? I'd like to say that I'm not aiming at this specific State Farm agency. In fact, the staff here, Tony and Garrett were very nice gentlemen. I am only complaining about this unfortunately successful insurance company and their unreasonable charging system. Buying insurance is not buying clothes. The price does not necessarily determine the quality. I would like to suggest that if you can find an not necessarily famous insurance company that can offer you the same coverage for a cheaper price, choosing them will save yourself to a huge amount of unnecessary expenses. Thank you for your time in reading my story.