DO NOT use Ruth's Event Rentals. We have been planning our wedding in Charleston, SC for over a…read moreyear now. We called them to ask about drop off/pickup for tables. We only needed TWO tables, for our outdoor wedding. We were told it would cost $1600 to deliver and pickup these 2 tables. Absolutely absurd. Their website and Google both say they have a location in Charleston, but they only deliver from their Holly Hill location. The cost of our 2 tables was less than $75. The employee that answered the phone was extremely rude and disrespectful. We will be spreading the word to everyone we know to not use Ruth's Event Rentals. What a joke.

What follows is a summary of our experience with Ruths House Event Rentals. Rentals were for a…read morewedding at the Hibernian in Charleston, SC. This review is divided into the following sections: Major Issues, Other Problems, and Ruths House Responses. Major Issues: 1. Late delivery. All Rentals were scheduled for delivery at 10:00 AM, the morning of the event. Instead, multiple deliveries arrived from approximately noon until 2:30. 2. Unsafe and dilapidated gold Chiavari chairs. Two chairs broke on elderly guests during dinner. All of the Chiavari chairs were missing gold paint. Many were missing wood, from small pieces to chunks. 3. Gold eating utensils appeared unfit for use. All utensils arrived badly tarnished, and some unusable, except for 50 new knives. Many utensils had large black "rust like" spots that could not be removed. The utensils arrived in a bag that look as if it had been stored in animal feces. Other Problems: 4. Dirty chair cushions. Varying degrees of dirt, some unusable. 5. Cushions arrived with different attachment mechanisms providing an inconsistent look, some were ties, others Velcro. 6. Dirty and incorrect size tablecloths: Some not all. 7. White napkins were ordered. We received some soiled napkins; varying color napkins (white, cream, and light pink); and two different fabric napkins (silk, and cotton). Ruths House Response: 8. Ruths House delivery driver suggested that we spray paint the gold Chiavari chairs. (Note: the wedding was only hours away and all the chairs required painting.) 9. Leslie, our contact, was both unhelpful and unwilling to listen when she was contacted throughout the day. She insisted that deliveries would arrive any minute, but they did not. She insisted that what had been delivered was new, yet refused our request to inspect the deliveries for herself. It required escalation to her manager to get the unusable knives replaced. 10. Ruths House owner, Marcus, refuses to take any responsibility or ownership for any of the items above, and appears to blame us! Responses from his emails are copied and pasted here: "We beg to differ that due to a time  crunch  that you could not have rejected the items if they were not to you satisfaction upon delivery and your in person examination of the items especially to the extent of the dissatisfaction you have described." "As a small business, we have to be vigilant and not let our customers cheat us either because our employees have families to feed, lights to keep on and roofs to keep over their families heads."

We can't recommend Invitation Only, LLC enough! Loraine was so immensely helpful in the months…read moreleading up to our wedding. And then on the big day, she and her teammate Levi completely went above and beyond. I can't imagine what we would have done without them! Every detail was thoughtfully considered and taken care of. The trust that Loraine built with us really allowed us to relax and enjoy every moment of the day. From the moment we signed the contract, it was clear that she approached planning in both a positive and transparent manner, exploring every option to help make our vision come to life. She provided fantastic recommendations for vendor partners and leveraged her extensive connections in the industry to make the planning process as painless as possible. If you are considering booking Invitation Only for your event (and why wouldn't you be?!), this is your sign to do it!

Choosing Invitation Only and working with Loraine was the best choice for our wedding on 10/8/22!…read moreHer event management package perfectly met our needs since I wanted to do most of my own planning. Loraine's guidance, consultation and support through the process helped me answer all the unknowns - and her connections with other local vendors were lifesavers! Loraine and her team went above and beyond to ensure we had the perfect wedding day. She was essential for us to have a stress-free wedding weekend; it would not have run so smoothly if it was not for her being by our side! Thank you Loraine and Kyra for everything. I would 1000% choose Invitation Only again!!

We rented a bounce house/water slide combo for my daughter's birthday party last year. Her and all…read moreof the other kids loved it so much that we quickly booked our date for this year's party. The guys who came to do the set up and break down had both completed quickly and were extremely courteous. We rented the Up Up and Away, and it was extremely high quality. We are so excited to try the Jolly Jumper at this year's party. They are very reasonably priced and quick to respond. We are excited to add this tradition to our annual birthday celebrations!

Used Charleston Fun Factory for a birthday party. Very easy to work with. Very clean. Very…read morereasonable prices. Highly recommend!